I stopped into autozone on Douglas Ave in Racine, WI to have my check engine light status. The guy…read morethat waited on me was about as rude as possible. But, I gave them a second chance and returned today to buy some fuel system cleaner. There were three people behind the counter, one was at a register and the other two had their faces buried in their cell phones. I approached the one who didn't appear preoccupied with texting but this person told me she was busy. So I approached the other register and made a joke about the other two texting each other when they were only 5 feet apart. I said I was joking but the guy at the register said he was offended by what I said. I repeated that I was only joking but he was visibility angry and he repeated that I had offended him. So I walked out without making a purchase and I will never shop at an Autozone ever again.

Jean at Autozone is awesome. After a terrible experience at the Autozone on Durand avenue in…read moreRacine, I am not sure what possessed me to try the one on Douglas but I did. Jean was great on my phone call and even better in person. I was stressed out and REALLY pressed for time and she had me taken care of so quickly, even with a full store of customers. I am so grateful to Jean. I really needed to get my car taken care of before heading out on a 6 hour drive and she delivered.

I had a screw in my tire and lost air pressure down to 10lbs. My wife and three kids were all in…read morethe car, we were on vacation coming home from a later dinner at 730pm. Bumper to Bumper was closed but Rich was there with his garage open. I took a chance and stopped. 5 minutes later, Rich fixed the issue and refused the $40 bucks cash payment i offered him saying send him a Christmas card instead.

From the owner: Auto Parts Store belonging to the Auto Value and Bumper to Bumper group(AAPA) offering retail and…read morewholesale customer exceptional parts, service and prices in MI, IL, IN, OH and WI.

We had called around because we were looking to sell a car for parts. We found Sturtevant Auto had…read morethe best purchase price. But this was not the only reason we chose to work with Sturtevant Auto. The clerk who assisted us, Jessica, was super busy but remained calm and kind throughout the full process. Highly recommend Sturtevant Auto for both selling your auto and purchasing products.

Went there on a Sunday for 2 parts, I did a lot of work in the heat to take them off. Lady said it…read morewas $69.25, I was a little short so I paid $45 for 1 part and asked for them to hold the other part til Tuesday. They wouldn't hold it. Went back Tuesday and at first the lady said they didn't have any cars that matched mine but on Sunday there were at least 7 different cars, then she looked and gave me 2 cars to look at. When I asked about the one from sunday and I was told they threw it away...why. if your throwing money away then they might as well give it to me for free...the lady found it in the garbage but I had to go back and get the side pieces and then they charged me $47 for the part, when I could of gotten it for $24.25 on Sunday. I called and the lady was rude, tried arguing with my wife, and was clearly lying about the price. She kept insisting the climate control and bezzle was 2 different pieces so I was charged $35 for climate control and $10 for the bezzle but the kicker is that in my truck its all 1 piece and if they were separate, it would be broken, so make that make sense. They will scam you when they can then argue with you about the price. Bad business.​​​

Have been using them for parts for a very long time.... Extremely helpful and go far beyond what…read moreis expected!

If you like that old-timer feel of an auto store, this Buy Right location is the place for you…read more They offer everything you could ask for... from knowledgeable staff who could answer any question you have, to a full automotive paint selection, as well as a fully equipped machine shop ready to handle the toughest car projects. To date I have had them resurface multiple brake rotors, three cylinder heads, and press tons of bushings and bearings. Depending on the work on hand, they can do most work same-day, although sometimes it could be a lead time of a few days to a week. It really depends on the season. I have had them turn around a head after resurfacing in three hours to on one occasion take up to two weeks. It really pays to call ahead and ask. Machine work is very reasonably priced, although some of their parts prices are higher than what you might find online. This is just a fact of life though, as its comparing a brick and mortar establishment to a warehouse.

Went for a tire rotation and got the balance and alignment the GM said that it was needed, and…read morelikely the last one I will be able to get with the life of tires I have on them currently. I made a late appt but arrived early and while it still took a little bit. It was promptly done. I was in the market for trims, and we browsed, no pressure over a sale or purchase.

They do a great job on the front end selling you tires. Service was great. It's the after service…read morethat lacks. They tell you "free" rotations and air checks. I would have had to wait almost 2 weeks when I tried to set up a rotation. Also when I went for air checks they are not very friendly.they do not acknowledge you when you pull in. You have to track them down and then you are ruining their day. I've left there twice and they forgot to replace the cap on at least one tire. I've bought 3 sets of tires from them and not sure I'll be back.

Went in and bought new headlight bulb. Assistance was great! Wasn't able to remove old bulb so Tom…read morePierce came out and helped me. I truly appreciated his help.

Called Auto zone and they (Cory) was so rude on the phone. I just needed to know if they could…read morereplace my windshield wipers on my car. His response was that he wouldn't know unless I brought my vehicle in. I said, but I can only leave work for about an hour - can you just make sure you have something on hand, and give me an idea if someone can help me. And like a computer he said again, I won't know until you bring your vehicle in. I know my make/model/year... he didn't care. Pooooooooor customer service. Really turned me off to Auto zone. I have to travel out of town immediately after leaving work today and needed some quick help. Crazy thing is, I called another Autozone on the other side of town, and the women Gene that answered said she could 'absolutely help me, and to come on in'

Stereotypical Walmart. Cheap prices but sometimes awful customer service. Been here numerous times…read morefor tires before. Because it's Walmart you can usually expect to buy tires and get them mounted and balanced for just the cost of buying tires somewhere else. Work is done on a first come, first serve basis so make sure that you come early and try to make it on a weekday. Good luck trying to get in on weekends. My biggest problem is one of the ladies who works here who is extremely rude every time I've dealt with her. One time I had to argue with her about putting tires on aftermarket rims. I had to argue with her that the tire size wouldn't be the same as the size listed on the door jam of my car. The other time, I had to run out to my car parked outside and nobody else was in the lobby area. I waited a good 10 minutes. The door can only be opened when a button behind the desk is held down. I had my girlfriend hold down the button for me so I could run out. In the time I ran out and came back, she started arguing with my girlfriend, interrogating her, yelling at her, asking "Did he come back here? Why was he back here? Nobody is allowed back here!" Just really nasty. If you hate your job that much, just leave. Needless to say, the prices are worth putting up with the verbal abuse lol

The desk girl had clearly no idea what they were talking about. She talked in a way that no one…read morewould be able to understand and very quietly. When asked to repeat herself she was have an attitude and make 0 eye contact. I brought a flat tire on a rim in and ended up having to get a new tire. She refused to allow me to buy road hazard although I had previously had it. I was then told by an employee at a different walmart that I should have been able to get it. I've gotten the last two sets of tires here but will not be going back due to this previous experience.