Have been using them for parts for a very long time.... Extremely helpful and go far beyond what…read moreis expected!

If you like that old-timer feel of an auto store, this Buy Right location is the place for you…read more They offer everything you could ask for... from knowledgeable staff who could answer any question you have, to a full automotive paint selection, as well as a fully equipped machine shop ready to handle the toughest car projects. To date I have had them resurface multiple brake rotors, three cylinder heads, and press tons of bushings and bearings. Depending on the work on hand, they can do most work same-day, although sometimes it could be a lead time of a few days to a week. It really depends on the season. I have had them turn around a head after resurfacing in three hours to on one occasion take up to two weeks. It really pays to call ahead and ask. Machine work is very reasonably priced, although some of their parts prices are higher than what you might find online. This is just a fact of life though, as its comparing a brick and mortar establishment to a warehouse.

Shopped there for years. There are cheaper options out there, but it was a convenient place near my…read morehouse. I probably spent thousands or dollars there. Last night I bought a starter relay because my daughters car wouldn't start. The box they sold it to me in was kinda krinkled up (which I thought was odd), but the part was new and looked good. So I bought it. My daughter ended up being able to start her car a few minutes later (probably a loose wire or something). So I didn't need the relay. Didn't install it. Didn't do anything. It was still brand new in box. Tried to return it to the store (this was 20 MINUTES after buying it), and the guy said that it had been installed or looked used. So he would not take it back. Again, this was 20 MINUTES after I bought it. No oil, no grime, no scrapes, no dents, not even a scratch on it...because it didn't leave the box that I bought it in. I felt insulted and felt like I was being called a liar...as if I were trying to con them or something. Felt humiliated. All this over an overpriced $30 relay that I could find from any online vendor for $10-15. They destroyed our relationship and my confidence in ever buying from them again. After all these years and all the purchases that I made, I never want to go back. I will drive the extra five miles to Oreilly or just buy online at Rockauto or something. So just beware if you buy anything that you might even remotely ever need to return to the store. Don't expect them to kindly give your money back. They pulled this on me 20 MINUTES after purchase with a NEW IN BOX part and a VALID RECEIPT in hand. I would go so far as to say that you better triple-check the part before you even leave the store and make darn sure that it is the right part and that you will never need to return it, because they might pull this on you.

The manager is a jerk. One time i went in five minutes before they closed just to buy some washer…read morefluid and he would not stop reminding me that they were closing soon. I was literally waiting in line with the fluid in hand to pay and he was just next to me giving me my own personal countdown. And a few times I have asked to either borrow or have someone help me with the scan tool and again he's been a dick about it. One time he wouldn't even let his employee help me because they had been been there the night before to have my car scanned. And most of the people working there also treat you like your radioactive. They get annoyed if you ask for help finding parts, they are constantly on their phones or they just plain don't know anything about cars. To me that's an indication of bad management. It starts from te top up, managers set the tone for their staff and stores. If I could give less than a 1 star rating I would.

I had a screw in my tire and lost air pressure down to 10lbs. My wife and three kids were all in…read morethe car, we were on vacation coming home from a later dinner at 730pm. Bumper to Bumper was closed but Rich was there with his garage open. I took a chance and stopped. 5 minutes later, Rich fixed the issue and refused the $40 bucks cash payment i offered him saying send him a Christmas card instead.

From the owner: Auto Parts Store belonging to the Auto Value and Bumper to Bumper group(AAPA) offering retail and…read morewholesale customer exceptional parts, service and prices in MI, IL, IN, OH and WI.

Went in and bought new headlight bulb. Assistance was great! Wasn't able to remove old bulb so Tom…read morePierce came out and helped me. I truly appreciated his help.

Called Auto zone and they (Cory) was so rude on the phone. I just needed to know if they could…read morereplace my windshield wipers on my car. His response was that he wouldn't know unless I brought my vehicle in. I said, but I can only leave work for about an hour - can you just make sure you have something on hand, and give me an idea if someone can help me. And like a computer he said again, I won't know until you bring your vehicle in. I know my make/model/year... he didn't care. Pooooooooor customer service. Really turned me off to Auto zone. I have to travel out of town immediately after leaving work today and needed some quick help. Crazy thing is, I called another Autozone on the other side of town, and the women Gene that answered said she could 'absolutely help me, and to come on in'

We had called around because we were looking to sell a car for parts. We found Sturtevant Auto had…read morethe best purchase price. But this was not the only reason we chose to work with Sturtevant Auto. The clerk who assisted us, Jessica, was super busy but remained calm and kind throughout the full process. Highly recommend Sturtevant Auto for both selling your auto and purchasing products.

Good people took care off me got my part quick and was very helpful threw the searchread more

Went for a tire rotation and got the balance and alignment the GM said that it was needed, and…read morelikely the last one I will be able to get with the life of tires I have on them currently. I made a late appt but arrived early and while it still took a little bit. It was promptly done. I was in the market for trims, and we browsed, no pressure over a sale or purchase.

They do a great job on the front end selling you tires. Service was great. It's the after service…read morethat lacks. They tell you "free" rotations and air checks. I would have had to wait almost 2 weeks when I tried to set up a rotation. Also when I went for air checks they are not very friendly.they do not acknowledge you when you pull in. You have to track them down and then you are ruining their day. I've left there twice and they forgot to replace the cap on at least one tire. I've bought 3 sets of tires from them and not sure I'll be back.

I needed an alignment. I didn't want to drive to Racine while the tires would be wearing unevenly…read more So I opt to use Great American Tire, located much closer to my home. Minimal miles on the tires before balancing. Nothing against Auto Excellence, they seem to be attentive to customer's needs.

Love this shop! I bought a car from someone who works there and its done me so well! Had a slight…read moretransmission fluid leak & he took care of it right away on his off day. I trust them and this is the only place I'm going to get work done in the future