I live in Muskego and patronize different auto parts stores, but this is my favorite. Place an…read moreorder online and they're more likely to have it in stock. They also pull orders lightning fast. I often have someone pick-up my orders as I'm working or they're passing near this location. They have the items ready before the message goes out. If not, they'll pull everything soon as you walk in the door. I've also seen someone deal with a difficult customer a couple times and they were very professional. Finally, special orders always seem to show up faster. I highly recommend them.

Stood at the counter for over 20 minutes waiting for assistance. had spoken to someone two hours…read moreprior and quoted prices on specific parts with numbers. when finally was helped at the desk, not only were the prices different by over 100$, the person was gone for the day conveniently, and the person was so rude after 20 minutes I walked out of the store. I believe his name was Jaimie.

I receive an estimate to change my transmission fluid It was $1045 dollars when I picked up the…read moreauto it was over $1500, $500 is a lot of money for us on SS. I have been a loyal customer there for years. Must be a change in management they always treated customers better. I wrote the service manager but his response was not even on my complaint. Thinking they are on commission that is why it was so expensive. I google the cost it should of been between $400 to $500 so they really stuck it to me.

We worked with Mark Borkenhagen and had an excellent experience in buying a car! We went to…read moredealership with a budget in mind and were able to find something we were very happy with! There was a great selection of vehicles and Mark was able to provide helpful and knowledgeable information/feedback. I would definitely recommend Holz!

The assistant manager went above and beyond trying to help me out. My car was driving terribly…read moreafter visiting a tire shop down the road. She checked my car out and ran the system codes and checked my battery for free. It turned out I did need a new battery which she helped me install for free as well. Great service and people who care!

Patrick sold me an egr because GM had no stock available with the supply chain issues that everyone…read moreis having currently and dealing with. I had a certified GM dealership technician install it on my car and my check engine light came back one the next morning with egr low circuit like my original bad one so this was a new faulty part. Patrick sent a new more expensive one over to the dealership and said just pay the difference when you come back with the defective one. When I brought the defective back he did an even swap and and didn't charge me the difference, maybe for my wasted time but what ever it was cool. The new one works as it should and my car is fixed.

Went to this store for battery health check and was told they are not doing it today. Sorry it…read morewasn't 65 degrees outside for the clerk (actual temperature outside was 15 degrees). Went to another AutoZone location in Oak Creek and was greeted pleasantly and the clerk was more than helpful. Thank you Oak Creek ( W Ryan Rd) AutoZone.

This seems to be the auto parts store that I have gravated to for my vehicle needs with helpful…read morepeople. My vehicle is out of warranty so I foot all the repairs and maintenance needs and since I travel with it a lot I like to keep it in perfect working condition with preventative maintenance like replacing wear items before fail. They have an easy return policy like when I was told that I got the wrong coolant for my vehicle by the technician and no questions asked the refunded me.

I think the best way to gauge the quality of an auto parts store is how they treat me when I come…read morein for something cheap. They aren't going to make a lot of money on me, and I don't know what I'm doing so it would be easy to swindle me, dismiss me, not be very helpful. I just bought a 2011 Audi A2, and could not figure out how to put on a front license plate (required in Wisconsin, not in Illinois where I bought it) so that the plate wouldn't bend in a car wash or harsh weather. Instead of treating me like a simpleton, the young fellow here acted like it was a perfectly reasonable question, showed me where the license plate holders were, showed me how to put it on, patiently explained the tool I would need. I spent less than $10 and I don't even need the Youtoobs. Well, I spent only $10 THIS time, I'll be back. One thing the do that I'll need having bought an unusual old car is their computer hook up service, they will read your car's error light and tell you what you need. Thus, I can walk into my mechanic's garage not looking like a total moron maybe with the part I need.

Poor customer service Don't know how to listen to what…read morecustomers need. Also don't know there own hours closing at 5:45 when store says they will be open till 6pm.