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    Tim's Auto Parts

    5.0 (5 reviews)
    Closed 7:30 am - 6:00 pm

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    Proven Power

    Proven Power

    (5 reviews)

    The mower needed to replaced. We were hoping to get one more summer out of it- but no go. We were…read moretrying to decide between an electric tractor or a Deere-- this was the perfect place to go. They answered all of our questions and helped us make a purchase we are happy with.

    Proven Power was recommended to me by a neighbor, after sharing my experience with him, he's…read moreembarrassed and said he won't recommend them going forward. Neighbor recommended I share it for others too, here ya go: Routine maintenance and full inspection on my riding mower, including pick up and delivery, quoted $450, with a 1 week turn around. Agreed, so they pick it up. 1 and half week later I call for update (past deadline, so I'm expecting maintenance work done at this point). Oh, there's a quote for additional work? Main drive belt needs replacing, new quote, $775. They haven't done maintenance yet, waiting for a decision on additional work. Girl on the phone says their must be something wrong with their "text messages", because the quote has been ready for a week. No call? No follow up? No work done yet? Terrible. I ask if we can't knock that labor down a little, as an additional $200+ seems excessive for changing a belt. Nope. Non negotiable. Doesn't matter that they've been sitting on it past the quoted timeframe, with no communication. By the way, it'll be at least another week before they can get it back to me now. They know they have me by the balls, the mower is there already. Do I pay $200+ for the round trip and have no work done? Obviously not. I paid for the work and let them bring it back. They got my $800, but won't ever get a penny more. When people ask where to get their machines serviced, I'll tell this story EVERY time. Bottom line here, this business took advantage of me. Had terrible customer service with zero attempt to make it right, let alone apologize. Go somewhere else folks, you're welcome.

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    (2 reviews)

    Ted was extremely busy as the store was understaffed. He still took the time too replace my brake…read morelights. He was literally running around, helping me out. Very courteous as well. Great service.

    My friend came into town so we decided to do lunch near Oconomowoc…read more He had an appointment at 2:30P and it was 1:30p when I noticed his headlight was out on his 2013 ATS. I stopped into O'Reillys and told ROB what part , year , make ,model etc. and he starts rolling out his upsale spiel . I told him the stock bulbs would be fine (9012s) but he kept going with how the other bulbs have that cool blue color for only a few more dollars. At which time I told him I am in a hurry so just want to get the stock replacements if he has those in stock, which he did. I then notified him that I have a commercial account with his store and he failed to find it after typing for what seemed too long a time and started asking more questions. I told him simply to run it thru as a retail sale so I could get back to my friends car and install them before he went to his appointment. Rob then stopped, looked me in the eye, and said Thats not MY problem. He then completed the sale handed me the receipt and said there you go , and stood there like all I was there for was to give him my money. I said , what about the bulbs... and he snapped out of a daze and walked over to grab the bulbs while telling me that he was distracted by how rude I was. I took the bulbs and while walking out asked his name , which he replied I'm the manager and my name is ROB.

    Tim's Auto Parts - autopartssupplies - Updated May 2026

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