Reese was very helpful and empathetic towards my circumstances. I needed to return an unused…read morebottle of Turtle Wax black car wax spray. I had worked with Autozone customer service online, because I didn't have the receipt. They were able to send the transaction ID, store ID, and transaction date to me. In turn, Reese was able to manually key in the transaction details. She was friendly, caring and helpful. It was an easy return.

Steven was so awesome and helpful and fast and found exactly what I needed for my car and he was so…read morekind and so sweet and I'm so grateful that people like him are in this world!

Highly recommend!! we had broken down on I 70 and called O'Reilly, spoke with Gary and then towed…read moreto O'Reilly's auto parts as we needed an alternator. Everyone was so helpful!!! Tested the battery and the alternator just to make sure that's what we needed! Lined us up with an awesome mechanic who was available to do the work late on a Saturday afternoon !!!!! On our way in 4 hours total. Thanks to Covenant Towing, O'Reilly and the mechanic!!!!! if you need to break down, I would recommend Rifle Colorado! People are awesome!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I've had my horse trailer in this shop twice for different issues one was electrical They promptly…read morediagnosed the problem and repaired it. My experience with all of the employees I dealt with was impressive, they are helpful, knowledgeable and the prices fair.

The guy that greeted me, treated me with impatience and borderline narcissism. First I asked for 12…read moreinterior lights and he tried to tell me I was in the wrong place. His coworker intervened and so he proceed to annoy me with pretension and impatience. Ego is the correct term. I'm tired of these people

I went to them to fix my truck and after spending $3500 dollars for a vehicle that still didn't…read morework. and when I called to ask the owner what he planned to do he told me to "kiss his ass" and hung up. I took my truck to my neighbor who is a mechanic and after he rebuilt the "brand new" carburetor, replaced my distributor cap, gave me a full tune up, and gave my truck a good once over bought from 4 Play my truck ran like a top.

So it took me about 3 years to finally be able to post about this place but I am finally getting to…read moreit!! That is how terrible this place is. I would give it a negative 5 if possible. My husband and I brought our truck here to get fixed. After this "company", A) had the vehicle for 3 months, B.) Changed EVERY part of the engine with something that had to be brand knew C.) got us for about $3,000 and D.) the last time we drove it off the premisis, it died 15 mintues later of the SAME PROLEM! Needless to say, we had it towed home and I gave this company a call. I told the manager that I would like a thank you for "donating" 3,000 dollars to his company and the man told me to, "suck his #$%*". He then hung up on me. I wonder how many other people they've swindled out of their money.... Please, for your sake, dont go there.

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.

My family and I were visiting for Thanksgiving and our car broke down unfortunately. We obviously…read morewere not from the area so had no idea where to take the car or who to talk to. We came across Advanced Automotive and they have been nothing but amazing! Super friendly and understanding of our situation especially since we are in California. He took a look at the car and unfortunately it's a blown motor and is way to expensive to fix. The gentlemen that helped my mom out has been so amazing and friendly! I recommend them hands down!

I ended up Smoking my front brakes coming down the pass north of Rifle. I slowly rolled into town…read moreat 4:45, started looking for a shop. I called John's shop. He was heading out the door to go home. I told him what happened, and we were RVers passing through. He said bring it over, he ordered the parts on our side way over, I pulled my truck in and changed out the rotors and pads. Thank You for helping us, he got us back on the road. Great Job

Lovely service, help as soon as you enter, and the right parts. What a great…read moreteam!...................................................................................................................................................................................................................................................................................................................................................................................................that's all I had to say but yelp is particular

Great service , friendly, so quick! We had car trouble on our trip and they got us right in. Would…read moredefinitely do business here again. Thank you so much !

I have used Ken's a couple of times and they have been honest and professional. They do amazing…read morework and I could have not asked for any better service. I highly recommend them!

1 Star I've taken…read moretwo trucks here and both visits were extremely disappointing. The first time--a simple oil change and tire rotation--took 3-4 hours. The second visit for an oil change and new rear tires was no better. No updates unless I called. After three hours I'd be told "one more hour," but when I arrived an hour later the vehicle still wasn't done. I dealt with Randy Marquez, who repeatedly gave inaccurate estimates and never followed up with a call. I've wasted over seven hours total, and their timing has been off by at least three hours both times. Both visits were quiet in the shop, yet I saw children running around behind the counter and being held by employees while they were "helping" me--unprofessional and distracting. Poor communication, inaccurate scheduling, and a lack of professionalism--I won't be back and can't recommend this location.

Out of the way. If you have gps you will have a hard time finding it. Ron, the owner, is very…read morefriendly as our his dogs. Had my old Jeep Liberty in for a ball joint and strut repair, coolant flush and new plugs. Very happy with work. Now will go to Ron for both cars!

If I could give Pugh Truck and Auto 6 stars I would. I was on a road trip when my van started to…read moresmell strongly of transmission fluid and smoking. I called every mechanic from junction to Glenwood and nobody could take a look at it for weeks. Ron, however said to stop on by, and that he'd make time to look at it that day. I got bad news: my van inevitably needed extensive work. I hadn't found a mechanic I could trust with my special van- few people new what to do with a dual clutch transmission. But Ron did. Ron was with us every step of the way, through curve balls and setbacks. He was honest, communicative and straightforward to work with. His rates were a fair price. In the end, he fixed a van we worried we might have to scrap. I cannot thank him enough for everything he's done to help us.