Exceptional Service & Truly Trustworthy Team at Big O Tires!…read more I can't say enough great things about Big O Tires. From the moment I walked in, I was greeted with professionalism, honesty, and genuine care for both my car and my time. The entire team goes above and beyond to make sure everything is clearly explained, fairly priced, and done right the first time. A special shout-out to Mark, the manager, who sets the tone for outstanding customer service. Mark is knowledgeable, patient, and truly takes pride in making sure every customer feels taken care of. You can tell he runs a tight, well-organized shop with integrity and heart. Whether it's routine maintenance, tire replacements, or unexpected car issues, Big O Tires consistently delivers fast, reliable, high-quality work. It's rare to find an auto shop you can genuinely trust but this is one of them. If you're looking for honest service, great communication, and a team that treats your car like their own, I highly recommend Big O Tires. They've earned a loyal customer for life!

Downright dangerously incompetent!!! I was on a road trip and went in for an alignment from them…read moreon July 29, 2025. After I picked up my truck and continued on my way, I noticed that my truck started sounding and feeling worse and worse. When I returned to New Orleans, I had my mechanic inspect the front suspension. THE BOLTS HAD NEVER BEEN TIGHTENED after they had performed the work. Not only could I have been killed by this negligence, but now I have extra damage to my struts that will require replacement. I feel incredibly lucky it wasn't worse, and that me and my dog made it home safely!!! Not only will I NEVER trust them again, but I HIGHLY URGE everyone to avoid this shop.

My truck lost a drive shaft on the way to Chapman Campground. I cold called High Tone and spoke…read morewith Jesus. He said that he could help me out. Ended up working with Rick. They figured out what needed to be done and ordered the parts but unfortunately they did not arrive by the time we were done camping and had to return home. Rick offered to let us leave our 5th wheel on his personal property. Our truck was completed a couple days after we returned home and Rick took our truck to his place since we couldn't get it until Saturday. The cost of the repair was extremely reasonable and Rick even called us when we were on the drive back home towing the 5th wheel to make sure everything was good. Very impressed with High Tone. They are awesome! Fair and honest and they did good work. Highly recommend them.

If I could give this shop 0 stars i would do it. I came in needing work done on my vehicle, The…read morefront desk guy i believe his name is diego was absolutely so rude. he priced ranged me for the wrong items and was just so disrespectful when i asked questions. I asked to speak with the shop owner and he told me that i couldn't and i needed to leave. I never ever would have expected this to happen. Please consider going somewhere else. They really need a new front desk person. Someone with better additude and someone who actually enjoys their job and not someone like diego. On the other hand the guy who did help me out and fixed the problem in my car his name is Jesus very lovely guy. always smiling. Didn't hesitate to answer my questions. if i were to come back to this place it'd be because of him. I admired how he left my car, He goes above and beyond to make customers satisfied. He deserves a raise. I honestly give jesus 5+ Stars.

I'm a chief engineer for a local hotel. Susan and her crew do all of our oil change services. And…read moreall of the general maintenance on my company vehicles. Couldn't be happier with the service quality. And the speed. And the price is good too.

Went by today to get the tires rotated on my truck. Got me in right away. Had a crew of three guys…read moreon my truck. Pulled the wheels, balanced them and rotated them in and out in less than a half hour. Susan behind the counter was great. They have made me a customer for life.

Tom's great, very easy to work with and has handled a few issues I've had with my older 4Runner…read morewith no problem. It's awesome this service exists as I've had flat tires and drained batteries from my truck sitting for long periods of time while I'm out of town or not using my second vehicle. I'd recommend Tom and love that he comes to you!

Reliable, quick assessment, knows his trade and can fix most anything. I've used TMS a bunch and…read morewill be back.

Great place for alignments. Top quality service and friendly customer care. I trust Aldo with all…read moremy vehicles. Highly recommended.

David was amazing! Came out super quick to fix a flat tire for me on a weekend. Highly recommend!read more

From the owner: Roadside Assistance and On-Site Repairsread more