Roger and his crew are the greatest. There's no car issue they have not been able to solve for me…read more Prices are incredibly reasonable. Don't hesitate to use them for all your auto needs. Highly recommend!!!!!!

First time going there. I walked in and was welcomed by Misael who was very helpful in assisting me…read morewith my options for an inspection and oil change. He also was very patient as I wasn't sure which oil I should use for my '05 F150 with 208,000 miles on it. So he retrieved Roger and we went over High Mileage with additives vs synthetic and standard. Roger also assisted with inspecting my tires when I pulled it up because I had concerns about them. He gave solid intelligent advice and I'm not concerned any longer. The work took about an hour on a Saturday in late July around 11am which is very timely. They determined a few minor issues to keep an eye on and made suggestions for the future without pressure. Anyway thanks guys and I'll be back as well as let others know that y'all are a great choice in the valley. Also the Panaderia San Miguel is across the street and has amazing food.

Exceptional Service & Truly Trustworthy Team at Big O Tires!…read more I can't say enough great things about Big O Tires. From the moment I walked in, I was greeted with professionalism, honesty, and genuine care for both my car and my time. The entire team goes above and beyond to make sure everything is clearly explained, fairly priced, and done right the first time. A special shout-out to Mark, the manager, who sets the tone for outstanding customer service. Mark is knowledgeable, patient, and truly takes pride in making sure every customer feels taken care of. You can tell he runs a tight, well-organized shop with integrity and heart. Whether it's routine maintenance, tire replacements, or unexpected car issues, Big O Tires consistently delivers fast, reliable, high-quality work. It's rare to find an auto shop you can genuinely trust but this is one of them. If you're looking for honest service, great communication, and a team that treats your car like their own, I highly recommend Big O Tires. They've earned a loyal customer for life!

Downright dangerously incompetent!!! I was on a road trip and went in for an alignment from them…read moreon July 29, 2025. After I picked up my truck and continued on my way, I noticed that my truck started sounding and feeling worse and worse. When I returned to New Orleans, I had my mechanic inspect the front suspension. THE BOLTS HAD NEVER BEEN TIGHTENED after they had performed the work. Not only could I have been killed by this negligence, but now I have extra damage to my struts that will require replacement. I feel incredibly lucky it wasn't worse, and that me and my dog made it home safely!!! Not only will I NEVER trust them again, but I HIGHLY URGE everyone to avoid this shop.

Simply put - these guys are great. If they can help you they will with excellent service and good…read moreprices. I got tires replaced a year ago and went in a few weeks back to get a slow leak fixed. Not only did they do so gratis, they also suggested to me I should get the tires rotated which they also did for free. And to top things off, I went in a few weeks earlier with a different request and they told me they weren't the best people to provide that particular service and suggested another place in the valley I should go. THAT doesn't happen too often.

I brought my Honda Pilot in for a tune-up and tire switch from winter to summer. The 2 services…read morecame to $2200. When I picked up the car, the "check engine" light came on while driving. In the time since I owned the car, (purchased new in 2013), the engine light had never activated. I contacted the Shop and returned the following day. They hooked up a diagnostic and found an Idle Error - the engine was idling faster than expected. They took it for a test drive, didn't think anything was wrong and turned off the light. In the following week, the engine light came on and off several times. The car was not running well - high idle rpms and vacuum hesitation. I once again brought it back and spoke with the manager (Diego). He "googled" the issue and said it was probably a clogged idle valve or needed a computer reset. I had also googled the issue and found that the computer reset was required after a tune-up. The manager offered to put in a new idle valve, ($375.00) and "try" to reset the computer. The fact that he didn't seem to know what or how to correct the problem did not give me confidence. I declined his offer and took the vehicle to Phil Long for service. They immediately diagnosed the issue as a clogged carburetor and failure to reset the computer. They resolved the issues, ($400), and the car returned to running great. I thought this was the end of my experience with High Tone, but I was wrong. I purchased a set of new tires at Discount Tire today. The technician came out and asked if anyone had rotated or changed tires in the past few months. I replied that High Tone did the seasonal switch in June. He then informed me that there were 2 stripped Lugs and a broken post on the passenger Rear Wheel and that he could not mount that tire. He sent me to Grease Monky to have that repaired. After another $150, the tire was mounted and I was done. The entire experience at High Tone was terrible - Poor Customer Service, inept management and a general complacency for doing things properly. I will never return to High Tone and, if asked, will never recommend their business. No Stars

I'm a chief engineer for a local hotel. Susan and her crew do all of our oil change services. And…read moreall of the general maintenance on my company vehicles. Couldn't be happier with the service quality. And the speed. And the price is good too.

Went by today to get the tires rotated on my truck. Got me in right away. Had a crew of three guys…read moreon my truck. Pulled the wheels, balanced them and rotated them in and out in less than a half hour. Susan behind the counter was great. They have made me a customer for life.

Tom's great, very easy to work with and has handled a few issues I've had with my older 4Runner…read morewith no problem. It's awesome this service exists as I've had flat tires and drained batteries from my truck sitting for long periods of time while I'm out of town or not using my second vehicle. I'd recommend Tom and love that he comes to you!

Reliable, quick assessment, knows his trade and can fix most anything. I've used TMS a bunch and…read morewill be back.

Great place for alignments. Top quality service and friendly customer care. I trust Aldo with all…read moremy vehicles. Highly recommended.

David was amazing! Came out super quick to fix a flat tire for me on a weekend. Highly recommend!read more

From the owner: Roadside Assistance and On-Site Repairsread more

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.