Roger and his crew are the greatest. There's no car issue they have not been able to solve for me…read more Prices are incredibly reasonable. Don't hesitate to use them for all your auto needs. Highly recommend!!!!!!

First time going there. I walked in and was welcomed by Misael who was very helpful in assisting me…read morewith my options for an inspection and oil change. He also was very patient as I wasn't sure which oil I should use for my '05 F150 with 208,000 miles on it. So he retrieved Roger and we went over High Mileage with additives vs synthetic and standard. Roger also assisted with inspecting my tires when I pulled it up because I had concerns about them. He gave solid intelligent advice and I'm not concerned any longer. The work took about an hour on a Saturday in late July around 11am which is very timely. They determined a few minor issues to keep an eye on and made suggestions for the future without pressure. Anyway thanks guys and I'll be back as well as let others know that y'all are a great choice in the valley. Also the Panaderia San Miguel is across the street and has amazing food.

Exceptional Service & Truly Trustworthy Team at Big O Tires!…read more I can't say enough great things about Big O Tires. From the moment I walked in, I was greeted with professionalism, honesty, and genuine care for both my car and my time. The entire team goes above and beyond to make sure everything is clearly explained, fairly priced, and done right the first time. A special shout-out to Mark, the manager, who sets the tone for outstanding customer service. Mark is knowledgeable, patient, and truly takes pride in making sure every customer feels taken care of. You can tell he runs a tight, well-organized shop with integrity and heart. Whether it's routine maintenance, tire replacements, or unexpected car issues, Big O Tires consistently delivers fast, reliable, high-quality work. It's rare to find an auto shop you can genuinely trust but this is one of them. If you're looking for honest service, great communication, and a team that treats your car like their own, I highly recommend Big O Tires. They've earned a loyal customer for life!

Downright dangerously incompetent!!! I was on a road trip and went in for an alignment from them…read moreon July 29, 2025. After I picked up my truck and continued on my way, I noticed that my truck started sounding and feeling worse and worse. When I returned to New Orleans, I had my mechanic inspect the front suspension. THE BOLTS HAD NEVER BEEN TIGHTENED after they had performed the work. Not only could I have been killed by this negligence, but now I have extra damage to my struts that will require replacement. I feel incredibly lucky it wasn't worse, and that me and my dog made it home safely!!! Not only will I NEVER trust them again, but I HIGHLY URGE everyone to avoid this shop.

Stay away. Brought my car in to repair. They used it for 2 weeks. Over 200 miles, charged me for…read moregas then said they couldn't find a problem. we picked it up, it still doesn't work. If you want your car used as a free rental and not fixed this is your place. no stars

Great service! Knowledgeable mechanics. Reasonable prices. Our 2014 Subaru with a rebuilt engine…read moregave out on the way home from a ski day. We had AAA tow our car to High Tone because of the good work they have done for us in the past. They fit or job into their busy schedule - and made a quick repair. We will always go back to High Tone when we have car repair needs.

I'm a chief engineer for a local hotel. Susan and her crew do all of our oil change services. And…read moreall of the general maintenance on my company vehicles. Couldn't be happier with the service quality. And the speed. And the price is good too.

Paul is great. No mechanic (?) speaks English. Quick service for 20 years now and always a good…read moreoutcome!

Tom's great, very easy to work with and has handled a few issues I've had with my older 4Runner…read morewith no problem. It's awesome this service exists as I've had flat tires and drained batteries from my truck sitting for long periods of time while I'm out of town or not using my second vehicle. I'd recommend Tom and love that he comes to you!

Reliable, quick assessment, knows his trade and can fix most anything. I've used TMS a bunch and…read morewill be back.

Great place for alignments. Top quality service and friendly customer care. I trust Aldo with all…read moremy vehicles. Highly recommended.

David was amazing! Came out super quick to fix a flat tire for me on a weekend. Highly recommend!read more

From the owner: Roadside Assistance and On-Site Repairsread more

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.