Super helpful team! Brandon and the rest of the staff always have my back -- even with the simple…read morethings. They consistently go above and beyond, even doing things they don't typically offer just to make sure I'm taken care of. Their willingness to help and genuine customer service really sets them apart. Highly recommend! -Diego B

I arrived 4 min before they closed on the Saturday of Labor Day weekend and they stayed late an…read morehour to replace my flat tire. I would've been stranded for 2 days bc shops are closed for the holiday. They absolutely saved me. I'm super grateful that Eduardo Martinez saved me!

I was on a road-trip and my brake lights and turn signals were going out. I called Jim's and asked…read moreif they could check my car out. They said they were full up but if I could wait a little they might be able to squeeze me in. I came in and in about 10mins, I was seen. I saw racks of cars up but because Jim (the owner I presume) didn't want me on the road without working lights, he saw to me immediately. He even checked over my tires and fluids to make sure I was all good. He replaced one bulb and tied up some electrical wires from my hitch so they wouldn't drag. Excellent service, friendly, genuine and just the nicest and most kind interaction I've had in awhile. The added bonus? He didn't charge me (FREE!) and he gave me a yummy bag of popcorn! I offered to pay but he wouldn't hear it. I gave him a grateful hug instead. Wished I lived in the area, he'd definitely be my new mechanic!

I am so glad that I have chosen Jim's Automotive as my go-to place for my car. Very knowledgeable,…read morereliable and kind! Heather is super helpful and really cares. They also were willing and able to install one side window rain deflector for me after I had bought a set of 4 from a local auto parts store and had successfully installed 3 out of the 4 but just couldn't get the 4th one in myself. The auto parts stores all told me no to helping me. But Jim's Automotive was willing and professional and was able to get the deflector in correctly! Thank you so much Jim's Automotive!

The prices seem steep... Like $54 just to read our engine codes. But we were in a pinch since our…read morecheck engine light and esc off light had come on as we were driving back to Kansas City on i70. We got in and out in around an hour, which we were very happy with, considering it was a Saturday and most places were closed. Will was the mechanic who did our service, he was extremely fast and knowledgeable! Ask for him if you want someone who definitely knows his stuff!!

They don't give a damn about your time. Went in for an oil change as a Rent-a-car customer. Let…read morethem know I am already in a bind as the rental car company should've dealt with this. They assured me I was first in line and that it would only be about 20 minutes. As the only customer there, I believed them. Welp 40 minutes in, I asked for an ETA. Front desk employee, Mike, said "should be done any minute now" and one of the 4 employees standing around doing nothing went to check on it. They came back and let me know they just lifted it up and it should be 20 minutes... safe to say they completely forgot about me. Save yourself the headache and avoid this place.

Fast, friendly and efficient. Cesar and his team always are attentive and keep to their word…read moreregarding schedule and estimates. Good communication about unknowns ( I have a 2006 so expect this). They will explain to me the parts and why they failed, and keep to show me- free lesson! Family run business deserving of support

Very good place exactly like it says In-N-Out and very good prices…read moreWe just had to wait for the parts and then it was done very quickly. Thank you in and out.

I would heartily warn everybody from taking their vehicles to be serviced at The Pit Stop ion…read moreGlenwood Springs, CO. They did an oik change on my car, and the mechanic did not put the plug in the oil pan securely. I consequently was leaking oil and didn't discover it until I almost missed my plane in Grand Junction because the car's safety mechanism slowed it down to 40 mph. Potentially, I could have blown the engine, but by the grace of God, I didn't. Just be warned!

After using this guys for oil changes, decided to trust them with my brakes…read more After 2 different employees quoted similar pricing for the job, when it came time to pay, and extra $130 was added without any warning. They did call after the fact to correct the situation. Their service work has been good, and they do a good job explaining things to the layman.

I brought in my 1994 Yamaha Virago Special Edition 1200 cc Bike for a full service. It needed…read morecarburetor work, a new battery, oil change, filters, checking the brakes. As far as I could tell everything was done spectacularly. The bike has been riding great since. I don't ride a lot so I'll bring it back in 2025 for another full service. It's been a year now since the service and everything they did seems to be excellent and holding up well.

Had a terrible experience at Alpine tire, stay away. They took my wife car in on a friday at noon,…read moreand took it apart and said it need rear break pads and rotors. I asked can you turn the rotors instead of replacing them they said yes $450.00. I said please put new wiper blades on, did not ask for a price. They took the car apart and said they could not get the parts so my wife was out her car for 5 days. They said 750.00 was the price ripped us off. Very dishonest my wife lost work from her cleaning business for 5 days.

I have taken several different vehicles to Patrick. Audi Allroad, 2 different Land Rovers and a…read morePorsche Cayman for various types of repairs and service over the past 8 year. I have always been very satisfied. He is both knowledgeable and personable.

It has been great to find a go-to auto shop in the roaring fork valley to service my BMW x1…read more Patrick replaced both front and back breaks as well as replaced the battery in my car. He was able to schedule and service the vehicle quickly on two separate occasions. He even delivered my key fob to my house when it was not left in the car for my pick up. Definitely recommend high line for a trusted BMW repair in the valley.

Amazing customer service & pricing! Entire facility is clean stocked with customer service goodies…read morefor humans & dogs, awesome business! Highly recommend.

Fantastic experience with the service department for an unexpected repair…read more Road tripping west along I-70 and the plastic clips holding the underside of our Subaru decided to fail/break/go missing on New Year's Eve. After a good samaritan stopped as we were pondering the problem and applied some duct tape to keep us from dragging plastic, we called ahead to the service department when we were ~40 minutes outside of Glenwood Springs. They told us to come in/fit us in immediately on our scheduled drive by time. Hooray! The service department offered a friendly and professional greeting as we rolled in as we were concerned and did not know if our trip would be seriously delayed by days (due to holiday) or not. We were able to relax in their lounge and after ~30 minutes they came back with a fix that got us on our way again. The trip wasn't derailed as we feared! We very much appreciated the experience at this unexpected Subaru Service visit and would highly recommend to others!

Rob Stokvis was a terrific sales professional. he had the car I was looking for, and took the time…read moreto explain all of the features. Rob even took the time to come pick up my new car in Fruita to take it in to have the windows tinted. Top class experience!

I visited Audi at Glenwood Springs yesterday and had an excellent service experience. Connor…read moreHanlon did an outstanding job assisting me with the setting on my Audi Q5. Connor was extremely helpful and went above and beyond to help align the settings on my vehicle. The team at Audi Glenwood Springs do an excellent job with after service. I know this is the place I will purchase my next Audi Q5. The team is trustworthy, reliable and completes the job with the attention to detail. Thank you, Connor and team. Keep up the great work and thank you for an excellent service experience. Ian Woolley

EXTREMLY RUDE OWNER/TRIES TO SELL SERVICES YOU DON'T NEED!!!…read more I have been taking my VW here for a few years. At first I was very happy with the customer service and the work seemed solid. I'm a local and I like to support local businesses. However recently I had a very large and expensive job done. When I arrived to pick up my vehicle I ran into a few problems 1) a received a laundry list of items the car still needed to have done, I would have happily paid Cattle Creek to do these items when the car was in the shop instead of driving an additional 80 miles round trip, again, to do the recommended repairs. I was told by the owner quite rudely that I would need to bring it back in 2 weeks time again to do the repairs, very inconvenient. I made an appointment nevertheless 2) When I got into my vehicle there was a small latch broken in the center console that was not broken when I dropped it off here's where we get into problems...the owner Richard told me he couldn't be responsible for everything that breaks in my car and that he would "price it out" keep in mind this is a $16 part that takes under 30 seconds to repair and I had just paid him a cool $1347 and he felt compelled to argue with me about this part. He then proceeded to tell me all of the additional work my car needed. 3) I said ok, booked the service appointment 2 weeks out and agreed to come back. I then called him later that day and expressed my unhappiness with his terrible customer service and again the owner Richard was extremely rude and argued with me finally after 2 calls he agreed to fix the latch for free when I brought the car back 4) Fast forward 2 weeks, Richard originally quoted me at $375 for a 20,000mi check up and that would include the vacuum lines I needed. I said I didn't need an oil change (the manual says 10,000mi Richard says I should do 5,000mi I said no thanks) 5) I arrive at Cattle Creek Vdubs and now the 20,000mi check up without the oil change is $300 (fine same price as VW dealership in Glenwood Springs, yes I checked and got a written estimate) but the vacuum lines would be an additional $375 I said no thanks I'll get a second opinion. Richard did have a mechanic fix my latch for free. 6) I take my VW to the dealership in Glenwood Springs and get the 20,000mi check up at a cost of $300. They also agreed to check the vacuum lines. Here is the kicker the VW dealership said the vacuum lines were in fine working order and didn't need to be replaced.... 7) But there's more, I also had a break strip out that I requested Cattle Creek V dubs fix, Richard came back with a $350 estimate which at this point I feel he is just pulling out of the air, and tells me the motor on the rear hatch must be fixed, the latch and the rear top break strip...VW dealership fixed the latch for $60, i was told by Richard the trunk hatch could not be fixed for under $350 8) All told Richard tried to sell me $700 worth of services the VW dealership said I didn't need. Keep in mind I had been using Cattle Creek Vdubs for over 3 years. I have to thank Richard for being a complete jerk to me. If he had not I would still be overpaying for services my car didn't need. Make your own decision. Mine is to not overpay total jerks who try to blatantly rip you off.

I have been in the German car repair business since 1972. I worked with Audi, Mercedes-Benz,…read morePorsche and Volkswagen. retired 2013. Recently my 22 year old step daughter thought it would be a good idea to drive her 2002 VW with 123,000 miles from Connecticut to California. She ended up in Glenwood Springs, Co with a broken down car. I was in Connecticut with the only ability to discuss with Richard at Cattle Creek Vdubs. I can tell you that Richard is a straight shooter, he knows what he is talking about, he speaks honestly to another German car guy and he saved my daughter's situation. His prices are fair and he tells you the truth. He does what he says he is going to do. Thank you Richard for your help. I would be happy to recommend your shop anytime.