Our Sprinter van broke down on a Friday at 4:45pm--just about the worst possible time--and we were…read morestranded with both our dog and cat. But from the moment I contacted SimplyEuro in Glenwood Springs, I knew we were in good hands. Kate and Julia kept me informed every step of the way and made sure I never felt out of the loop. Cody, the mechanic, was incredibly knowledgeable and kind. Even when we ran into countless issues with tow companies, the staff stayed patient and accommodating. I was a nervous wreck, but they helped ease my stress with their compassion and professionalism. While we waited, we stayed at the Hotel Maxwell Anderson, which was wonderful--and the coffee shop inside the hotel was amazing! Glenwood Springs itself is a beautiful town, and despite the chaos, we found comfort in the people and the place. I can't recommend SimplyEuro enough. The entire team was incredible. I came in as a customer, but left feeling like a friend.

Just in case this doesn't get pulled over from Google…read more.. Initial Communication? ***** Everything else? Buckle Up.... I brought my warranty vehicle in for an oil change and "one hour" of diagnostics after a CEL popped up. A week later, I was told they needed $1,500 of "exploratory work" just to figure out if parts were parts and they did in fact, need to be replaced... I asked for the techs notes... I do not think their email works...... but their billing links sure do! I left with: - A $500 bill - A tow to another shop - A cracked windshield that magically appeared while it was in their care The only thing they diagnosed with confidence was my decision to reconsider visiting again. If you're thinking of leaving your car overnight... don't worry, I already tested that theory for you.

This dude saved my family on a Sunday! After driving 11 hours with 3 hours left, my family was not…read moregoing to make it back to Denver. No one else answered our call! He also has reasonable prices based on our situation! Thanks Matt

I am travelling across country from the east coast and was referred to Matt by O'Reilly's Auto Part…read moreto assist with battery replacement for my Mercedes Sprinter van. On that day, Matt quickly arrived, assessed the problem and replaced the battery. He was personable and his charge was reasonable. During conversation, I learned that Matt would also be able to purchase and program a key fob for my van. We discussed price and timing for this service, and as he requested, I paid him up front via Venmo $287.54 for him to purchase the fob. The plan was to reconnect several days later after the fob arrived for him to program the fob to my van. On the expected date, 8/28 Matt let me know he would prefer to meet on 8/29. On 8/29, Matt let me know that the fob had not arrived, and in addition, his phone was broken and worked only intermittently. He texted to say he would meet me in Estes Park once the fob arrived to do the programming. I sent Matt a text on 8/30, 8/31, 9/2 and 9/3 as well as left a voice message. No response. On 9/4 I let him know that I sent a Venmo request for him to reimburse me for the cost of the key fob. On 9/5 I spoke with O'Reilly's and was told they had seen Matt who had a new phone. I finally heard from Matt on 9/10. He stated he has the key fob and would meet me in Estes the following day. On 9/11 I asked for time confirmation and he responded he had just left Glenwood and would arrive 5-5:30pm. He never showed up. On 9/12 after several texts, he finally got back to me saying he would refund my money. To this date, 9/15, he has not responded to me, nor refunded my money. Matt may be a decent mechanic, but he is also a scammer and a thief and takes advantage of honest, trusting individuals. What a shame.

I have been taking my car to Carbondale car Care since I moved to the valley 3 years ago. They…read moreproven themselves to be reliable. They have been honest about what repairs are needed versus recommended. They have helped me avoid costly repairs and kept my car running at the same time

My first time coming here and im from the valley! I received great service and a great carwash for…read morea deal! I will definitely be back :) thanks guys!

Faith in customer service restored! I was in a bad spot after driving from Denver. Jim got me back…read moreup and running within a few days. The best part was that whenever I called, they answered, and ontop of that, I received phone calls every step of the way keeping me updated with exactly what was wrong, and what they were doing. Thank god for people and businesses like this. As mentioned in other posts, yes parts are slightly more expensive but, that's the price for breaking down in the middle of the Rockies. Thanks to Jim and Shandra!

If I could give him 10 stars I would. Thank you for helping my husband and grandson get back on…read morethe road. Friendly service, fair price. We will definitely stop in again if needed. Recommend this location 100%

Our 2019 Dodge, Promaster 2500 broke down on our maiden voyage from Wisconsin to California. Had…read morethe vehicle towed to Miguel's on a Friday morning not knowing if they would have the time to work on the vehicle and get us back on the road the same day. To my surprise, they were able to get us operational the same day at a very reasonable price; great people/service I should add. Lovely family run business: clean facilities and friendly, knowledgeable staff. Thank you to Miguel and company for making a crappy situation palatable.

Miguel and his family are exactly the people you dream of running into when you are broken down…read morethousands of miles from home deep in the Rocky Mountains. The service was exceptional and the price was more than fair. Miguel stayed open two hours later than normal to get me back on the road. Endless gratitude for dropping everything and helping me out so much.

Needed some work on my GMC. Brought it in to Howard and his guys. Couldn't be happier. They…read morereplaced the rear axle seals. Rear brakes a front axle and some other bits. Very happy with the quality. The cost and the services provided. Great shop

Disappointed in what I had to pay for ... not even a problem that needed to be fixed!! I have known…read moreHoward for many years. He was my go to after European Auto Works, C.A.R.S, and Afterworks all from GWS failed me miserably with a Westfalia 87' van..

Fast, friendly and efficient. Cesar and his team always are attentive and keep to their word…read moreregarding schedule and estimates. Good communication about unknowns ( I have a 2006 so expect this). They will explain to me the parts and why they failed, and keep to show me- free lesson! Family run business deserving of support

Very good place exactly like it says In-N-Out and very good prices…read moreWe just had to wait for the parts and then it was done very quickly. Thank you in and out.

Called for a quote on my 2018 BMW for routine maintenance. Gave the (very rude!) individual on the…read morephone my VIN, and they told me that they would call back shortly. They never did. Over a week later, and I am left to find a more professional place to get my service done. I should have known better, after speaking to the Karen on the phone. Apparently this place is too good for my money, and they do not want me as a customer. Well, that's just fine... I'll go to a place that treats me as a human being.

The only place to go if you need service on any European vehicle. Amber and Darren took me in when…read moreI was stranded in glenwood springs when no one else was able to (and they weren't even fully staffed because of a mechanics vacation). Went above and beyond. Diagnostic fee is high because workmanship is top notch. No corners cut. Instead of charging me over $3000, they took the time to find out my car's issue was under merz extended warranty and helped me contact merz reps. Found out the problem would be free at a merz dealer. Saved $3000 because of honest and helpful mechanics. Made all the difference in my stressful situation.