I stopped at a Sinclair station in Silt, and a very nice man put air in my tire. He was super busy but advised there could be a nail in the tire causing the leak. He suggested Big O in Glenwood Springs. I opted to go the other direction to Rifle.
Randy Marquez Jr. immediately took my truck into the bay area. The waiting room had several people waiting and more came in and out while I was waiting. It was very busy that day. The staff was friendly to those in person and on the phone. The area was very nice and clean, cool, and comfortable.
After a couple of hours, I asked Randy how much longer he thought it would take. He went to check, came back and said it was being worked on at that time. A short while later my tire was fixed (it was a nail) and Randy would not take a payment from me. He gave me a receipt and off I went.
Big O Tires left a good impression on me. When the time for new tires comes around it is likely they will get my business! Since I do not live locally, it won't be at this Rifle location but for the locals, I suggest giving them your business.
A special thank you to Randy for the great service! read more