Awesome service, great crew. Affordable prices. Need snacks, but good shop. a A++++++.read more

UPDATE -- August 16, 2026:…read more I originally submitted my complaint to Firestone on June 12, 2026, and requested to speak with management. I followed up again on June 18, June 22, June 29, and July 7. It has now been 9 weeks and 2 days--more than two months--and Firestone management still has not contacted me. That is five separate attempts to have my concerns acknowledged, with no meaningful response, explanation, or effort to resolve the problem. The original poor service was frustrating, but management's continued failure to respond has made the experience even worse. This complete lack of follow-through, accountability, and customer care is unacceptable. Based on both the original service and how my complaint has been handled, I cannot recommend this Firestone location.

Normally I go to a competitor (Take 5) to get my state inspection and car emissions testing done,…read morebut I went to two competitor locations only to find crazy long lines at the first place and no state inspector at the second place. After wasting time driving around, I was delighted to find the Midas next door actually did state inspections. Who knew? Not me! Apparently others didn't know either because they were available to help me right away. No one comes to greet you outside, so I just pulled up to one of the empty bay doors, parked, and went into the reception area. A gentleman was behind the counter who greeted me and took care of me immediately. I sat down in the clean, air conditioned room and noticed my car being pulled into a bay for inspection. No wait! How great is that? Four the 10-15 minutes that my car was being inspected, I watched the gentleman at the counter answer the phone, help another customer (also there to get his inspection), and aid his coworkers. The man was all smiles, high energy, and genuinely pleasant to be around. Amazing customer service! I don't recall the amount that I paid, but I think it's a standard fee no matter where you because it is dictated by the state, right? In any case, I was willing to pay whatever to be done with this task and not have to drive to a fourth location. I will certainly keep Midas in mind the next time I need my state inspection. They are a little more of a drive for me, but it is worth it if you don't want to waste your time waiting for service elsewhere.

Professional and reliable. They dropped me off at my office and then picked me up when my car was…read moreready. They told me exactly what was needed and they fixed it with no hard upsell. Great bunch of people, great team. Thank you!

Great service been coming here for 5 year. very reliable will continue to get the service we need…read morefor our vehicle. Thank you Coit auto

They never overcharge! Exceptional value and upfront pricing. The guys who work here are…read moreconsistently friendly, polite, welcoming, and straight to the point. My husband had me start coming here a few years ago for state inspections & oil changes because we feel they are trustworthy and have integrity. Now i live a bit further away, but still go out of my way to take my business here! Even without an appt, they always seem to fit you in right away and prioritize your needs.

I made an appointment for an emissions test and oil/filter change. At the time, I made it clear…read morethat I already had the oil and filter - the car requires oil with a BMW certification. When I arrived, I was told they would not install a customer-supplied oil filter, as they were worried about responsibility if it failed. Two problems with this: - The filter was Purolator, a reputable brand. It's as reliable as any on the market. Claiming it's a risk to the car is ridiculous, as is the idea that anyone would blame the installer if it performed poorly. - They booked the appointment knowing I planned to bring a filter, then refused to install it when I arrived. I've used Allison's in the past with good results, but no more - their customer service is very poor.

This establishment has Great service and great work ethic! They clarify anything you may not…read moreunderstand about the repairing of you vehicle.

I took our 2011 VW GTI to European Car Care this week with a busted AC and for a new windshield…read morewasher nozzle. We had used them previously for a simple fuel filter change and they were able to do that for $100 less than the dealer wanted to charge so we wanted to try them again. They did not disappoint. They replaced the AC compressor and washer nozzle and hose for less than $1500 after tax and shop fees. This was several hundred less than another shop I had quote the work. ECC also didn't try to get me to replace the AC condenser or filter which saved us hundreds of dollars so I appreciated them not upselling additional services that might be unnecessary. Lastly, ECC will waive the diagnostic fee if you have them complete the repair which is also better than the other shop that quoted the work.

European Car Care was formerly my go-to repair shop for my BMW's and Audi's, but no more. I do not…read moreknow what has happened but they seem to have gone from a great service shop to one that seems to find something wrong, other than the requested repair and recommend the most expensive service. In May, I took a Audi in for a Water Pump and Thermostat replace ($2,383). Then they told me there was water now in the oil for my approval, but replaced an Emission System separator for another $2,000. (I now question if I really needed this.) In October, I ask them to check the brake system; they returned an estimate for over $3,000 to replace pump and master cylinder. At this point I went for a second opinion - everything was in good shape except the fluid needed changing. No more brake problems for $150. $3,000 vs $150 - would you go back to European Car Care? I am not.

Cody is always super helpful, kind, and respectful! He really goes the extra mile to make sure that…read moreeverything is done properly and does it all with a smile. I always leave this shop knowing that my car is safe and sound. Thank you to Cody and to everyone at this location for always taking care of my vehicles!

Poopy service, even poopier attitude. Thought it was a place of business. Turns out it's a clown…read moreshow. Don't take your care here. They dgaf about you or how much money you spend.

In and out in no time!…read more I always find these guys to be fast and fair. Never have any issues.

Kwik Car Oil Change in Richardson Tx is Off My List…read more.. Well, I wasn't sure for a while, but I heard this Kwik Car place was noted for repair scams or suggesting repairs that aren't needed. Regardless, it was close to my house, so I primarily started using them for oil changes. I had been using them long enough to feel a little bit comfortable with the quality and honesty, so last week I had my wife bring in her SUV for an inspection/diagnosis of a leak. She had noticed a little bit of blue fluid on the ground so she asked them to inspect and investigate this. What they told her was that the air conditioner was failing. Specifically that the discharge hose was leaking and that the hose needed to be replaced and the system serviced and recharged. Approximately $800 total for parts and labor was the estimate. Being suspicious of this, I talked to the mechanic first, but as I began to ask more specific questions, he started back pedaling. I didn't opt for the repair, brought the car home and got a copy of the quote and inspection. I looked at it myself and there was no sign of any problem with air-conditioning or the discharge hose. The blue fluid ended up being windshield wiper fluid. I brought the car in to another mechanic that my family has been using for over a decade just to let them fully inspect the vehicle and to confirm my findings. They found the same thing I did. There was absolutely no problem with the air-conditioning system... No sign of leaks and functioning as it should. And the mystery blue fluid was Indeed wiper fluid. The failed wiper fluid pump was to blame and other than that, there were no other leaks. So I have to ask myself how can an oil change place that supposedly employees "automotive" mechanics mistake blue windshield wiper fluid for an AC leak? Air conditioner refrigerant is clear and coolant in this car is orange! And where is this mysterious leak in the air conditioner discharge hose anyway? I ask myself these questions and there's really only one answer. They attempted to scam us on an unnecessary repair, and I caught them in the act. And if by a slim chance it wasn't a scam and the employees really are that ignorant, that's almost worse. Not only will I not be going back here again for a repair, but I will no longer go here for oil changes and will not recommend their service to anybody. So, if you don't like throwing your money away, cross Kwik Car at 1851 N Jupiter Rd, Richardson, TX 75081 off your list.

Wrong diagnosis and problem was never fixed! Don't go here! I went to another shop and they got it…read moreright the first time. Also, don't even think about getting a refund because supposedly it's never their fault. Bad integrity and business especially when the owner talks about being a preacher of Christ. The Hispanic young sales guy in McKinney is nice though. By the way, I'm a multiple shop owner and have an idea of what a shop suppose to run like.

I was sent to this shop from Discount Tire (who no longer sends their customers here, by the way)…read moreto get a wheel stud replaced. I was a little put-off when I pulled up because this place looks more like a gas station that morphed into a junkyard rather than a mechanic shop, but I figured it's ok to use them for just a wheel stud replacement, what could go wrong? Well, not long after having the service done I noticed a strange sound coming from the front of the car. So I took it into the dealership and it turns out, the tech at Discount Auto Care completely forgot to replace 2 of the bolts they removed from the brake caliper, causing the noise. Pure negligence. A simple wheel stud replacement turned into a $300 trip to the dealership. I returned to the shop and talked to the manager, who admitted that the tech that serviced my vehicle no longer works there, but offered only an oil change as restitution, which I declined. If the techs you hire can't even remember to put a bolt back in, then I wouldn't let them touch the engine with a 10-foot-pole.