Had tires rotatated on July 10, 2018 by Plano, IL Walmart (work order #485700 53968). I requested that they apply anti-sieze lubricant to rear rims. When I got the car home I tried to get a rear wheel off to check their work. I couldn't believe how tight the lug nuts were. They are supposed to be torqued to 76 Ft-lbs. I got out my 1/2" drive torque wrench just to see what they were torqued at. My wrench goes up to 150 Ft-lbs. Every lug nut on the whole car was over 150 Ft-lbs. The mechanic obviously tightened the nuts with an impact wrench and not a torque wrench. This is how expensive rotors can be permanently damaged. When I got the wheels off with much difficulty, I found that anti-sieze compound was never applied. Also the tire pressure was not set to Toyota's specifications as posted on driver's door frame. Two of the four valve stem caps were so loose, they probably would be lost on the road within days. I tried to contact the store manager by phone, but after holding for 45 mins I finally gave up. This isn't my first fiasco with this service center. Therefore, I will never buy tires from Walmart again and try to shop elsewhere for general merchandise, groceries and prescriptions even if I have to pay more. read more