Had a part go bad that was under warranty. Some guy named John told me cause I ordered it online he…read morehad to refund and I had to buy again. That's no problem but I didn't have that card anymore so would need to change that. He claims he couldn't help me. I started to question what was going on and got hung up on 2 times and guy had a attitude the whole time. I am done doing any kind of business with this company ordering online from now on from reputable companies.

I want to give recognition to Jeffrey and Jenna for making my experience amazing. I was in a very…read morescary situation and they not only took the time to calm me down but also helped me decide what I should do. They allowed my car to stay for the weekend since my car was not going to be drivable without new car parts and even allowed us to fix it in their parking lot. What they did for me that day/weekend truly meant a lot to me and I wish them well. I sincerely appreciate them and hope they get the recognition they deserve (and a raise!!!!) Thank you both again.

Always have what I need and great counter help. My go to business for my automotive needs.read more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

At this time there is only 1 review other than mine and I have had the complete opposite…read moreexperience. I had called in advance in regards to a seat to purchase and bought it. I spoke to Alyssa and she was very kind and helpful throughout the entire process. It turned out to be the wrong seat and she took care of it quickly and without a hassle. The small things like this especially dealing with junkyards makes it worthwhile to return and make business with them. Thank you once again Alyssa!

From the owner: The selling of new and used or recycled partsread more

I have been a long time Autozone customer. I purchased an expensive Duralast Gold battery thinking…read moreit would last. The first battery completely died about a year after I bought it. The one that it was swapped out with ended up having an internal short, and draining itself outside of the car quickly. I was advised that since my warranty from the first garbage battery was now up by two months, I would need to buy a brand new one. I will no longer be going to this, or any Autozone for any products.

I had already tested my car battery with a multimeter so I knew it was a bad battery. So, I took it…read moreto AutoZone, thinking that this was the place my wife had originally purchased it from. Since they didn't have a car battery purchase on record, Kyle offered to test it for me. He simply connected it to his battery tester and it came back with a "Bad Battery," error message. He could have simply said, we can sell you one for around $100 bucks and he would have made a quick sale. Instead he said, "This is an Advanced Auto Parts car battery and it may be under warranty. See the date of 04/2016 on the sticker?" I would suggest you checking with them 1st to see if it still under warranty. If not, feel free to come back to us if you would like." That type of honesty is rare in a world where businesses are fighting for every penny of profit and pushing their employees to lie in order to make a quick buck. Since, in the past, I've gone over with my wife to Advanced Auto Parts, I know the level of customer service they provide. It's excellent! The older black gentlemen knows us by name and it's a pleasure to go in there and be treated like an individual that matters. I just feel horrible that I don't remember his name! I hope he is as forgiving as he is nice! Anyhow, if it weren't for this level of honesty, I would have purchased a brand new battery when the bad battery was still under warranty. On the other hand, the lady at Advanced Auto Parts wanted to sell me a new alternator because she "felt," it was the alternator and not the battery. When I told her that the alternator was fine and that it was the battery, she wasn't pleased. So she took her fancy brand new system tester and within a minute said, "It's not the battery! I still feel is the alternator!" When I confronted her with the information that Kyle had provided me, she said, "They told you that the battery was bad because they wanted to sell you a new battery!" So I said, "Actually, it was Kyle from Autozone who suggested for me to come here to check if the battery was under warranty. He could have simply said, "Yeap it's both, the battery and the alternator and I would have believed him. Now, I come to you and you are suggesting that they wanted to scam me when you are telling me is not the battery, but the alternator?" At this point, she stopped saying anything and ended up replacing the car battery. The battery still had 5 more months of warranty." Needless to say, Kyle's honesty has made me an Autozone loyal customer for life! I will avoid Advanced Auto Parts At all costs! Thank you!

This is a new store in Deltona. I entered looking for a replacement part for my vehicle and was…read moretreated well. Unfortunately the prices seemed higher than other auto parts in the area. I didn't purchase anything and went to another business. I will probably return in the future and give them another try, but for now they aren't my first choice.

Everyone in here is always super helpful. They truly listen in order to give you all available…read moreoptions instead of just saying here, you need this one.

They're pretty good for used parts and repairs. We've been using them for what seems like forever;…read morethe Clayton boys aren't exactly boys anymore. lol Dad even shopped here often enough to become familiar with them. They're definitely one of my go-to spots when I'm searching for parts. Whenever they don't have what I'm looking for, they've always been pretty good with pointers; which is on a level of customer service you don't see with other salvage yards. I usually just stop in to say hi when I'm looking for whatever or see if they've got what I need by searching them online. I've bought so many parts from them over the years I can't remember but this last time in was a convertible top for an 03 Mustang GT. Once pulled a set of leather seats for a 74 Mark IV; that was a fun project! They've done some good work for me too. Solved a tricky A/C bug I was having with old Mercedes 190E years ago. Swapped out some Town Car airbags for coil springs. Good stuff. Always honest and fair which is something you don't always see in this business.

So called earlier today to set up and to get a car junked. Awesome experience. Talked to a girl…read morenamed Natalie. Helped me with everything and was very nice. Had to call back a few hours later to get a few ducks in a row on my end. When I called back Natalie was gone and some rude guy with a huge chip on his shoulder, would not let me speak or even ask a question. And when I kept waiting for him to finish speaking to tell him I had a couple questions that would help me to answer his, he literally spoke over me LOUDER TO SAY " Am I coming at 4 o'clock are you gonna answer the question or not?" I'm in customer service and have been 15 years. I don't even know how they have this person representing or answering anything. They should stick with professionals like Natalie answering calls and keep this very upset with life human being off the phones. So sorry to say that I can't even say how the actual business went. Cause they couldn't manage a simple phone conversation. Good luck if your in that area though. Would love to think however based off a recommendation that not all interactions there are like this, also based off the interaction I had earlier with Natalie. But no one should be spoken to like that from a business. And would love to provide a name of this perturbed individual but of course, couldn't get a word out to ask a name. And he didn't say his when answering like the other people did. But whoever's answering phones at 3pm Thursdays be switched lol

I've been going to Mike and his team at SNS since coming to Orange City a couple years ago. They…read moreare good honest mechanics who do quality work. I have never been overcharged or oversold on anything, and have never had an issue with their work as opposed to chain stores. They will honestly tell you if an issue needs a repair or not, and will not sell you any work you don't need. Even when they are busy (as honest shops are) I have always gotten my car back by the promised time or sooner. This is a team you can trust with your car and your money, and will continue to be the only place I trust to bring my car for repair.

I have finally found an auto repair shop that I can trust! They replaced the ABS module in my 2012…read moreChevy Equinox and did an oil change and tire rotation for a price that was VERY reasonable. Mike and his crew are skilled, knowledgeable and friendly. They did such a good job for me that my friend took his Mercedes to them to fix the A/C, and even though he does some car repairs himself, he was very impressed with what they did and the price. I HIGHLY recommend them.

Love the crew at this store! Professional, courteous and…read morequick! Keep being awesome! My Mazda MPV was acting a bit quirky, and not being at all mechanically inclined, I stopped here, so Issac could check it out. My 6 year old battery finally gave up the ghost. Even with the rain, Issac had it fixed in no time.

Had an issue with my battery and went to advanced auto on Monday, turns out I didn't need a battery…read moreand brought it back the next day, had the receipt and it had not been installed in my car. Thought it would be an easy return, turns out Robert, the manager had a different plan, according to him it is a "state law" that says once a battery leaves the store it cannot be returned, two days later and many calls to the corporate office, I was able to talk to the district manager, Greg and he helped immensely. I was able to return the battery and Nester, the manager on duty was very apologetic for Roberts behavior and he gave me a gift card for my trouble.