On a Monday... early in the morning, I was rushing out of the house with my four kids and headed to…read morethe bus stop. As I was driving and I noticed a slight lean in the car. Nothing felt too off, but I definitely could notice the lean. Then I get a notification that the tire pressure is off. I thought nothing much but feared that I could need air at most. After dropping the kids off and getting back home, I got out of the car and was saddened to see a huge screw or nail in my tire. This was my first flat ever and I had no clue on the process. I called AAA and after getting my spare on... I needed my tire repaired. I called many shops and was sent to a call center or on hold for 10min. I hung up and dialed Tire choice. Chris answered and was very kind. He told me he would do his best to fix it and to bring it down. I pulled in front of the garage and sat for a bit then I got out and asked if I needed to go inside or wait until somone greeted me. I didn't know what to do and wasn't greeted upon arriving so I took one star for that. I expected someone to come to the car and direct me on what to do or ask how they could help. I know the drill for next time. After asking what to do and going inside the lady at the desk (Paloma) was kind and adorable. She was personable and patient with me while I found my key that I never pull out of my purse. Overall: The location is clean and well kept. The Staff were kind and informative. They didn't miss a beat on updating me. There is a tv in the sitting area but I conversed with the most lovely customer. There were 2 people ahead of me but I was kept in the loop the whole time. The best part of the interaction was that they fixed my flat for no charge. I was able to go about my day and take a bummer of a situation and just make the most of it. Thank you all

Pulled up to get my tire fixed no body greeted me or said nothing to me so I walked out and left…read more. customer service here is terrible.. I will take my money elsewhere

Great service from Dom!…read more I stopped by to get my tire pressure checked, and they were pretty busy. Dom let me know there would be a little wait and that he'd be with me shortly, which I really appreciated. When he came back, he was super attentive and didn't rush through anything. I had a concern about one of my tires, and he made sure to double-check it for me. He also told me about a tire protection plan that I didn't even know was available to me. I really appreciated him looking out for me and also thinking about ways to earn more business for the company. Definitely give Dom some kudos--he's doing a great job and provides really good customer service!

First Impression: affordable prices compared to their competition and reliable service…read more Location: located across the street from in n out. Big parking lot with a lot of spots. Experience: overall my experience as positive. I came to get new tires on my truck and they gave me really competitive pricing and able to do the install same day. My issue is when i received the call that my car was done - they scratched the rims on my truck during the install. After going over it with the manager - they offered me a discount for a future purchase and service which i obliged to. Note: you can go to dutch brothers or in n out to get a snack while you wait for service.

Best place in town for car services. Ventoure, was great on taking care of my truck brake issues.read more

I called ahead today to see if they could fit me into their schedule. The woman on the phone was…read morevery nice, gave me a quote, confirmed they had the tires I needed in stock, and scheduled me for an appointment one hour before closing. When I arrived, there was no greeting, which I was fine with. The man at the desk appeared busy, so I waited briefly and then explained that I was there for my scheduled appointment to purchase and install two tires. His immediate response was, "Whoa, whoa, whoa, I don't know what you're talking about." I explained again, and he appeared visibly annoyed before asking whether I had even been told if the tires were in stock. I explained that I had called ahead, received a quote, and was specifically scheduled for that time. He then pointed out, "Well, we close in an hour." I understand that businesses have closing times, but I didn't choose the appointment timethey scheduled it.** If an appointment one hour before closing is inconvenient, the customer shouldn't be made to feel like they're a problem for showing up at the time the business gave them. The woman I spoke with on the phone was pleasant and helpful, so unfortunately the poor experience at the counter was even more disappointing. I don't expect special treatment--just basic professionalism and courtesy. I can confirm this will be the last time I spend money here.

So, my daughter is testing for her driver's license today and I noticed my windshield wipers…read moreweren't in good shape Not wanting to chance a reschedule I popped in to get new ones The kid helping me was Jacob K and he was outstanding Not only did he sell me the best windshield wipers on the market for my particular car but he installed them Not was I was expecting It's customer service like this that will bring me back again and again and again.

I've always had good service at this AutoZone. The staff are always helpful and informative. Today…read moreI dealt with Johnathan and he was great to deal with, he was informative and helpful, knowledgeable and courteous. It was a pleasure to deal with him and I felt he deserved a shoutout because the people in front of me were extremely rude and he handled it like a professional. He maintained his composure and handled my situation right after like a champ. Thank you Johnathan, you're awesome brotha!

Giovanni was kind and pumped air in my tires. I have never had any other service done to my vehicle…read moreat this establishment. My overall opinion, the staff was kind. That's what really matters

This is only for today…read more. I called for an appt for a tire rotation and he set me up @ 1pm yesterday, i came @ exactly 12:45pm, the receptionist let me wait for 30 min. And told me the tech wont be back from lunch @ 2pm... so i had to reschedule on monday, why did they booked me when everyone is gone??? what a waste of time.

Erik johnny and rafael gave great customer service and helped me with everything my truck neede,…read morerecommend to come to this location to get your vehicle serviced

Certified professionals that were extremely helpful and kind. I had a great service experience with…read moreFatima

I found this place through Google and I went by the reviews. The reviews don't lie!!…read more Excellent Service!!!! The manager Alex was very detailed with the service my car needed. The prices are excellent. We found our new place to go for any of our car repairs and tires. The honesty of this business goes along way. I would recommend this place to all my family and friends.

Jacob came right to the rescue the best service for tires in…read moreMoreno Valley!! Thank you so much again and I will be coming back when I have any more issues.

Today was a long day? San Bernardino service rep lied about not being able to honor a warranty on a…read moretire (I purchased 4 and 1 has a slow). He directed me to the dealership I purchased the tire from. He said they could only honor the warranty? Arrived at Moreno Valley Moss and the assistant Service manager Erica Schilling resolve all of the issues. She made the experience a positive verses negative! She is very PROFESSIONAL and amazing at resolving the issues. If you visit Moreno Moss Bros. be sure to ask for Erica Schilling :))) Also very clean and professional environment No Water and refreshments 4/5

Last weekend I scheduled maintenance for my Honda vehicle. I got there at 8:45am for my 9am…read moreappointment and my car was ready for me by 9:45am. I got an oil change and tramission fluid change for roughly $230. I was highly surprised that my car was finished with service in under an hour when I have waited longer for just an oil change. I was nervous that they also said I didn't need new filter for the transmission oil change. So far my car appears to be in proper working repair. There is still other worked needed for my vehicle and I am considering getting it all done with this location.