My family and I have trusted Discount Tire for over 22 years, and we followed that trust to American Tire in Moreno Valley because of the manager, Carl. Carl is professional, honest, and someone we have trusted for many years. Knowing he is now at this location gives us complete confidence. The service at American Tire is excellent. The staff is friendly, knowledgeable, and truly cares about customer safety. I really appreciate the tire certificate program, which offers repair, refund, and replacement--it gives great peace of mind. This location also offers free tire checks and express alignment (for an additional fee), which is very convenient. We trust American Tire in the Los Angeles area and Discount Tire in the San Diego area. These are the only places my family and I trust for our vehicles. Thank you for always keeping my family and me safe on the road. Highly recommend! read more

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First Impression: affordable prices compared to their competition and reliable service. Location: located across the street from in n out. Big parking lot with a lot of spots. Experience: overall my experience as positive. I came to get new tires on my truck and they gave me really competitive pricing and able to do the install same day. My issue is when i received the call that my car was done - they scratched the rims on my truck during the install. After going over it with the manager - they offered me a discount for a future purchase and service which i obliged to. Note: you can go to dutch brothers or in n out to get a snack while you wait for service. read more

Their service is exceptional! I've bought tires there, had my flats fixed and wheels aligned. Everyone is professional and courteous. The prices are good and you're encouraged to buy what is suitable to your pocket book. Great value! read more

Worst America's tire I been to!!! Went in Friday to get to rear tires first they told me it'll take one hour to change them and alignment it took them over 3 hours I took it at 2:30 pm wasn't ready till 5:55 pm. To make things worst my steering wheel is not even straight they make it worst and my I keep getting low tire air pressure.... read more

America's Tire - Steering wheel not straight and low tire pressure!!! - Tires Near Me - Moreno Valley, California

America's Tire always takes care of me. From nail repair or tire valve replacement. To new tires, I keep coming back. I won't go anywhere else, they give me peace of mind & im well looked after to keep me safely driving on the road read more

Oh, I forgot to tell y'all....I had a good experience here. Went for a tire pressure check and was not pressured to buy wiper blades or purchase unnecessary tires. When I pulled up, I did have a long wait before even being acknowledged. I was just about to pull out my phone and write a review, but the associate was apologetic, friendly and didn't try to pressure me into anything....so I bypassed my attempt to write a bad review and exchanged it with this good review :-) read more

I came into America's Tire to have my tires checked and replaced , and the visit started off rocky. I had to wait quite a while before getting helped--there were three employees up front, all on the phone, and no one available to assist customers in person right away. Once I was finally helped, the guy who assisted me was great--super friendly and professional. He checked my tires and took care of everything. At the end, they gave me my key and the tire lock release, and the process seemed smooth. But here's the kicker: about three days later, I got a flat tire. Turns out it was leaking from the valve stem. Super frustrating, especially right after I got new tires. Overall, I appreciated the in-person service once it got going, but between the long wait and the fact that I ended up with a flat from something that should've been caught or avoided, I can't give more than 2 stars. read more

By far the best customer service I have ever received from a car related shop. As a female, I am always worried about getting taken advantage of/scammed but this shop is honest and trustworthy. I live in Riverside but I'll drive to this shop because they take care of their customers. Don't go to the one on Merrill, they are rude and don't care about their customers.. I had an awful experience at that location. Go to Hemlock Morv it's worth the drive!!! Ask for Brody, he is so helpful and he will get you the best price possible for your tires. Thank you again for all of your help Brody, I will always go to your store. read more

Oh wow! Every locating I've been to has awesome customer service. I was having a bad day, waled out to find my tire completely flat, called AAA and found out my spare was bad I fku.d thisocation a out 2 miles from where I was stranded so I got my spare and made my way to America's tire. Service requested was met. Quality is always on point. Value is peace of mind, you can't buy that and if you can then do it! I recommend America's Tire, any tire issue you can go.to any location and from my experience they are all great. Thisocation was really busy, all the lucky roads in our city. Also did you know they buy back tires if still decent , you can put towards your new tires, great right! Don't forget to get the warranty, worth every penny. read more

America's Tire - First time at this location - Tires Near Me - Moreno Valley, California

Assistant manager Jasmine Lopez HELPED us in a professional and personable manner, giving us a deal on four new beautiful tires. Management should promote her quickly John R/John M.Fleming read more

They no longer have an Appointment Line! So you waiting in a long line...past your appointment time.. and still waiting for service! I gave up and left! That's why I always bought tires from them because of their great service. NO More...sad So now it's just another one of many tire shops in town.. will try another one when needed! read more

Made appointment still waiting check in was 9:57 appointment was 10:15 and now its 11:30 still waiting. They taking paying customers first what a joke not a happy American tire customer. Parkin lot was full very hard to park here. Will not be returnin read more

America's Tire - Tires Near Me - Moreno Valley, California

They tried to sell me tires I didn't even need. Just because I was a woman. What they didn't know is I work in fleet services.

My husband called for a quote on tires. We were undecided if to purchase with America's tires, but after looking at our options, we decided to buy elsewhere. Americas tires placed the order for the tires, without a signature or payment confirmation. My husband replied to their email informing them that we were not going through with the purchase after all, but a few hours later we received a call informing us that the tires had arrived at their location. We were surprised that they went through with the order, since we did not finalize a quote with them. And due to cancellation, we had to pay a restocking fee. We ended up proceeding with the payment just because we weren't sure if we replied to the correct email and to avoid any future problems regarding this matter. read more

I placed an order and booked my appointment for 4 new tires online and the next day my tires were already available! Service was great and team is always friendly. Everything went smoothly, I'm very happy with my new tires. read more

America's Tire - Tire looks brand new and glossed :) - Tires Near Me - Moreno Valley, California

Good people, good service, good prices, thank you for helping me with what i needed and also informing me of some other major issues that they also helped me with, really helpful manager 10/10. read more

I called in and order tires last week, they informed me it's here so, I came to get it installed, I finished checking in and paid @ 3:51, their progress tracker said it should be done @ 5:02 the picture of the progress tracker was taken @ 5:06 and my car is still where I left it hasn't moved, it takes 20 minutes to install tires, I understand they are busy, that is not the issue they are very inefficient, not telling them how to run a business but based on my observation there's always 2-3 bays empty at any given time, there are 2-3 employees who seem to be watching others work, They should not tell their costumers that it will be done at a certain time if they plan to start way after the projected time to be done. I understand they are busy conning people trying to sell tires before it's needed " it' s close enough to when you need to " and kept pushing the costumer to buy a tire when she came I. For a flat. Kept on pointing to the chart 5/32 thread dept. I'm here paid the tires no sales pitch needed just put the tires in I guess it's a common practice here to sell tires to people before they need it I took a screenshot @ 5:06 and it has not started yet Past experience from them they do not honor warranty read more

America's Tire - It's Progress tracker - Tires Near Me - Moreno Valley, California

I am not certain what is going on with this company, or if it is just the Moreno Valley locations, but my experience with them has been just abysmal. Had a nail in my tire and drove to this location to get my tire patched. Walked into the store which was almost empty. One lady in line waiting before. We waited for almost 5 minuets to be spoken two, while one lady was answering questions on the phone for a customer, one guy was on the far side computer just typing and clicking, no joke for 5 minuets. And 1 or two other guys walking in and out saying nothing to people. Finally the woman in front of me gets assistance, and maybe another 3 minuets later I get helped. I tell them I have a nail in my tire and I just need it to be looked at and patched. And I also asked to have my tires balanced and rotated after they are able to patch the tires. Mind you I have road hazard insurance from the company and have since 2016 for every car I've purchased. We go outside and he looks at my tire with the nail in it and he tells me that my tire is unrepairable. He said the shape of my side wall looks like it is too damaged so I need to replace my tire. He also goes on to tell me all my tires look like they are low on tread and need to be replaced anyways. Just one week again I had my tires inflated and reviewed by another americas tire shop and they told me my tires where still in the green at 7 or 8 depth. I told him that's weird I just had them looked at and my review should be in your computer about my tires. He tells me that's not what he saw right now and that I should just replace all my tires now what do I want to do. I told him I have road hazard and my tire is covered so I just want to replace the one at this time. He said are you sure they all need replacing. I said no thank you just the one and I'll get my balance and rotation. He says nothing types some things into the computer. Asks me for my keys bags them and walks away. I stand there for a bit and he walks back and forth as I wait to figure out what is going on. Maybe a minute or two later he tells me I'm all set I can sit down, even though we just discussed getting a new tire and needing to renew my certificate, but I sit down any ways. Look at my slip and I was checked in by 12:57ish and it says I should be completed by 1:41pm. I sit there and see cars come in after me and get serviced until my car gets pulled in at 2pm. Later my car is pulled up and ready at 2:30, they say they patched the tire and put it back on. I ask did they balance and rotate the tires as well, because I was informed they wouldn't be able to fix the tire. He said no just patched it and put it back on. I will say store was clean and in order, but that is the only thing going for them at this time. read more

jasmin is always so sweet! 2nd time here & i'll come back for her great customer service read more

I went in a little over an hour before they were going to close on a Monday with a huge bolt in my jeep's front tire. They were so helpful and professional. They changed out the flat tire for the spare for no charge and walked me through which tire to order for the replacement. I came back the following week to get the new tire put on and switch out the spare and it was only $38. The wait was under an hour and I didn't need an appointment. I would highly recommend this business and will be back when I need a tire replaced. read more

Best service! Very quick and professional! I will return in the future for all my tire needs!

Sooo I was in line waiting to get my car serviced... and then I saw a car pull up.. the person walked to the work area... came in with the associate and was helped before me .. Unacceptable read more

Always clean, employees are great Im assuming well managed by the manager ! They are helpful, informative and knowledgeable! read more

Jason & George provided outstanding professional customer service. They made me feel like a valued customer. I highly recommend them!

Went in for a free flat repair and was told that my tires were probably too old to patch and that patching could damage the tire and require a completely new tire (and matching set for safety). "Great!", I thought, sure that they were going to rip my tire to shreds, forcing me to buy a new set. To my surprise, the tach game back with a big grin to let me know that he was able to patch it with no issues. I came back a week later and bought 4 new tires from him. read more

No cars in the work bays, waiting 25 minutes for an air check. NOBODY comes out to say we see you? Drove away and will NOT return.

Ordered online tires and made an appointment. Got to my appointment told me they don't have them on stock even tho the website said it did and didn't bother to notify me to reschedule or give an update on the tires bad customer service read more

Amazing and friendly service. They got me in quick and fixed my tire immediately. Thank you for speedy quick knowledgeable services!

Vincent and Brody are so professional and knowledgeable. This a great store! They always are patient. They all know what the heck they're doing. Highly recommend read more

Tire pro let me know How my tires were yes thank you have a good day Fast and safe outcome. Thank you. read more

Did not honor there warranty and come up with catches. Such as well unfortunately our warranty doesn't cover this and blah blah blah on there tires. they also claimed I had secondary rubber and instead go to bear alignment and get thousands of dollars of repairs done so my tire doesn't keep failing even tho there tires are just terrible. I spent money on 1 tire and then they recommended the other side to get replaced even though it would be a waste of money since they do not honor there warranty and give you terrible tires and recommend you go to expensive places to spend thousands of dollars. Save yourself the headache and go somewhere else. Also it takes hours just to get your car tires changed so if you have the time go ahead but if you need convenience and quick and speedy service I recommend you go somewhere else. They will claim to make a appointment for faster wait times but honesty in my years of driving I been to other tire shops with a less than 30 min wait compared to 2-3 hours for this place. Maybe people come here for the long wait time and sit like robots assuming there service warranty's are great but I didn't have a good experience. So to recap my review. Warranty's they do not honor and come up with random catches so they do not honor it. Recommendations to other shops to claim you have something wrong with your car so u can spend thousands of dollars when there is nothing wrong with your car. Terrible tires that don't even last and recommendations to spend more money on tires that do not last. Long wait times that is extremely excessive and if you guys think this is normal I recommend you try any other tire shop you will be mind blown. Last thing. This tire shop is like Disney land for tires. Meaning long wait times for tires so enjoy spending the rest of your day here. Your time is valuable people. Spend your money elsewhere. read more

Amazing customer service Jazmin was really happy to help and patient the wait time was also really short there workers mean business

Every time I come here I feel like I'm in good hands. This is my first time at this location but each one I've been to has been superb. A great bonus is that they put in air for free and I never feel like I have to wait long. The staff is always friendly and accommodating. I never feel like I'm being ripped off. It's definitely worth it to get the tires insured and it's helped me out a great deal. One year I kept getting flats because of potholes and each tire eventually needed to be replaced. It was definitely pricey for a new tire, but after insuring them one by one, anytime I needed a new tire I only had to pay to reinsure the new one. This saved me A LOT of money in the long run. So anytime I have a flat I know where to go and not have to pay to have it replaced. My tires are run flats so luckily I always have a chance to make it to the nearest location. I love this place and it's my go to tire repair shop. America's Tire offers quick and reliable service every time! read more

America's Tire - So true - Tires Near Me - Moreno Valley, California

Came here to get a flat repair and got help by the friendly staff name Jasmin. She was really professional and got me in and out when I was late to work read more

Terrible! Been here an hour and my car is still parked in a parking spot. Never again will I come fix a simple nail in the tire fix, here.

They are all a scam. Told me they couldn't fix my tire to set me up for a upsale. They didn't event take the tire off my vehicle. SMH why scam your customers for new tires ‍ read more

Bought the tires online and made an appointment to have them installed. Took less than 30 min I was in and out. Kept me updated while I waited. Very professional would highly recommended. read more

Price quoted over the phone does not include Installation and Several Fees. $206 turned into $300 Also the wait time is very very long. 1:45 to 2 hours. Dozens of vehicle will come in and cut in the line to have their Air Checked... read more

America's Tire - Waiting - Tires Near Me - Moreno Valley, California

The worst customer Service Manager or Employees Brody and Andy Was the worst First I went to put air on my tires then I had to come back Twice because the guy put one tire different of the others not enough and the sensor still was on Then I came back for a replacement one tire that I bought one year and half ago and it already was bad with bubble by ring I was waiting for 45 minutes and no one could help to replace the one tire then I had Dr appointment and I did ask for the service a little more faster they only argue with me instead of help with better attitude . I requested my money back and left I won't come to this store never again. I came to another American Tire and they said the tires that they put on my car on 11/22 was the wrong ones. I couldn't believe how this people confused we trust our life with the tires at this company. Someone for Corporate need to know how this store messed up. read more

I visited to have the tire pressure checked on my vehicle. Tyre and his team provided excellent assistance and communicated clearly throughout the process. He also offered helpful suggestions to prevent potential issues in the future. Overall, I experienced outstanding customer service and highly recommend this location for those seeking quality care. read more