They had the part I needed at a great price!…read more I needed an airbag and I was referred to Rite Away by my local repair shop. It was my first time at an "auto salvage" place...or what used to be called a "junk yard". They had my part and the price was fantastic! What's more, it was already on a shelf so I didn't need to wait. We also went on a hike out back and I found some body parts that I need. So I'll be back to pick them up. These people are super organized. On top of that, they're very friendly. I'm impressed. Frosting on the cake...they have a resident shop dog. Thumbs up! -Daddy Maxx Retro

Back window on our ford was broken and I called around and Rite Away had it in stock. They were…read moregoing to be closed but waited around for me...thanks to cell phones. I knew I was going to be cutting it close. No complaints at all.

Great people and very helpful! Dustin Parker was our salesmen and he was very patient and answered…read moreall our questions. We bought a 2026 CF Moto ATV and they even took the time to wish us a happy anniversary as well as uncrating and building the ATV so we could take it home today!

I purchaed a Honda ATV from Moon Sports in 2012 and lost one of my ignitions keys. I called them to…read moresee if they had a key. They said yes after checking my previous order by using my telephone number. They did tell me they do not cut any keys. I said ok but the blank key they gave me was incorrect. When I returned the wrong key, which was cut to my spare, they told me it was my responsiblity to bring a working spare so they could match as there were four different types a keys fo my ATV.

Ordered parts 2 different times and both times I was never notified that the parts were in. When I…read morecalled to find out if they were in they couldn't find where I had ordered them. They finally found the parts back on the shelf. Second time I was told again that they would call when they came in, but never did. They made me feel like it was an inconvenience for them to find the parts. Will never go back.

Traveling back to Iowa and lost trailer lights. Searched out a Napa after trying to find the fuse…read morefor it for an hour. Jimmy, a young man behind the counter jumped up and came out to my truck found the bad fuse and had me back on the road in minutes! Great Job Jimmy! 5 **** treatment

I bought a $40,000 vehicle from Ryans, jeep dealership and they tell me at the end that there is…read moreonly one key, for me that is a deal breaker, super pissed.

forgot to shut access panel inside my car. It popped open and I had to go back again…read more 60s posters on the walls are nostalgic, but they preclude me from going back. especially with my family.

My salesman, Joel, was fantastic. I purchased my Entrada 2600DS motorhome from Open Roads in…read moreFebruary. I live in Green Bay and Monticello is over five hours away. Even though I had looked at the same motorhome at a dealership in Wisconsin, I was not in a position to buy at the time and did not inspect it closely. Prior to buying, I had many questions for Joel about its components and how everything worked. He went out to inspect it for me and even went out on some very cold days to take measurements and photos of the ceiling vents and other features. This was my first motorhome and I was nervous about making this big of purchase. Joel really helped me out. I would also like to give a shout out to Sarah who helped me with the paperwork and warranty information and Mike in their service department who did the walk through with me. As I started using my motorhome, he helped me figure out how to use the tankless water heater and answered many questions. He always returned my call if I left a message

We are so happy with our purchase and experience at Open Road RV in Monticello!…read more This is our first RV purchase and we weren't quite sure what to expect, but everyone at Open Road RV was super in helping us with the process from start to finish. Corrine answered my first phone call inquiring about the RV we were interested in. She gave us a great tour of it when we came in. Corrine and Kelli were great at answering questions too and we felt really comfortable because they are experienced RV owners as well and passionate about the great world of RV camping. Sarah was excellent at helping us with the financial work and making sure we got everything we asked for. She was always available to answer any questions and is very personable. Adam in service was great to work with and made sure any issues were fixed well to brand new standards. When the day came to pick up our RV, Steve was amazing at showing us how everything worked and explained things that were very easy to understand for a novice like me, as well as talking shop to a more experienced guy like my husband. He made it fun as well as informational from the start through making sure everything was hooked up perfectly before we left with our unit. It was such a great experience and everyone seemed to share in our excitement! We definitely recommend Open Road RV in Monticello for their professionalism, kindness, knowledge and the way they all seemed to genuinely care about our journey into the RV world!

I have been a customer of this company at a number of locations. I have always been treated well. I…read moream particularly impressed with the extra mile service I have received. Today, Jose, was no exception. He was so helpful replacing a blown turn indicator bulb. Friendly. Courteous. Just an all around excellent experience. Thanks, Jose!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

12/14/15: I was introduced to West Metro Buick GMC when I submitted a request for information on a…read morenew vehicle. They are a "no hassle, no negotiation" dealership that puts their best price forward, and does not pay their sales people commission on sales. Jared emailed me with the information I requested, and then told me to contact him if I wanted to test drive. He was not pushy and left me alone until I decided to make the 50 minute drive to Monticello because they gave me a super reasonable quote on the vehicle I was interested in. I emailed Jared on a Tuesday morning asking if I could come up that afternoon to look at the vehicle. I found out that this is normally his day off, yet he was waiting for me when I arrived at 2pm. He spent an hour with me, answering all my questions and test driving the vehicle. I left, and Jared went home - except I returned 15 minutes later to purchase. He gladly came beck to work to assist me. I then met with Paul, the finance manager. Paul was no nonsense, asked a few questions, and then came back 10 minutes later with the best option for me. Again, no pressure, no added side sales - he showed me options that made sense for me, answered my questions, and let me decide what I wanted. He explained everything I asked about in the paperwork without being condescending, and treated me like a knowledgable and respected customer. After my purchase, despite his dinner plans, Jared took all the time that was needed to fully explain all the features of my technologically advanced vehicle, and did not make me feel like I was being rushed so he could go home. I was out of the dealership within 3 hours of my first arrival, and was never pressured. The made me a fair deal, including a fair trade-in deal. Everyone at the dealership was friendly, and I could tell they were doing their best to make everyone at the dealership feel comfortable and taken care of. I have never had such a pleasant experience purchasing a car anywhere else. They left me loving their dealership, and totally satisfied. They now have a loyal customer in me. -------------- Update 1/16/16: I took my vehicle in to have accessories installed, and it was a great experience. They had a loaner vehicle waiting for me, which was a brand new, loaded GMC Sierra with only 500 miles on it ready to go with a full tank. They gave me an estimated completion time, and when I arrived at that time the vehicle was finished and the work was done in a quality manner. I did ask them to look at repairing a scratch, and they told me they would have to send it to an external shop for a quote as they do not do body work at the dealership - which is a negative for me, but not a big negative. I like one stop shopping.

I bought a truck from West Metro a couple of years ago. The truck itself has been fantastic, and…read morethe initial sales team was great to work with. However, the experience in the finance office completely ruined the relationship, and I feel like I had one pulled over on me. During the finance process, I felt heavily pressured into buying their extended warranties, specifically the "Wrap Coverage." They heavily sold it as ultimate peace-of-mind protection. It turns out it was anything but that. Here is what you need to look out for if you buy here: * Used Replacement Parts: When I actually needed to use the warranty, the provider they sold me tried to replace my truck's components with used parts. I had to pay out-of-pocket just to get actual new parts put back into my vehicle. * The Fine Print Trap: The "Wrap Coverage" was highly praised by finance, but they failed to disclose that seals and gaskets are completely dropped from coverage after a certain mileage milestone. I am currently sitting on $3,000 worth of necessary seal and gasket work with zero coverage. * Zero Accountability: When I reached out to West Metro, they washed their hands of the situation by telling me they "no longer sell that company's contracts." * Broken Promises & Ghosting: The finance manager dragged me along for a full month, claiming he was talking to the General Manager (GM) about getting my out-of-pocket parts costs reimbursed. I even supplied them with the invoice from my recent visit proving what I had to pay to put new parts in the truck. It has now been three weeks of absolute crickets and ghosting. I thought I was purchasing peace of mind, but I really just bought an expensive lesson in fine-print deception. The sales team can get you a great truck, but run away the second you get sent to the finance office. Don't buy their third-party protections.