I have been dealing with some rough setbacks in life for the past 7 months, losing both of my…read moreparents a few years back was the actual start to a downward spiral and leaving an mentally and physically abusive ex was the latest string that lead me to move 2600 miles to Texas. Initially things were going well and I was starting to get back on my feet, but then Walgreens sold to a private equity firm and I lost my job. I was also tricked into purchasing a car from YouDrive auto a few months prior because of being in a bind when I left Virginia on an Amtrak with a single backpack of my clothes. Needless to say after I lost my job, that set me back yet again to only having what is in my car because the storage locker I got after I moved out of my apartment was auctioned over a $50 surprise rental increase. Don't make any mistakes, I take full responsibility for my situation but I point this out because I want you all to understand the situation I am in, and the depth of care this Meineke showed me, right up to the owner of the location spending hours working on my car when the starter got fried. I literally have nowhere else to turn, finally receiving two job offers starting next week and being on the verge of finally starting to see some light at the end of this tunnel. Right now though DoorDash was my only income and even that got suspended because I had to cancel an order when my car wouldn't crank. Stranded in the parking Lott of a planet fitness for 3 days before deciding to come to this Meinekes, after being turned away from countless mechanics including other Meinekes because of my current financial situation. I had honestly lost faith in people, businesses, life, and even god himself. A few days ago my mind was going places it has never gone before into dark places I hope it never goes again towards ending things for myself and simply not having to deal with this struggle anymore. Days with no food, no ability to make an income, no ability to move to even attempt to make an income will do that to a person. I've been a paramedic in my past and I never understood how people get to the point of taking their own life but now I understand. I came to this meineke and told the my situation; they immediately started working on my car because I had a job interview I couldn't afford to miss. Everyone in this shop from the guy at the front desk, to the mechanics were all working on my car trying to rush to ensure I made it to my interview. They're the only reason I was able to get there and get hired into a job that will be better financially than the one I lost months ago. A few days later because of problems that already existed with the vehicle prior to this situation, and because of being in a rush to get back to making money to catch up from the downtime, the car once again left me stranded and I came back to the only place that showed any concern for my situation. That is when I met Alex, the owner. Him and his entire team looked over my car and he then spent hours upon hours himself trying to get the problem fixed. As a 38 year old, I can honestly say that in all my years I have never once seen a business care about an individual customer so immensely. I have never once seen a business owner on the ground working vigorously in the sweltering sun during a 108 degree heat advisory for hours. Staying well past an hour beyond their store closing in an attempt to get me back up and running. Everyone at this location all the way up to the literal owner genuinely cares about people and the situation they're in. They're beyond fair and honest to their customer's and the quality of work they put into their customers vehicles is next to none. Money cannot begin to repay these folks for the kindness, respect, concern, and humanity they have shown me. I owe these people and in large part the owner so much more than money can ever repay for not only working so tirelessly on my vehicle and only source of income until I start my new jobs next week. But for also showing me that people actually still care about other people and giving me a chance to continue to climb back from rock bottom when no one else would.

Went to this place last year because my car lost power on the freeway. They told me the catalytic…read moreconverter went out and they replaced it to the tune of THIRTY SEVEN HUNDRED dollars. That warranty ran out in March and today, I am having to get it replaced again!!!! Cheap parts.

Needed an oil change ASAP and they got me in. We're super nice, super friendly and appreciated them…read morestaying late. They were also super honest and showed us the part that was broken and did the best they could while working late for me.

I was just here this morning to get my tire patched. It's my local shop. Great service and good…read morepeople.

Easy check in and great atmosphere. Cool customer service. Polite and courtesy with a smile…read more Came in for the alignment with the 3 year warranty. Let's see how it goes. Very honest and great explanations. Definitely walks you through the process. They even provided a nice digital chart of the wheels. Thanks, Chris and Justin

Just a quick update: I took my car to another shop for a second opinion, and they informed me that…read moreboth TPMS sensors installed by Just Tires were installed incorrectly, which caused them to malfunction. This raises serious concerns about the quality of their workmanship and their willingness to take responsibility for their mistakes. Instead of standing behind their work and properly diagnosing the issue, they appear to be guessing at the problem and charging customers for it. That is unacceptable. Customers should not have to pay for misdiagnoses or return repeatedly to correct issues caused by improper installation. A business should take accountability for its work, not leave customers paying the price for its mistakes.

They are so kind and helpful! They always show me exactly where the problem is on my tire and…read moreexplain thoroughly

This is the worst company for tire service. I towed my flat tire Tesla and they promised so many…read morethings and made me change all 4 tires paying 1600 dollars . After 20 k miles on that tire when I got a flat tire again due to nail, they give all technical words and say warranty not covered . Funny thing they are blaming Tesla. No matter what happens these guys will finally say warranty will not be covered . It's clearly mentioned 40000 miles . Mine has 20000. It clearly stated flat tyre like nail. I saw that and the guy got some meter and testing some 2.1 sec or something which we don't even understand. Horrible. Costco is the best .

Quick & Friendly service. I would definitely recommend for an oil change…read more No issues at all.

Was made fun of / talked down to twice in 15 minute oil change by "techs" who looked barely over…read more20. One's name was Aydin. Didn't catch the other. The tech who carried out my actual oil change (older gentleman) was fantastic. He deserved all the raises & praises. As a woman, getting oil changes already sucks & this exchange turned me off to this place even more despite being a customer for over a year. Professionalism goes a long way, being a kind human goes even further. Won't be back.

Nice experience, no pressure, just the facts. Price was fair to a little high but worth it.read more

My took my car in to get the state inspection & oil changed. After the inspection was completed, my…read morehusband was informed that my brakes and transmission also needed to be serviced, so my husband asked how much and how long they would take because he didnt have a lot of time to wait. The manager told him that since they had already looked at the brake pads, and had them off, that it would be best to wait. Also, she informed him about the "estimated cost". So he waited TWO MORE HOURS for them to finish, gets the bill, and it's almost $1k, about $500 more than expected. We looked at the breakdown of costs, and they did WAY more than we thought even, and when I asked for the WRITTEN approval for all the initial services estimate before the extra services were rendered, the manager told me it was a VERBAL approval only. This is a legality matter that has been escalated to corporate already. And did he pay for everything? yes, because what was the other option he had? jump in the car and drive it out of the garage? leave and not pay? He has morals so obviously he paid it, because he won't steal. But what business accepts and (unrecorded) verbal approval instead of a written approval first?

Good review for a not so good reason lol. So please focus on the good part…read more Came in yesterday for oil & inspection ~ 30min if even that. Fast places make me nervous after another shop on Eldorado costed me $220 from repeatedly pulling off the hose/boot from filter instead of undoing the metal ring properly. Huge hole in one of the folds. Left yesterday & nearly died when I seen a small oil leak. Returned & they cleaned up the little overspill. Good to go. This morning- another leak on the way to practice & another leaving practice. Freaked out. Called back. Thankfully made it back to before closing today. It was one tiny washer ring thing that just needed to be put back on flush. Super thankful they're open extended hours. Super thankful they didn't give every excuse to blow me off & make it my own fault. Super thankful they were friendly each time & didn't complain or have a crappy attitude. It's kinda sad when that's now the norm that customers expect huh? The other woman I spoke to in the waiting area yesterday had nothing but great things to say as well. Great hours & great attitude. Willing to be open to making whatever right when it's needed. Very happy with them.

I'm not a fan of these quick in and out oil change places due to the lack of experience of the…read moremechanic. However, this shop is legit and I recommend the value and quality of service.

I've been taking my Jeep here for a couple of years now for oil changes and inspections and have…read morehad great service from the team. I recently brought the Jeep in for a diagnostic inspection from a "check engine" light and found them to be extremely helpful, very communicative every step along the way regarding what they found and what it would cost to fix it , and were reasonably priced. I highly recommend these guys!

Worst tire shop in Texas. I bought a used tire from them last year, and when I had a flat on a…read moredifferent tire yesterday, I found my little donut spare to have about 6 inches of rubber missing, 6 inches of steel belt exposed, and almost zero air. They had just thrown it back in my trunk and covered it back up. ZERO mention of that to me. When I called to complain yesterday, they basically told me that was not their problem. It was not their responsibility to show or tell me that I now had no spare. Apparently, their only responsibility is to take your money, get you back out of their shop, and wave goodbye. Trust me, it's not a full-hand wave.