Older dude with glasses, and kid with Cummins hat were Zero help. Asked if they had a sealant to prevent corrosion and they said "I dont know." Thanks I'll shop elsewhere. read more

Jon B was awesome! answered all of our questions, went the extra mile to make sure we didn't need anything else and welcomed us to come back if we need anything else! read more

Preston was very professional and courteous . It was a big relief too me when he was able to install my new car battery and he was also very timely. He's a great asset for this company read more

Fletcher was amazing and calm when we brought the headlight that we couldn't secure he just did it with such ease! Thanks to him we were able to have a working headlight again! Thank you Fletcher! You saved us! He seemed very knowledgeable and sweet! read more

Amazing service! Daniel R. helped us & we truly appreciate his patience & help yesterday. Ask for Daniel R!

Daniel did an excellent job in assisting me with a battery replacement and installation. I was able to show up, tell him my make and model and battery issue. He then tested the battery to confirm which one I needed replaced because apparently in my Jeep there are 2 different batteries. He confirmed which one needed to be replaced. Then grabbed the battery and did the installation in under 10 minutes. Super friendly, helpful and quick service. Definitely going back to this location again. read more

I walked in, was ignored by Brian on the isle that he was stocking, and eventually had to go to the counter to ask for help. He did help me find the bulb I needed for my car, but proceeded to scoff at me not knowing if I needed bulb grease or not. At no point in time did he ask if I needed help replacing the bulb or if I had any questions about how to do so. Thankfully there's YouTube and other Autozones in the area. read more

I needed a new battery for my car and the dealership that I usually take it to was closed so I stopped by hoping they'd have what I needed. Sure enough, they did. It took me a minute to figure out what battery I needed and I was a little put off by the fact that no one assisted me or asked if I needed help. Whatever the case, I figured it out and the gentleman who rang me up (I believe he was the manager or assistant manager) installed the fresh battery and got rid of the old one for me. Once I was assisted, the service was great and the guy went above and beyond to help, but having walked in with no greeting and no assistance initially was weird. read more

James Wooten at the 380 Auto Zone store in McKinney was so helpful today. He took the extra time to test the battery in my son's truck, clean and replace the terminals. It was so nice to have such a polite and knowledgeable manager help me. read more

First off, Derrick here is one of the most thorough and customer service focused professionals that I've ever encountered... and I'll come here again and again because of him. He took a lot of time making sure I was well taken care of and he didn't rush to get me out of there. Second, this location is always fantastic. They don't try to sell me what I don't need and they always have good advice. Love this place. read more

I was really impressed by the customer service here! I stopped in because I'd been pulled over for having a tail light out (when are they going to figure out a sensor for this?) and was told I could go to any AutoZone for help on this. This was NEWS to me, but I was pleasantly surprised to have the man at the counter not only look up the right light for my car, but then he went and got the items for me, checked me out, and THEN offered to go ahead and put the brakelight in for me! I was so flabbergasted by the level of service from a place I had always equated to just a store, but they are so much more. Serious kudos to the AutoZone company for allowing their employees to go above and beyond for their customers, I'll definitely be back! read more

The service here is always outstanding but a few weeks ago the manager and and another employee went above and beyond. When I backed out of a parking place I did not notice there was a median behind me and I backed over the curb. The grass was far below the height of the curb snd I could not pull out without damaging my car. I asked for help and two GENIUSES came out, carefully assessed the situation, found something inside to use as a ramp, and worked together to ease my car out without a spec of damage. I swear, they were like two brilliant first responders (although it was just a car - not a life) but their service and heroics made me a lifetime fan of this shop. Many, many thanks. read more

My car was acting funny all day and I had to get it jumped a few times. Took it here for a battery check and they were so fast and responsive! James the store manager changed my battery and taught me how to actually do it! He was great! Took the time to explain and help me so that I can understand how it works! I loved my experience here! What a great team read more

The guy at the counter greeted me as I walked in even though there were others customers (guys just hanging out and talking car stuff with them). He asked it I needed help finding anything and quickly looked up the part number of the headlight bulb for my car. He did not walk me to the aisle, but I totally appreciate this as it gave me ample time to look over the other options (not that there were any). I changed the bulb in the parking lot and borrowed some tools they had available. A different employee came out to "help". He was kinda goofy but was good natured. If I'm in the area and need car parts, I'd be happy to stop by this AZ again, read more

Robert was great help in finding wiper blade and headlights replacements for my van and then offering to install them for me as well. No wait and great service. Impressed with covid measures for safety as well. read more

I have been meaning to write a review about these guys for a while. I have been there for several different issues, and every time I have been impressed by not only the knowledgeable staff, but the fact that they always help you to get what you need into your car and set up properly. last winter, an employee helped me change my front light bulb that was out, it took him about 20 minutes to get the bulb loose because it was really stuck in there, but he just persevered and stayed to help me till it was done. Overall, good and patient staff. read more

They ordered the incorrect part twice. Will never go there again. How can you order the wrong lug nut when you have pictures in front of you and the lug nut needed in front of you? I found it myself online for less than what they were charging. read more

Always grumpy customer service when I come into this store. On their phones while checking me out and seem put off by me asking for help finding whatever it is I need. I'll be going to a competing retailer down the street from now on. read more

Great service! I accidentally got the wrong windshield wipers and threw away the receipt. They replaced them for me anyway and even put them on for me. I will definitely be back! read more