I was visiting family over the holidays in December and when I left for my trip back home my tire…read morelight was on. Considering I had a very far drive and I wasn't sure what was wrong with my tires, I stopped in Town Fair Tire. I had called ahead of time as I stopped in a different local tire place in Groton and they were closed. After waiting in line, I was told I needed an appointment and that they wouldn't be able to get a tire that day if I needed one. I was happy that I didn't need one and they checked all my tires and added air. Everyone was very professional and nice. I highly recommend this tire shop!

If I could do 0 stars I would. Originally I took my car in…read morefor a flat, which they said it was a leaking valve stem which was replaced. Fast forward to one week later, the tire is flat again after not being driven since we drove it home from the shop (was on vacation). Brought it back in to diagnose the flat again. This time, they say that there was a metal shard in the tire causing the flat and that 2 of the 5 studs were cross threaded. They were quick to blame Subaru's 'Soft Metal'. They then dismissed the flat tire issue and told me to not drive on it and get a tow for the issue they caused. I then had to bring it to another shop to get the studs replaced out of my own pocket. They draw you in with free flat repairs but the techs are lazy, corner cutting losers who don't care if they ruin your car to get your car out in time. ALSO, they estimated the second time at the shop to be around 20min to get it diagnosed, and we ended up sitting around for over an hour before they got us. AVOID AT ALL COSTS EDIT: The cost to fix their screw up came out to be $250

Got a flat and called to see if they had something to replace my tire. They helped advise me on how…read moreto get here and change my tire 15 minutes before closing. Rick was great. Really appreciate the help. I

Sebastian was very professional and courteous to set me up for a 4 tire replacement. The work was…read moredone very efficiently and without ant problems. The car handled perfectly after the tire change. Thank you Sebastian and Rick and the crew for their expertise, a job well done !

I needed tires and brakes, so I chose Hogan Tire--here's how it went:…read more I visited the Hogan Tire website, entered some basic information, and got a quick reply. I spoke with Leo on the phone and was pleasantly surprised by his friendliness, professionalism, and knowledge. I dropped off my car and not long after, received a call with a detailed plan of action and a quote--right in line with what I expected after speaking with Leo. When I came to pick up the car, the staff even stayed late to make sure my alignment was perfect. Great service all around. I even scheduled some future maintenance while I was there. They've definitely earned my business!

I brought my car in for a complimentary inspection and provided a list of things for the tech to…read morereview. Dropped it off on a Friday for a Saturday appointment. My car sat there until 1pm. No phone call, email or text. I come in and the guy at the desk said sorry we've been busy. They close at 2.... My car had a 10-15 minute look over. Said I had an exhaust leak, which I don't. Said I needed a cabin air filter.... Which was replaced two weeks earlier. How did you check the cabin and air filter if you had the car up on a lift? You said I needed new front brakes - they're at 5mm not 3mm. How can you measure the brakes if you didn't take the tires off??? They said I needed a laundry list and I walked out and said no thanks.

Most of the time I go the service is pretty good, usually takes around a half hour. However the…read morelast time I went, my oil filter was not properly tightened, and it was leaking oil all over my driveway. The thing was barely hanging on by a thread. Lesson learned to check after every change now.

got the job done, but not fully reliable or have your back when things hit the fan. Had a trusted…read morerepair shop look into why my alternator wasn't working, discovered a huge amount of engine oil all over it that caused my belt to break. valvoline said "they don't believe it" Even after submitted invoice from that repair shop. take that for whatever it is but as a EX employee and now ex customer I now fully see they do not have your back either way.

I have been having my cars inspected here for 16 years. My last car was held together by duct tape…read moreand hope, yet they still helped it pass. I have never had a bad experience or felt taken advantage of. Today, I arrived at 9:10am (Saturday) for my inspection and was gone by 9:25am. They still apologized (needlessly) for the "wait." I will always recommend this place.

Recently had some work done on my car. They did a great job and at a reasonable price and were very…read morepleasant to deal with. They were straight forward with no pressure tactics or scam attempts. Very very unusual to find an honest car repair shop!

Brought my 2019 Mini Cooper Countryman for an oil change on 7/18/25. The next morning, I found a…read morelarge oil puddle in my garage. Mini Service inspection revealed the technician installed the WRONG drain plug from a different vehicle with NO gasket, damaging my oil pan threads. Now requires complete oil pan replacement My vehicle never had leaks before this service. This negligence has cost me thousands in repairs, towing, and lost vehicle use. Avoid this location - their careless work can destroy your vehicle.

Absolute top-notch service from this place. Had to bring in my work van in two times and both times…read morewere quick and easy. Highly recommend. Jeremy is the man.

All was well until Anson screwed up on the work. He then took on a bad attitude and was rude. Told…read moreme i should've left it the way it was. NO!! It's a brand new tire and wouldn't hold air. He knew it was the 3rd time I was trying to get it fixed when i took it to him. Refused to put in a tube as i suggested and had to bring it back for a 4th time. In total it cost me $55.00 just for HIS 2 attempts at fixing it - more than it was to buy the 2 new snowblower tires! I refuse to give him anymore future business after the way he treated me. He was rude and put the blame on ME for his screw ups. Lost my valve cap I've had for 26 years too, and said it was never on there. Yes, it was. I just pumped up the tire and put it on before bringing it to him. Not at all impressed with him or his bad attitude.

They are friendly and upfront, and go out of their way to keep your repair costs down. I have a…read moredifficult car (Volkswagen) and I prefer to take it to them rather than a dealer. Totally trustworthy.

Very professional folks. It's a dealership with a small town shop feel. They go out of their way to…read moreget you back on the road. My truck let me down on the side of 2A at 3:45 pm. I got it working just enough to get to their shop. Service closes at 5, but they waited on me after they closed. They didn't have to do that. Great shop ran by great folk.

unprofessional, dishonest , zero integrity. had them do work on a vehicle told me one thing over…read morethe phone and did the exact opposite. Instead of doing the right thing so both party's were happy they screw me over to make an extra buck. worst dealership ever