Finding a good mechanic is tough, but I am THRILLED to have found Tony and CS Auto!! My family and…read moreI have been taking our cars to Tony for many years and echo what the other reviewers have said: he is the most honest, kind and genuinely caring mechanic (person?) I've ever met. He is always up-front about the work that needs to be done, suggests lower-cost alternatives if there are any, and doesn't try to get you to buy things you don't really need (like literally every other mechanic/dealership). As a young female I'm always worried that I'll be taken advantage of at places like this, but not here. I feel 100% comfortable and always fully understand what the problem is and the work that needs to be done, thanks to Tony, and my car runs like a dream. Can't say enough good things about this place and the owner. Go check it out for yourself, you won't regret it!

Tony is the best , most knowledgeable and professional master mechanic in New England. I wont take…read moremy car anywhere else.

Nick G was great as usual. Always professional and on top of my requests. I am a long time customer…read moreand can't speak highly enough about the crew at Sullivan Tire.

Bought four tires for my 2019 Landcruiser.First time there and they got me in at my appointment…read moretime. Did the job on time and gave me updates as they did the job.great crew from start to finish.I am buying four tires for my other Toyota in a week.Great price no hassles.

The best mechanic I have ever met. He is honest and fair.i highly recommend him to anyoneread more

i've been using scott for several years now and his honesty, good work and VERY Competitive pricing…read morekeeps me going back there ! i had bought a mini cooper (made by BMW ) and asked scott to look at something for me. as i said he's the most honest mechanic around and he said to me, "i'd rather not work on a BMW and he referred me to someone who could look at it for me. it's not that scott could not have looked at it but he just wasn't comfortable working on a BMW and was honest enough to say so ! how many mechanics do you know who would do that ?? i'll be a customer as long as he's in business !! steve p. leominster ma.

Jose is a great mechanic. He gives it to you STRAIGHT and does not try to add extras you don't…read moreneed. Quality repairs and great service. We need to spread the word for this business. He move to his own shop after Rick Ruberti closed and I followed him here. Highly recommend. Plus I love to go visit CLEO, the shop dog.

AMAZING! I cannot recommend this place enough. This is now the only place I'll go for any repairs…read moreor service I need on my car. Their lot is a little small so it's definitely best to call and schedule an appointment ahead of time, but once you're there the service is great! They're quick, and super reasonably priced, and honest about what work is actually needed on your car. Each time, I walk out feeling confident that my car is safe and that I'm not paying for work I don't need. Added bonus - they have a dog that is usually there named Cleo! Best mechanic I've been to.

Once again, Firestone made it possible! Discounts and…read moreavailability on point! Thank you, Melvin, James, and Paul for making it happen! #Firestone

I'd give it zero stars if I could I brought my wife's car in no nails in the tire before hand as…read moresoon as we get the car we noticed the tire was low and checked the tire supervisor fought with us saying it wasn't them it looks like someone tryed hammering a nail in a few different spots

Finding a quality, reasonable car mechanic can be an immensely daunting experience. I have owned…read morefive cars in my lifetime thus far and I have a fundamental knowledge base when it comes to cars. Couple that with experiences at unsavory auto shops over the years, I tend to be well-versed in what to look for, what to ask, and know when the proverbial wool is being pulled over my eyes. I recently went to another auto shop because I received a coupon for a heavy discount on an oil change and the usually "multi-point inspection" - something my car needed so not having a regular mechanic and steering away from the "chains", I decided to use the coupon instead of going to the dealer. The quick story is the previous shop told me I needed front brake pads (which I knew). However they said it was imminent as the pads were low. I asked, "How low?" The quote was I had 6mm left and the rotors were very rusty. Pads generally can wait until there's about 2mm or so left. Since I drive 95% highway, I was not concerned about pads right now and could get away with driving a few more months. Rotors get rusty, but I wasn't experiencing any vibration, noise, or longer stopping times, plus the pads obviously weren't being worn down fast (they were 4 years old) so I opt'ed not to have any brake work done. Certainly not at the quote of $445. While that experience was eye opening in terms of what they were trying to tell me my car needed at exorbitant pricing, I asked around my inner circle for recommendations on a car mechanic. My inquires led me to Willard's. I bought my own brake pads (for less than $50) and called Willard's to see if they would put them on for me. I made no mention of the rotors. I wanted to see what they find. I called and spoke with Larry, the owner, and setup an appointment. When I arrived (you have to walk around back, not the front door), I met Larry whom I liked immediately. He's very pleasant, no frills, no BS. He offered to drive me anywhere I needed to go, even home! I said I could wait and asked for an estimate. He said he'd shuffle my car to the front as it's a quicker job and so I'm not kept waiting. That's great! In about 25 minutes, Larry comes around the front counter with my rotors. They were indeed rusted and grooved, but Larry explained and showed me why they should be replaced (being somewhat savvy, I knew already). I really liked that he came out with the rotors and explained it all. I went ahead and asked for the rotors to be replaced too. In about an hour or so, my car was ready. My own pads were on, new rotors, and they even cleaned and lubed the caliper sliders, plus changed the brake fluid! The cost after tax? $216.71! That is a savings of $228.29 based on the other shop's quote! My car now stops on a dime and I feel better my work was done by an honest mechanic. Larry is also an Army veteran, which resonates with me as I whole-heartedly support veterans in anyway I can, so knowing I wasn't getting screwed and supporting a local business owned by a veteran really made me day. If you need a mechanic who's honest, available (open Saturdays!), and does great work, please, please call Willard's. I don't give out 5 stars often, but when I do, it's for a reason. Cars are expensive, but quality repairs don't have to be as exemplified by Willard's.

I've been going here for a few years. Very reasonably priced. Very knowledgeable friendly people…read morethere.

Had a great fast experience. In and out in about 20 minutes…read more The service was polite and professional.

Telling everyone about the experience here because not only was it efficient (like under 15 min)…read morebut also the whole team was very kind and professional. Highly recommend!!

Really nice guy who spent a long time testing a problem, trying to diagnose it. It turned out to be…read moremy own ignorance of the workings of my (new) car, so as an elderly woman I really appreciated his patience. He's very thorough and explained to me what he was doing which I really appreciated. His son was also very friendly and polite. Great business - I highly recommend them!

Pedro repaired my Mazda 3 after a recent accident. The work was excellent and the price was fair…read more Pedro and his son went the extra mile to obtain a special matching high-end headlight and the car was returned in beautiful condition. They made sure to keep me informed and involved through the process. They have a small but very clean shop and incredible customer service; honest and helpful. I'm very glad my mechanic recommended Pedro and I'd definitely return if I need body work again.

These guys literally saved my car!…read more First of all, they picked it up from the detail shop it was at for me-no charge-and inspected it for oil leakage. They alerted me to what was essentially a hemorrhage of oil coming from several potential sources. Had they not, my engine would have seized on the highway somewhere for sure. Furthermore, the details and specifics they provided me made sure I would be able to effectively fight with Hyundai to cover the $4000 warranty work Hyundai didn't want to cover. Those details were essential in my argument. The car had 94K miles on it and a 100K mile warranty. And I just finished paying it off. Also, we had them do a full safety inspection on my MIL's older car, and they let us know there were NO ISSUES whatsoever and charged us nothing. Who does that? Also, one time they were concerned my oil filter wasn't seated properly, and they didn't have my number, so someone from the shop drove to my house to let me know so they could properly reseat the filter. I send my entire extended family to LSC. They make and honor timely appointments. They are not alarmists and provide timely notices of future work that needs to be done: filters, brakes, tires, etc. They are not opportunists like many other repair shops. They are good guys with a welcoming attitude and they have never disappointed me or anyone I have sent there.

I have brought my car there for years. They have always been more than helpful when I have had a…read moreproblem. They explain the problem, what it takes to fix it and how much, and I always leave feeling safe in the knowledge that my little car has been well taken care of !

I am disappointed with my recent experience. I have used your mechanic services before, including…read morelast year when I brought my car in for inspection. At that time, everything went very well. The gentleman working in the inspection bay was friendly, professional, and, as a fellow dog lover, we had a pleasant conversation. Unfortunately, my visit today was quite different. Before the new inspection stickers were placed on my windshield, I politely asked if I could quickly clean the glass first. For some reason, the associate assisting me responded in an impolite manner. Perhaps he was having a bad day, but as a customer, that is not something I should have to experience. When he handed back my credit card and receipt, he asked me, "At your job, do customers tell you how to do your job?" I replied, "Yes." My request was simple and reasonable, and there was no need for the interaction to become confrontational. Customers should be treated with courtesy and respect, especially when making a straightforward request regarding a service they are paying for. I have always had positive experiences with your business in the past, which is why this encounter was particularly disappointing. I hope this feedback is taken seriously and used as an opportunity to improve customer service going forward. As a last note I told him, that I would be posting a review.. Too sad...

YOU DO NOT want to deal with the level of incompetence and the lack of integrity from this place. I…read moretook my car here, waited a week, was told it was fixed and picked it up, expecting it to be fixed. I took my car to fill up on gas and it started pouring out everywhere, finding out they broke my fuel pump. I sadly brought the car back here to fix this issue. After a few days they "fix," it again and tell me it is good to go. I arrive with a huge puddle of gas underneath my car again... Twice they said it was good and both times it was pouring out gas, seems like a large issue to me. The owner had no idea what was going on and had the audacity to say none of this was his fault... I am 100% confident they do not test/check if any of their work actually fixes the problem. Just think about that for a second. Save yourself time, money and your sanity by not going here.