Finding a quality, reasonable car mechanic can be an immensely daunting experience. I have owned…read morefive cars in my lifetime thus far and I have a fundamental knowledge base when it comes to cars. Couple that with experiences at unsavory auto shops over the years, I tend to be well-versed in what to look for, what to ask, and know when the proverbial wool is being pulled over my eyes. I recently went to another auto shop because I received a coupon for a heavy discount on an oil change and the usually "multi-point inspection" - something my car needed so not having a regular mechanic and steering away from the "chains", I decided to use the coupon instead of going to the dealer. The quick story is the previous shop told me I needed front brake pads (which I knew). However they said it was imminent as the pads were low. I asked, "How low?" The quote was I had 6mm left and the rotors were very rusty. Pads generally can wait until there's about 2mm or so left. Since I drive 95% highway, I was not concerned about pads right now and could get away with driving a few more months. Rotors get rusty, but I wasn't experiencing any vibration, noise, or longer stopping times, plus the pads obviously weren't being worn down fast (they were 4 years old) so I opt'ed not to have any brake work done. Certainly not at the quote of $445. While that experience was eye opening in terms of what they were trying to tell me my car needed at exorbitant pricing, I asked around my inner circle for recommendations on a car mechanic. My inquires led me to Willard's. I bought my own brake pads (for less than $50) and called Willard's to see if they would put them on for me. I made no mention of the rotors. I wanted to see what they find. I called and spoke with Larry, the owner, and setup an appointment. When I arrived (you have to walk around back, not the front door), I met Larry whom I liked immediately. He's very pleasant, no frills, no BS. He offered to drive me anywhere I needed to go, even home! I said I could wait and asked for an estimate. He said he'd shuffle my car to the front as it's a quicker job and so I'm not kept waiting. That's great! In about 25 minutes, Larry comes around the front counter with my rotors. They were indeed rusted and grooved, but Larry explained and showed me why they should be replaced (being somewhat savvy, I knew already). I really liked that he came out with the rotors and explained it all. I went ahead and asked for the rotors to be replaced too. In about an hour or so, my car was ready. My own pads were on, new rotors, and they even cleaned and lubed the caliper sliders, plus changed the brake fluid! The cost after tax? $216.71! That is a savings of $228.29 based on the other shop's quote! My car now stops on a dime and I feel better my work was done by an honest mechanic. Larry is also an Army veteran, which resonates with me as I whole-heartedly support veterans in anyway I can, so knowing I wasn't getting screwed and supporting a local business owned by a veteran really made me day. If you need a mechanic who's honest, available (open Saturdays!), and does great work, please, please call Willard's. I don't give out 5 stars often, but when I do, it's for a reason. Cars are expensive, but quality repairs don't have to be as exemplified by Willard's.

I've been going here for a few years. Very reasonably priced. Very knowledgeable friendly people…read morethere.

Brian seems like a reasonable guy, but be prepared to wait for your car to be worked on. Went to…read moreget a diff installed. Two weeks later he informed me that he still hasn't got to it, so I picked up the car and brought it home to do the job myself. I wouldn't have minded if he had told me he was multiple weeks out, I would have just waited to bring the car in to him instead of letting it sit for weeks with no status or end date in sight. Bear in mind this happened during the covid19 situation, so your experience may be different when there isn't a global pandemic.

Never trust this guy had my truck 5 weeks for a rebuild two weeks after I'm stranded he took it…read moreback for another 2 weeks and now truck is junk buyer beware he doesn't know what he is doing I'm out thousands of dollars

I / we have been going to Eric's for over 10 years. THANK GOD I FOUND this guy. Clearly the best…read moreauto mechanic in this whole area. Takes great care of my truck, GF's SUV, and everyone I sent to him. If you've got a brand new car, or close to it, make sure to see Eric for NH Oil undercarriage treatment once a year. I drove my brand new Toyota Tacoma off the lot and straight to Eric's for the oil treatment on the frame and underside of my truck. It will last for MANY years doing this. Staff is awesome.

I had my 2022 GMC Sierra 2500HD Crew Cab undercoated with the Waxoyl system - they did a great job…read more I slid under the truck yesterday given the unusually nice weather to see how it looks. Top notch job, no sloppy overspray or under spray - thickness appears consistent and uniform.

Me: My Acura is rev surging…read more LT: We'll drive it and run some diagnostics. Me: What we're the results? LT: Acura / Honda prohibits taking diagnostics. That will be $90 for the assessment. Me: Why did you run the diagnostic test if Honda prohibits it? LT: They only prohibit in some situations. Would you like to spend $500 on a fluid flush? 50% chance it will fix it. Me: Nope. I'll be in to get my car.

Terrible service! They didn't call me so I could pay my bill on a Friday afternoon. They're closed…read moreon Saturday so how was I supposed to get my car they had the keys. I checked the car on Saturday morning at their shop it was unlocked and left in from of the shop overnight. It would have been parked there unlocked for the whole weekend. If you need you're transmission check you can go to Auto Zone or Firestone they do it for free.

My car is 22 yrs old and still running great. I I was having some issues shifting into 3rd gear and…read moremy local mechanic referred me to Clapham's Transmission. I thought I needed a new clutch and was bracing for the bill. Jim investigated the problem thoroughly and was in touch with me throughout the process. He finally was able to diagnose the problem, which was not the clutch but rather a solid piece of the clutch supporting framework that fatigued over the years just enough to get a little in the way of my shifting into 3rd gear. Jim explained the problem clearly and apologized that the way the car was manufactured 22 yrs ago, there's really no fix. We brainstormed a few ideas and determined that they were either not feasible or would not solve the issue. Jim could have done expensive work on the car and I would have been none the wiser. But he didn't because he knew it would not fix the issue. He spent hours figuring out the source of the problem. I was prepared to provide my credit card to pay for his time, but he generously declined the payment. I appreciate the time he spent on the car and even more so his honesty in not recommending or doing work that wasn't needed. Should I have transmission issues in the future, Clapham's will be my first call.

So I bought my car from Prime in Lancaster, there was a problem with my transmission and they sent…read moreme here. They fixed it then my gaskets blew, I thought it was a transmission problem again, I dropped it off on Friday asked them to check it out, got a call on Monday that I can pick it up. Oh by the way you owe us 1900 dollars, now they knew I had this warranty in place, and I did not give them permission to do any work, I have heard many stories like this and would not recommend them at all

Wish I could give them more stars. Can't express how good they are. Very good mechanics. Amazing…read morefriendly people that are very honest. Recommend them Highly

Had a geat experience here for our first repair. Oil change, brakes, repaired a rust spot and…read moreinspection sticker. Straightforward, honest and go out of their way to be helpful at at least $800 less than others. Can't really ask for more than that.

Always, Always.... a positive experience. I've been reading…read moreother reviews and notice the negatives are all cost related. I drive a Diesel truck. I use it hard... The work performed and replacement parts used are always the best available. I appreciate the attention to fixing it properly. Not fixing it at the least common denominator.

Took my 2018 chevy Silverado to them to get transmission filter and fluid changed. Told me 10 am…read moredropped it off 9am called them at 3 pm and they told me they were bringing it in now. I said ok . They called me back 5 minutes later telling me they suggest just the flush and not the filter. doing the filter is more involved so I'm pretty sure they just wanted to do the quick and easy Way because it was Friday 3:30 and no way they could get it done before they close.

Great, reliable, experienced mechanic. Labor prices are reasonable, and he has solved several…read morecomplex problems others couldn't. The entire family now goes to Bemis. And if you must traverse Fitchburg's terrible roads, they offer one of the cheapest alignments in Fitchburg.

Nick G was great as usual. Always professional and on top of my requests. I am a long time customer…read moreand can't speak highly enough about the crew at Sullivan Tire.

Bought four tires for my 2019 Landcruiser.First time there and they got me in at my appointment…read moretime. Did the job on time and gave me updates as they did the job.great crew from start to finish.I am buying four tires for my other Toyota in a week.Great price no hassles.