All I asked for is 4 new tires and alignment. After an hour,…read morethey came back to me with $500 worth of add-ons. Of course I shot that down immediately. Having bought tires there in the past, I forgot about how they always do the "add-on" thing. Use them for what you need for your car, but let them know up front, to not waste their time and yours coming up with extra things to do.

Got four brand new tires with the road hazard and 40,000 mile treadwear for $362. I'm a happy…read morecamper. Freddie Torres gave me a good deal and didn't try to sell me anything I didn't need. I may go back for that oil change special. If this is your time for tires, you should come here. I found them to be honest and they have very reasonable prices and they're friendly.

Sketchy, sketchy, sketchy!!! stay away!! I'm a single lady, and one of my tires was low and the…read moresensor was on, so I went in and asked if they could do me a favor and just put air in the tire and he asked for my keys which tire is it, he takes the car to the back after five minutes. I go around the corner to see what he's doing. He's got my car jacked up and doing who knows what. I ask him what he's doing and he tells me I need all new 4 tires. I say thanks anyway you didn't have my permission to put it up on a jack, he takes it off the jack and walks away in a huff. I get in the car. The sensor is still on now there's less air in the tire per the sensor read out. Who knows what he was going to do to my car or my tires.! do not go here

I have been here 3 times now . There's nothing they could…read moreimprove on!! Very reasonable service ...The owner has greeted me at the door,Jerry at the check in counter is very good at explaining things. I trust them

I thought I had reviewed Firestone, but I guess I missed it. I went there today with a nail in my…read moretire and they did a great job of fixing it. I had been there before with the same manager. Jacob the manager took care of adding some antifreeze to my car before. I find them to be very nice and trustworthy. Great job y'all and BTW, thanks for the complimentary Keurig Donut shop coffee. I will return to this shop!!

I had called for an estimate for changing my brakes and rotors. Which the man I spoke to said that…read morewould be my final price including taxes. I had made an appointment for a different day but I ended up calling to see if they had availability for today which they squeezed me in. The waiting room is fairly small especially when they are working on multiple cars. There wasn't any seats available which was an inconvenience since I was with my infant. I was there for almost 4 hours which seemed very long for the job they were doing. When it was time to pay, the guy said a complete different total. I told him I spoke to someone this morning and it wasn't that. He knocked down the price but I still ended up paying $10 more than was told this morning which was very annoying. My car sounds fine but I'm not %100 if I would come back here again for any car troubles.

I don't hand out 5 stars easily, a business has to earn it. A month ago, Express Tire & Auto…read morepatched a tire for me, and I was impressed enough to say I'd be back for new tires. Today was that day, and they didn't disappoint. Too many businesses these days focus on squeezing as much as they can out of a customer rather than earning their loyalty. Express Tire & Auto is different. They're honest, reliable, and trustworthy, exactly the kind of shop you want to keep coming back to. Thank You for the great work today! I appreciate you!

STRAIGHT RIP OFF!! I brought my own tire and my own rim with no tire on it and my sensor…read morepreprogrammed and just wanted it mounted and they charged me 35.00 and stole my aluminum tire cap on top of it, Do not go to these guys, I went to three other places after I left just to see what they charged and they said 20$ to 25$ with tire disposal and that's having to dismount the tire mind you!! that's ridiculous they are gouging people! DO NOT GO HERE!!

These guys are awesome. Everytime we bring our cars for oil change or tires, we have an awesome…read moreexperience. I send my wife here often and she is also always treated well. To top it off, they have a great beverage bar while you wait. What more could you want? When I go to Kauffman, I feel that there is no possibility of a hassle. Wish all places had such an excellent service experience. Thanks guys, greatly appreciated.

Beware, The following contains words heard from a belligerent low life "manager" named Austin…read more He's an absolute cretin, pretty sure the reason they are short staffed if this miserable, incompetent pity hire. I would give zero based on the UTTER DISRESPECT i was served today. I called the day before yesterday to see if I could drop my car off to have a tire looked at. I needed a patch not a plug through a tiny pinhole in the tread. They said leave your key leave your phone number they'll look at it they'll call you. Awesome. I showed up there to drop off my car amr Austin who is unbelievably the manager was there. He welcomed me with how do I call it shame? That I hadn't spoken to him that he had called me the night before and said that I don't know there were some more instructions I needed to know. And that I had spoken to someone at call center. And I there was somehow more to do than drop off my car and leave. He said, Oh well I needed to speak to you about it. What could you possibly need to speak to me about if you're looking at a tire that needs a patch. I said just look at it and call me and so I left to go to work. I had an co worker waiting to take me. He called me an hour later and told me I needed four tires. I need the alignment I needed brakes and something else and it was gonna be like $800. I did not ask to have my whole car looked at. All I asked was to know if they could fix this tire yes or no. I told them to please call my husband so he would know what was going on and I wouldn't have to explain it to him and also I was at work. So they did. I told my husband before they spoke with him that I did not want to do business with them because this kid was so rude to me first thing in the morning. I went at noon to pick up car and it was completely apart on a lift all the tires off. I went in and asked why it was apart and Austin told me we are waiting to hear back from your husband. I said I didn't ask you to take my car apart. I would like to pick my car up. I need to go back to work. Can I please get my car back? Yeah give us a couple of minutes, we'll get it down. I said OK and he gave me more attitude about the safety of the vehicle. (read: no sale. he's not getting work out of me so be belligerent and pushy) I told him, to tell you the truth, you are the reason we're not having any work done here. And he started tearing into me saying well you came in here all hot this morning. I said no I just wanted to drop my car off. You told me I had done something wrong calling to make an appointment. I didn't ask you to look at my whole car. I asked for a patch and it was specific and said a patch not plug. One tire. I said I know what's going on with my tires. I know that you can see metal belt. I know that I need brakes that's not what I asked for. Please get my car down and he started yelling at me and talking over me about what what the car needed and it wasn't safe to drive and I told him i heard you, I need you to get my car back now. Austin then informed me , you know that you're being recorded up there right and I said great. I said get my car down please I need to go. He then proceeds, Okay I will get your car down and you're being a fing cunt. I said good. I hope that they've heard you call me a cunt, now go get my car so I can leave. And he said you can go wait outside while I get your car down. I don't want you in my store. And I said you think that i'm going to wait outside in the 90° weather? So you're more comfortable? No please get on it, I did not come in here today for the lady by herself special. He went into the back and started ranting and swearing at all the employees. Creating another toxic situation in the repair area. I don't have time for 24 yo boy who treats possible customers with shame distain abuse, and or antagonize them. i will reflect back what they are serving. He should write a formal letter of apology. Be demoted, fired. He needs anger management, customer service courses and should have to cover the cost of my tires because no one deserves to be treated like that. He has serious issues. I do not recommend anyone go to this location ever. Thanks. Can't wait to hear from regional manager John Little. That is my WORD. Poor Austin, it must be women are his kryptonite. Keep it moving ladies. Especially if you don't want to be disrespected by worms.

My husband & I got a nail in our tire a little while ago; every tire shop around us was almost…read moreclosed and refused to service the car. Goodyear was the only place that took us without an appointment and a guy named T helped patch it. He was professional, kind and did a quick job.

I had not been in here in many years. I'm glad that I called to get my headlights replaced. Even…read morethough only one was out I thought it was better to do them in pairs. Very friendly on the phone and Patrick got me in immediately. The customer service advisor Taryn was very friendly as were all of the staff while I was waiting with other customers. I talk a lot, makes the time go by faster. Didn't need a whole lot of time because they did it quick. The mechanic Michael did a great job and even put a tiedown on my hood because it needed it so wouldn't go flying off!! The price was very reasonable!! I will be back again. I highly recommend them to you.

Had a good experience on my first visit. I've returned three times and basically been turned away…read moreall three times.

I couldn't get tires put on at Walmart due to an issue with one of the lug nuts so I had to call…read morearound to see who could fit me in immediately. Suncoast was recommended to us by another tire shop but they were booked up for a week and a half. They VERY hesitantly recommended a discount tire shop saying he wouldn't usually recommend this particular place but he knew they'd be available. While I was on the phone with this other company, I saw an incoming call coming in so I called it back and it was the same guy from Suncoast stating he couldn't, in good conscience, send me to this other place and told me to bring it over. I thought that was so nice. I've never had that happen before so thank you, Suncoast, for being one of the good ones.

would not recommend. the only thing they were good at was taking my money. They quoted $1,400 for a…read morejob and I took care of it in 30 minutes for $40 myself

Went just for oil change Great bunch of guys just doing their job didn't try to up sale me on…read moreanything however I do maintain my Truck just great service