I walked in on a Thursday afternoon because I had a slow leak in my Jeep tire. They were very busy…read moreand short handed and wouldn't be able to get to me ( it was late in the afternoon). Will was amazing, he called 2 other places and found someone that could help me out that day. That was amazing to me. While I was standing there, he was helping other employees and answering the phone. He was so helpful and I really appreciated him calling around for me. Thank you so much Will!!!

My 2012 County country minivan had to be towed to Bobby's Tire Discounters and they told me that…read morethe starter was bad. Same thing that the tow truck driver thought was wrong with it. They had it ready in a day and a half running great at a good price I will go back. I recommend this establishment. It is well lit after dark to keep cars and customer safe.

The service is wonderful and the work is down to satisfaction. The price was responsible. The…read moreladies in office are awesome

I actually like going to this place! I love chatting with the ladies while my car is being…read moreserviced. The mechanics always come to the waiting area and talk to me about what they have found, if any issues exist, or just to let me know that everything is fine after my state inspection and oil changes! They just recently updated the waiting area and bathroom. Very friendly service and they do great work! Been coming here for 6 years.

Great people, great prices. Fast and efficient! Overall an awesome experience when you need…read moreanything from an oil change to something major!

Awesome service and great people. They did some good work and fast too. They took care of a tire…read morerepair and let me know where my tread depth was so I had time to get my money right.

These clowns are just as incompetent as Bobby's "uptown" location. Took a tire In about a year ago…read morethat had a rock between the rim and bead of the tire they charged 30 dollars and handed it back exactly the same. I thought it must legitimately be a joke. These clowns should be working at a fast food place not around cars that can hurt people if worked on wrong

Traveling home from a family vacation when our minivan started to give us troubles. Knight's was…read moreable to quickly diagnose the issue and repair the vehicle same day so we could get back on the road. Very welcoming, kind and courteous shop owner! Highly recommend!

This mechanic is great. He has the most honest and fair prices around and does great work. He's…read moreeasy to work with and even when he had every right to be really annoyed with me after I bought the wrong part, he was understanding and waited for me to drive to Autozone to buy a new part. Honestly, you aren't going to find a better priced mechanic and he even comes to your car to do the work. Impossible to compete with. Will always use him for my cars

Outstanding young man, very dependable and honest.He really cares about doing the job right the…read morefirst time. My family would highly recommend his expertise

Last week I took my wife's Nissan Altima to Guaranteed Auto Service in Newport News for a VA State…read moreInspection & Oil change. This was the 2nd time I have used this shop since moving to Hampton July 2020. When we moved to Hampton, I immediately began searching for a family owned & operated auto repair shop. I searched Google & Yelp for the BEST shops throughout Hampton Roads. All my research indicated Guaranteed Auto Service was the place to go. I have not been disappointed! This shop is laser-focused on providing great customer-service, and top quality work at an affordable price point. They are not going to perform unnecessary work. They treat you like family (a friendly greeting & cold bottled water when you walk in the door; free car wash before you pick up your car and Thank You Note on the seat). You just don't find many businesses like this nowadays! Mr Barr & his great team will get ALL my auto repair/routine maintenance business in the future. When someone asks me where to take their vehicles for maintenance & repairs needs, I am sending them to Guaranteed Auto Repair in Newport News!

They fucked up my bmw fuel lines and told me take it somewhere else 0/10 all I asked was them to…read morelook under my car cuz some loud clinking now my entire oil and fuel is sitting on the ground and they won't take responsibility and told me take it to another shop to verify ts like I can verify when I took it in I didn't have a giant puddle under my car and just got a oil change, after the visit I can't even take my car on the road and I drive it there fuck this shitty ass shop

Visited this establishment in December 2024 and it could've been better. The drink selection…read moresucked. Some of the products in the store were okay, as I left with some cool items, but nothing I couldn't have found at any other Love's. The cashier that night was rude. Not very reflective of the name or logo of the brand. Unwarranted rudeness is not one of the promises listed on the company's site, but maybe it should be just as a warning. Not a very "loving" experience at "Love's"..

Good gas at good prices. This Loves is a classic spot and has the restrooms where they are at all…read morethe other locations.