We worked with Mike Villella To trade in our truck and buy a new f150. Mike gave us 4k more for our trade than other local dealers. He didn't play games or give us any car salesman BS that you have to deal with everywhere else around Suffolk/Franklin. There are quite a few veterans that work at this dealership, which is great to see. I felt respected during the entire visit. We will definitely be giving them our business moving forward. read more

2/21/23 I called Blake Ford of Franklin VA inquiring about a 2022 Ford F-250 crew cab service truck, stock #22157, to see if the item was available. It was available, so I asked if I could start the process of purchasing the vehicle. He informed me that he would have to call me back on 2/23/23, because he was leaving for the day and he was off tomorrow. I was disappointed at the fact it was going to take so long to get a call back from him, I decided to go online and request a call back about stock #22157 for the next day. 2/22/23 9:15am A woman from the dealership called me in regards to stock number #22157. She told me that it was still available and confirmed some details for me. At that point, I asked about purchasing and or putting down a deposit for the vehicle. While she was preparing for the purchase of the vehicle, she informed me the price was actually $10,000 more because the accessories were not included in the listed price. I explained to her it clearly stated, on all websites, the accessories were included. She did not have any answers for me and referred me to her sales manager, Eric. He never responded to any calls or text messages. 1:52pm I arrived at the dealership, and I was greeted by a female sales person who told me the truck was in their system and that it was still available. When we went to look at the truck, the sales manager Eric, explained that he just sold it a few hours earlier. Apparently, he sold it to a person who brought a trade in. After he informed me that the truck was sold, he explained that the listing was incorrect and that the price was $15k more expensive. Then he proceeded to try and sell me a smaller service truck that didn't fit my needs and was more expensive than stock #22157. At this point, I was frustrated because I felt like this was a bait and switch situation and accused Eric of such. Eric revealed that they knew the listing was incorrect and did not bother to take the listing down while trying to address the issue. He replied with, "It's common practice to list cars at MSRP without their accessories added to the listing price". Being frustrated with the fact they sold the vehicle from under me, and not wanting to waste the 1.5 hour drive, I decided to look around. I came across a USED vehicle on their lot that I was interested in. It was going to need some added accessories to suit my needs. They offered to sell me this used vehicle at a higher price than a new service truck. 2/23/23 Still being disappointed at the fact that Blake Ford doesn't value their customers or their own integrity. I continued my search for a service truck and to my surprise I came across listing #22157 at Blake Ford of Franklin VA again. Today, it is listed $16,000 more then the original $51,000 that was listed just the day before. I call the dealership to see if stock #22157 was available, the man confirmed and said he is looking at it. I texted Eric to ask if it was still available and got no response. I'm very disappointed that they lied about the price and the availability of the truck. It was also disappointing that they didn't try to redeem themselves and give me any options to meet them in the middle, as I do understand that mistakes happen. Instead they threw their integrity, morals and values out the window. In closing you can't trust Blake Ford of Franklin VA they don't have any values and guiding principals you won't be anything more than cash them. read more

my name is Ashley Harrison Blake ford is amazing quick and fast and great customer service I would like to thank Mr.Sam and miss Tamia and the finance company great people and are really there to help I'm really blessed to be able to get another truck that I love and blessed to have people like Blake ford to help no matter what concerns I really do appreciate it and where ever you are it is worth the drive to get what you need from point A to B and in your budget. Thank you so much you guys!!!! read more

Blake Ford - Car Dealers Near Me - Franklin, Virginia

Extremely irritated that a major car dealership used deceptive sales tactics as well as false advertising to bring customers in their doors. They have a "Tax Time Sell-A-Thon" right now. I pulled a winning tab game piece that was for $1,000 cash. I entered the dealership to claim my prize. NOPE!!! The game is fake as I did not receive my shown prize. I had to give the salesman my info (their use to attempt a sale to you) BEFORE any mention of the prize. After the information was given to them, they then said I had to spin "the wheel" to see what prize I won. What wheel?!? I should have won the $1,000 cash prize my game piece indicated. Again NOPE!! I had to spin this wheel on the salesman's phone for a my prize. Nowhere on the game piece or flyer does it mention this "wheel". Needless to say, I won a bluetooth speaker worth about $5 MAX. This business will never see my business due to this scam/deception. read more

My husband has been looking for a used Dodge for over a year now but with no luck due to the way the market is right now. Stopped by Saturday and our salesman Sim showed us exactly what we had been looking for and got us a great deal with the help of Mike Martin, General Sales Manager at Blake Ford. We are beyond happy with the excellent customer service and attention to detail that these guys provided. Will definitely be a return customer and recommend them to friends and family! Charlene P read more

This place is only in the business for the money, not the customer. The pictures online are very deceiving. We drove a very long distance to see an Expedition and when we got there, the car was very scratched up and had broken parts. They would not fix anything, and all of a sudden it became "As is". We looked at another Expedition. This one had two bald tires (pretty sure that is illegal to sale), inside was very dirty, and the price was not negotiable. All used cars were "As is". The sales manager pretty much said no car was negotiable because the market is a sellers market. They offer no incentives on their cars (i.e. no free oil changes, no free tire rotations, etc). Since we were in a crunch to get a vehicle, we sucked it up and purchased the car. I spent a good two hours cleaning the interior which was much dirtier than I thought. Had to buy all new tires. Two days after purchase, I received a phone call from a Blake Ford salesman telling me that the car that I was interested in only has now been sold. I then informed her that I was the one that bought it. This place is unorganized and not buyer friendly. On the plus side, our saleswoman (who was kinda new) was very nice and professional and the financial guy was just awesome. I will never return to this place again and will advise no one does. read more

An outstanding experience from beginning to end. Very knowledgeable and frIendly salesman (Chris Scott.) Great used vehicle at a great price. And when it came time for the paperwork, NO hidden fees and no surprises. (They are totally upfront with their $499 processing fee, which was significantly lower than another dealership we had visited.) It was well worth driving from Virginia Beach to Franklin. read more

If you decide to do business with this company you need to use extreme caution. They stole my car and my inspection sticker off my car before the deal was finalized. The manager never made an appearance to try and correct any issues. read more