Michael "Jamie" McClain, service advisor kept me well informed through the entire process, from the…read morebeginning to the end! He had no problem with explaining when questions were asked and even when it wasn't. Great personality; a people person, for sure. The quality of work is amazing! I had a phenomenal experience and I highly recommend this entity as well as Nr. Jamie! Awesome job!

Excellent Service and customer attention. Miranda Rollman handled my vehicle repair expertly…read more From coordination with insurance approvals to setting up a rental car and keeping me posted on the timing of the repair I was very pleased. See Miranda for excellent customer service! Ken N

Very knowledgeable. I drive over 30 minutes to get to them…read moreand it's worth every mile. Hard to get on the phone sometimes so I just use Facebook messenger! Squished me in after just a couple days from me messaging to get my truck fixed. I called about a leaky hose- fixed the same day. I feel like the price is well worth the work that's put in and I wasn't pressured to get other things fixed I will definitely be returning.

On my second truck that has been maintained exclusively by Joe and the guys at PPR. They are…read moreexceptional when it comes to customer service, work quality and all around knowledge. These guys will make sure that your truck is good to go and advise you if they recommend any additional work. 10/10 would recommend to friends, family or anyone who needs diesel work done right.

We brought in a 24 year old Honda with a blown clutch. Steve was able to source the hard to find…read moreparts and install them. He had trouble with some of the parts and continued to work on it until the all the parts were good. After putting everything together, there was still a little noise, but seemed to be good. Steve wouldn't let the car go until it was fully resolved. They also found an exhaust issue and put an interim solution in place without any additional charges. Even though this repair took a while (due to parts), we are very happy with the work and Vencam's commitment to quality work. Vencam will be our go to shop for work on this car.

Great experience! Sometimes you see 5-star reviews and wonder if they're all legit. Based off of my…read moreexperience today, I believe they are! Jack is an excellent communicator and answered my questions like a pro. After an initial once-over of my 2003 Toyota Echo, I immediately received a link to photos and videos of my car with corresponding recommendations and assessments. Jack did an awesome job explaining and not selling me on repairs. About an hour later the rest of the Vencam team had my busted bushing replaced and had generously topped off my oil free of charge. I happily drove home in a much quieter car, confident that it had a new quality part, replaced with quality service! Thanks guys, I'll definitely be back!

This is my family's favorite automotive shop. The owner is a great guy with reliable and honest…read morepeople. They've always been fair and straightforward, which I really appreciate.

Inconsistent service. First time I went was an awesome experience. This past time they did work i…read moredidn't request and tried to make me pay for it and took forever to get my car back to me. I definitely didn't feel good when I left with my vehicle.

We've been using Big Boys Auto for nearly 10 years. Mac always gets us in pretty quick and his…read moreprices beat every other place I've ever gotten a quote. These guys are honest, hardworking and very knowledgeable. If it isn't something Mac can do, he can get you to the right person. (My husband drives a 20 year old modified SUV, and Mac was able to get us to someone who will do alignments that take modifications into consideration instead of factory specs which make the alignment useless) Always will call Big Boys when we need them. Will be sad we can't take them with us when we have to move out of the area.

Mr. Mac took my daughter's 2016 Nissan Altima, SR in for repairs. She was hit bay another vehicle…read moreon 264 westbound after leaving work. There appears to be some engine/mechanical damage, along with front end driver side bodywork. The undercarriage needs to be repaired as well. This is my first time using Big Boys Auto but I heard nothing but great things about this company. Mr. Mac appeared to be very knowledgeable when it comes to bodywork and engine/Mechanical, so far so good. I will be adding an update to finalize the service that I received from Big Boys Auto, and Mr. Mac.

Outstanding service. Needed a Dodge Charger towed. They dispatched a driver very quickly. Butch was…read morevery knowledgable, patient, and got the job done quickly while maintaining a high safety standard. The price of the tow was said upfront and was fair. I would do business with Spartan and Butch again and would confidently recommend them. Thank you Butch and team!

Guy seeemed very nice and helpful at first , took longer than usual because" a really bad break up…read more"and his girlfriend messed up all his paperwork and bank account info ,...ok cool ,i should've known right there to go with someone else , finally my payment went thru , because it was "such a pain in the ass to tow the way he was supposed to tow a bmw .he did the lazy way which was hook up to aftermarket tow hitch ( which I didn't even. Know becuase I bought with vehicle. But as a towing company they knew and still attached to it ,which in return sent my car flying to hit a curb and off into bushes .first thing out his mouth was that wasn't my fault ,and continued to take the blame off himself saying he can't take a hit with insurance. Then didn't wanna give me insurance information,had to take a pic of his registration .

Friendly personnel, fair price, satisfied with the work done. Work done in a timely manner.read more

I dropped my vehicle off here on a weekday for an inspection right at opening at 8am. Ken was very…read morekind and helpful at the front desk. They managed to finish the inspection at about 9am with a pass. However, they found a small leak in my power steering fluid hose. He called me and I accepted that they go ahead and order the hose and I'd get it done there. I am very pleased with the service I received and how knowledge Ken was with my car. He also took pictures of the hose and everything surrounding it so hubby could see for himself. Side story: I had taken my vehicle to another shop close to work and they quoted me $700 for the job. They did not explain anything to me and quite frankly I wanted another opinion). I will be coming here from now on! I also like the idea that they are local being 2 minutes down the road from me, and they've been in business for many years and not a big box company.

Great experience and outcome to take the winter off (salt and sand grime on undercarriage) from…read moretrips to NE and great interior clean and wax to prepare for Crepe Myrtle season and the spring pollen. The owner is ever present and so friendly that he walks you through the process at your car and then discusses pricing to see what you are comfortable with. It does not feel like a high pressure sales job or unnecessary up selling. When the job is finished you can inspect the vehicle to ensure you are satisfied with the results. I have been very pleased with the service, timing of services, pricing of the services, and honesty of the business. Stop on by their location for a consult before choosing a service as you my not need all the bells and whistles service. You may also need a realistic expectation for what you are trying to achieve in detailing. As a simple exterior clean may not be sufficient for what you expect if you just took your 4WD for a mud run or the kids vomited all over the interior, or got hold of a pen. They want you to be satisfied and get the outcome you desire.

This is a great place to get your car detailed. The front lady was friendly and they have numerous…read moremovies to watch! All their prices were straightforward! If you use a Groupon, make sure you tip well. The Groupon was to get me accustomed to how detailing works since this was my first time getting my car detailed. I will definitely come back for another detail without the Groupon because of their professionalism and their work.