I've been coming to this oil change and tire shop since 2013/2014 and steadily, for all of my cars…read moresince 2017 when we moved in to our home nearby. Since my father owns an auto shop back up North, I always come in with a set of very specific instructions, especially when it comes to my oil changes. Each one of my cars has a specific set of instructions I want followed because each one has its own little finicky things. Lucas first, don't top off fluids except washer fluid, only use manual tools and not drills, etc. the guys who work here have ALWAYS abided by my instructions without hesitation. They don't ever make me feel like a nuisance or burden and are always very polite and professional. Today was no different. Nick worked on my Mercedes to get my oil change done and then Derek worked on my new tire installation. Between the pleasant conversations, not ever trying to rip me off because I'm a female, and their overall politeness and ability to work on my cars the way I want them to, I will continue coming back year after year and bringing all of my cars here ranging from the more normal ones to the imports. They do have a pretty high turnover rate of workers, so just as I get to know one set of them, a new set arrives, but every single set of guys has been very helpful and respectful. I would absolutely recommend this shop, ESPECIALLY to females, because they won't try to rip you off like most shops around here will try to do just because they think you don't know what you're talking about and are an easy target. I also always bring in my own oil and filters (and even my own tires) and they have no issues using MY equipment, which many shops in the area will refuse to do. If you're hesitant, don't be. If you're also a female and are worried about someone trying to pull a fast one on you, trust me this shop won't even try it.

I'm definitely moving my business to Express Oil. They were friendly and professional. They…read moreexplained my service and recommended other services that my car needed that they could do during my oil change.

Jonathan and his team were so great!! They got us in and out, and were incredibly friendly! (Much…read morebetter than valvoline )

- Extremely Disappointed with Take 5 Oil Change #1099 (Cordova, TN)…read more On December 20, 2025, I took my 2021 Hyundai Tucson to Take 5 Oil Change #1099 located at 731 N. Germantown Parkway in Cordova, TN for routine maintenance. During that visit, the location performed: * Coolant exchange * Fuel system cleaner service * Full synthetic oil change I trusted this location to properly service my vehicle. However, less than two weeks later, on January 1, 2026, my check engine light came on. After having the vehicle inspected, I was informed that my engine had suffered severe damage related to low/no coolant in the vehicle. I then had my vehicle evaluated by Homer Skelton Hyundai and Genesis of Olive Branch, where I was told the engine only had 25 PSI compression in cylinder 1 when it should have been around 170 PSI. The dealership stated the engine now requires a rebuild or replacement at a cost of approximately $7,596.44. Since discovering the issue, I have repeatedly attempted to contact the Cordova Take 5 location for assistance and accountability. Unfortunately, I have been constantly given the runaround. I was eventually told that the district manager, Zach, was supposed to handle the matter, yet employees stated they could not provide me with a direct phone number or email address for him. Paytin, the manager at the location, has essentially been left to act as the messenger whenever I call, but despite multiple conversations and promises of follow-up, I still have not received any meaningful resolution or communication from ownership or management. I also contacted Take 5 corporate directly, only to be told this Cordova location is a franchise and there is "nothing they can do" except submit tickets to the franchise owner. As of today, I still have not been contacted by the franchise owner or anyone capable of resolving this situation. Meanwhile: * I still do not have my vehicle. * I have been left without reliable transportation. * I've had to file a claim through my insurance company in hopes they can help cover damages. * I am now facing thousands of dollars in engine repairs shortly after a coolant-related service was performed. This has been an incredibly stressful and frustrating experience. I understand that mistakes can happen, but the lack of accountability, communication, urgency, and customer care after such a major engine failure has been unacceptable. I would strongly encourage others to think carefully before allowing this location to service their vehicle.

I usually get over charged to do an oil change on my Mercedes or just told I need to go to the…read moredealership but these guys got right on it and had me out of there in no time

The guy that worked there I think he says he's the manager there is a con artist. I believe they…read moreget bonuses for every service they sell or upgrade or a product they sell you because he kept telling me there were things wrong with my car and that they could fix it, and I went from getting headlights on the front of my car to having to have new tires and haven't having an alignment on my car. I was livid when I got home and called the company that did the previous alignment on my car two months earlier and gave me a new tire and they charged me $24 for the alignment. They showed me video proof of that the guy did my alignment on my car. They also showed me their report that I guess is electronic and it shows you where the car line was and where it's at now and there is nothing wrong with my car. I just assumed that this man was right I need an alignment it could cost me to go have an accident and I went forward but the only problem was he charged me $189 for something that was actually $24. So yeah, don't go over there. I'm not saying all of the stores are the same, but don't go to that one not on Germantown Parkway in Cordova.

Dont send your wife into this store alone. I have been a customer for over 20 years of this chain…read more My wife had a leaking tire and works right by there. While there I asked her to have them balanced and rotated. I filled it up and told her to drop it off. Later that morning she got a call from Christopher M. Saying the car was ready. She went to pick it up and they had done nothing to the car. C. M. Told her the tires ( which only had about 36k on them) were worn / damaged to the point of that it was no use to rotate them. And they were so unsafe they could not even have the leaking tire ( the original problem repaired. For back ground, I am myself a 30 + year mechanic. I keep my cars in pretty good shape. Especially the one my loved ones drive daily. Instead Chris chose to put my wife back out on the street with a potentially dangerous condition in her vehicle. Basically, because she would not commit to new tires til i looked at them. I just got home and jacked the car and rotated the rear tire. Chris tried to rip us off and was willing to risk something bad happening to my wife to push up the profit margin apparently. I am enclosing a video of the tire in question. I will be in touch with the management team tomorrow. Beware of this location and this man.

Had me standing there for 10-15minutes, said we'll be right with you , disappears in the back…read more All I needed was a printed receipt and you guys making people stand here for 10-15minutes is ridiculous..... yes I'll come on here and give you a 1 star. Discount tire is a good alternative.

I was visiting from another state when the mud cover underneath my car came dislodged after,…read moreunfortunately, hitting debris on the interstate. The tech removed it as it could not be re-attached properly. They did not charge me (which I was pleasantly surprised about)! I have used Firestone previously at home, so I was pleased they took care of returning customers! Highly recommend!

They had the chance to work on my beautiful POS and honestly, they're the most chill mechanics I've…read moremet. Not only friendly and funny but most importantly they're informative and honest. Plus, I had several other auto shops quote me 2x more than this location for a rack and pinion replacement... forever grateful!

Incredibly kind and great service. Best place in town to get a tire plugged!…read more They are also honest and do the work that needs to be done.

Was having an issue with the a/c in my older car where I was worried I'll have to get it replaced…read more Had a gentlemen take a look at it and had a bad compressor but offered the best solution to fix it. Awesome group of guys to work with and helped solved a major headache would 100% recommend these guys for service.

Quick oil changed. Very informative. Will definitely be back for all future oil changes.read more

I had my oil changed at the end of the year. I had great service, Courtland handled my account…read more Also a man by the name of James worked on my car. Both were excellent and great personalities. My service was excellent. Thank you to these two gentlemen. My service was perfect. Belinda

Brian on Elvis Presley was very professional and quick. I have been coming to this jl for years…read more Never disappointed

I took my daughter's car to Jiffy Lube for an oil change before she went to college. We noticed…read moreoil on the pavement and asked them to check for a leak. The manager and her staff are extremely professional and went over and above to ensure the car was ready for my daughter to take out of state. It turned out the oil filter was leaking. The oil and oil filter were changed. The staff then cleaned up the oil that sprayed underneath the car. I cannot tell you how appreciative I am of the staff at this location. They are thorough and professional. Thank you!!!!

Before winter storm Fern. We needed to get 4 new tires. Taylor and Scott were fabulous in getting…read moreour new tires at a reasonable price. We did make an appointment for same day service. We got our new tires within an hour! Very happy and will definitely be using this discount tire from now on! Thank you!

I was traveling from out of state when I unfortunately ran over debris on the interstate. It caused…read morethe mud cover underneath my car to dislodge and drag. I asked them so try to rig it or even pull the plastic thing off till I could get home. The tech barely looked at it and said they didn't have tools to help. I went up the road to Firestone and they were very accommodating to my predicament, and (with my approval) pulled the remaining plastic brads and cover off so it wouldn't drag. I felt like Discount Tire didn't try hard enough to help me. The ONE star is for the tech that came into the parking lot to look at my car.