I had a good experience here with the manager and his team pertaining to the purchase of a new set…read moreof 20 inch/255 Tires for my Land Rover. They had a promotion of buy 3, get 1 free but all stores seemed to be out of stock towards the end of the promotion. This store worked with me and we set up a delivery date a month later and they honored their promotion. The tires were installed promptly and I left satisfied.

I came into base off a recommendation from a family member - never again. I was the only customer…read morein lobby and they told me it would take 45 minutes .. I'm good with that! And thankful for them to take me in! Fast forward to an 75 minutes later and I am walking outside to move my legs, check on my car (2:10pm) not a single person working on ANY of the cars in the back??? Enought time for me to start walking around , and I took a video - ??, all cars back there not a single employee ? A few minutes later two workers come out of a back room ???? - no sense of urgency! As if that wasn't enough, while walking around the lot, I found a NAIL just lying there, in the Goodyear parking lot. I brought it inside to show the staff, who didn't seem particularly concerned. And finally, while waiting outside, a staff member actually honked at me to move--as if I was the problem???? Don't know if this is the way these men were raised to treat just women, or all customers - All front desk workers were very nice to me.

this place sucks if you're a woman. Literally overheard the manager tell one of his technicians to…read more"try to sell something" to me while i was getting an oil change. The tech came up to my car & told me my brake fluid was completely empty. When i looked at it was completely full. Broke my oil pan & tried to tell me the last guy who did my oil change broke it & that i needed to pay $35 to fix it & couldn't leave without it. THE LAST GUY WHO CHANGED MY OIL WAS THEM & i refused the service. My mechanic said nothing was wrong with it.

Quick and efficient service on my tires highly recommend coming here I always do for everything i…read moreneed so stop by for best tire changing

Nothing but the great things to say about Patrick and the team at Express. I have four old cars…read morethat got serviced here with a great friendly service. I also like the location because I can just walk to Mall of Georgia while getting the car serviced. Again thank you Patrick for your service.

Service is fast and professional. They have never tried to push a filter replacement or anything…read moreelse if it was not needed. Price is similar to other oil places minus the upsell

I came here for a flat tire repair because I was too lazy to do it at home. I have all the tools…read moreand a kit but just didn't feel like doing it. I want to Mavis and they had me in and out in about 30 minutes. It was money well spent because of the price and time. I want to thank Savonya and the technicians for taking care of me and I do plan on returning for other auto services.

I brought my vehicle to Mavis Tire for a routine tire rotation and balance. Shortly afterward, one…read moreof my wheels came off while driving because the lug nuts had not been properly tightened. The incident caused significant damage and a dangerous situation that could have been much worse. After months of communication, Mavis eventually paid my insurance company for the vehicle repairs. However, they have refused to reimburse me for the out-of-pocket expenses I incurred because of their mistake, including rental car costs and lost wages. I filed a complaint with the Better Business Bureau, but Mavis still declined to take responsibility for these additional expenses that resulted directly from their negligence. While the repairs were eventually handled through insurance, the lack of accountability for the full impact on the customer is disappointing. I would strongly recommend others double-check any work done on their vehicle before leaving the shop.

I waited for a hour and still no one got back to me just for one tire for a small Toyota Corolla…read moreand yet they took care of 3 people that got there after me. Don't go here unless you don't have places to be.

These guys do great work! Discount tire said they couldn't patch my tires but tire Latina did no…read moreproblem.

brought in for ac was told first come first serve so.brought im on wensday 5pmj uly 15keep 12 days…read moresay when i called he wished it fell off a bridge as he was fighting this repair, 1300,00 torepair said ok said couldnt get ac hose , mine was rubbing on fan but i dont see were he repaired but ac is cold as soon as i get home 2.5 miles away i get codes p0700 trans not shifting , and p0 305 number 5 fuel injector issue cant drive diddnt have this issue prior called and it was a waste of time .so ill deal with this but be aware i dont feel this is the place for my hard earned money , update 5/16 bolts that were installed with new condenser fell out , great work guys

I went there today (Saturday morning) because I had a screw in my tire that caused it to leak air…read moreslowly out. This place is right by my house and my husband has been here before. I went in told them what I needed. The gentleman at the counter, I believe his name Was Dean, was very nice and professional. There were a lot of people coming in and phone ringing and he stayed calm and patient. I sat in waiting room while looking around at all the cool knick knacks on the walls and talking with the other customers there. It took about 45 min and they had the screw out along with another nail they found too! Also informing me that tire is cupped and that was what is making the sound I described to him unrelated to the low tire. He did not charge me for this service! I will definitely go here for all my needs!

The prices here are INSANE. I got a coupon for a $49 oil change. I sent my daughter here to get…read moreher oil and air filter changed. Why would her bill be $$126?!?!?!? They also recommended several services that totaling over $4000. Which included $900 for spark plug replacement. Never again!

Me and my father went out on a day when everything was closing for a snow storm and we had to go to…read moreat least 6 different tire-shops before finding about this place. I went in there and asked if they could do the job and the worker called his boss and said that he could get it done. Around 5 minutes later the owner of the shop came in to check out the problem and they got it done in a timely manner. The owners energy was unparalleled and I would 100% want to come back another time.

So I normally only do food reviews, until my experience at this place…read more I needed brake work badly and I came across a few reviews of this place and decided to give them a call (not to mention it's behind my neighborhood). Right from the the first call to them the owner, Ryan was very present, personable and accommodating. I didn't need an appointment and he assured me he could help and penciled me in. The location is very convent and very clean and welcoming. Not to mention the family dogs running around! I had a great experience. Friendly place and staff. Everything was very well explained to me and I even got to speak to the mechanics as well as Ryan. Everything was completed in the same day and nothing felt upsold. I felt very confident I got great service and it is clear this shop has high standards. I would recommend this shop to everyone. I now have a new mechanic I trust!

Huge and costly mistake taking my car to United Auto in Flowery Branch. Shame on me for trying to…read moresupport a local business that doesn't deserve it, in my opinion. Summary: I understand that auto shops need to mark up parts (on top of wholesale prices) to make a profit. The owner of the United Auto Shop said that 'they mark up parts by 35% over their cost'. After two verbal requests, I finally got (after I paid the invoice) the part numbers for the parts (supposedly) replaced. I looked up the retail prices and saw that they charged me over 2X retail price for identical, readily available parts ($2,800 for parts that I could buy at retail for $1,300). When I discovered this, I called to speak with the owner (Ryan). He said that he would not rebate me 'one red cent', which indicates to me that he's perfectly fine with gouging his customers well above his stated policy. I would think such (in my opinion, egregious) pricing practices were required to be disclosed to consumers and protected under Consumer Protection Regulations. BTW, they didn't complete the work correctly, so I will need to take the car to another shop to get it done right. Details: My car was leaking hydraulic fluid in the retractable roof area and into the vehicle. I had viewed a YouTube video showing the exact same symptoms on the same make / model of car but thought it better to take it to an auto shop to have it fixed instead of doing it myself. Mistake number one was taking my car to United Auto. When describing the issue to the shop manager, he said that he had experience with such problems and knew how to fix them. The manager called me with a rough estimate (not a quote, let alone a written quote) before they even diagnosed the issue, 'for about $5,000' if all of the entire cylinder systems needed to be replaced, which he said he doubted would be necessary. Still no quote. Another mistake on my part. Then he said something that should have been the biggest red flag. He offered to buy my car from me (presumably at a substantial discount) before the work was started. Based on my forty years of business experience, I would say that ethical businesspeople don't do that. But I said no thanks, and let it pass. Another mistake of mine - I should know better. I provided the YouTube video that showed the exact same issue for minimal cost and effort. The representative said that he reviewed the video thanked me and said that he shared it with the mechanic. After doing their work (which is still not complete), which took much longer than they estimated, they charged me over $5,600. Of course, their website states that they can levy a lien on your car if you don't pay in full. So, I did pay, given my experience with them up to this point, and then called the owner to discuss their, in my opinion, egregious charges for the parts (setting aside the extensive time charged me for the work). I requested a reasonable rebate just to adjust the parts pricing from over 2X retail versus what he said was only 35% over wholesale. His response: 'Not one red cent rebate'. I will never make the mistake again and allow United Auto to get near one of my vehicles ever again.