We found Shade Concepts through Costco's sale on Graber shades. We contacted them to help us put…read moreshades in a newly purchased home in Mount Vernon. The people at Shade Concepts were very responsive and helpful. The field worker, Carolyn, came to our home and met with my wife. Carolyn knew the product and gave us options, some of which could save us money. She did not try to push higher-priced items. We trusted her aesthetic and that she was most interested in helping us meet our needs. The installer, Henry, was punctual, courteous, and took the time to answer all questions. Finally, as he cleaned up, he explained that they recycle the waste cardboard and plastic! We would certainly use Shade Concepts again with confidence. Highly recommend

Shade Concepts provides a free in-home consultation, and it is well worth taking them up on this…read moreopportunity. They make these custom, high quality window treatments in many beautiful fabrics.. NOT one size fits all. Our consultant, Daphne, was a great listener and thoughtfully evaluated our situation and concerns (light filtering vs black out for an upstairs guest room with high windows and skylights. Our concerns were insulation/energy for this project). She measured using a laser system which is fast and extremely accurate. She also brought her own ladders. We looked at my wall colors and she gave me her opinion as I was on the fence. Within a few days, Daphne sent a detailed quotation including several options as I wasn't sure which way to go. The quotation included information on the lifetime warranty, US-made product, and Costco Shop Card (which is truly awesome!) We made our decisions on color and styles and were able to pay/place order online. Daphne came back out as soon as the blinds were received and even managed to squeeze us in despite the busy holiday season. I should mention Daphne was personable, efficient, and extremely professional as I remembered her and her meticulous attention to detail when she installed blinds for several projects at our previous home. The installation was done quickly, maybe less than an hour. The blinds look amazing. I would rate Shade Concepts 5 stars all the way! Top-of-the-line, backed by a lifetime warranty, and exceptional staff supporting all aspects of the purchasing and installation experience.

Not sure they are in business. Email and call never returned, email link on their site is broken.read more

Best people ever !!!! The most freindly and the best tell everone this the best place to do businessread more

These guys are fantastic! They put in our floors about five years ago and they have held up…read morebeautifully. We have a small house that doesn't get enough light, so they worked with us to select just the right wood to brighten up the interior. Recently we had a problem with a leaking toilet causing some moisture damage in the bathroom. They got right on it and had it looking as good as new in just a few days. Robbie is a great guy to work with.

Robinson Hardwood did an amazing job finishing an addition to my 1904 home and original fir floors…read more The stain is flawless from the original to the new flooring. The installation team was respectful, competent, and careful to take care of the things in my home. Thank you so much!

great service and quality materials,unbeatable pricing and I would use them again and againread more

The rug they sold us still stinks after two months and though they were fast and professional, they…read moreleft a mess and wanted to charge us for the cleanup. We hired them because their bid came in under other installers, their product seemed similar to other companies and they were recommended. Lastly, there are damaged areas in the carpet they installed.

I am 100 percent impressed with Jennifer and Meryluz from Lyn's Draperies. They are exquisitely…read moreskilled, timely, and professional in every manner. The black-out custom Roman shade they made for my bedroom window looks wonderful, works perfectly, and was a serious upgrade. I recommend working with them for any window treatment you're considering.

I've never taken the time to write a review on Yelp, so the fact that I am doing it is a testament…read moreto how thrilled I am with the drapes & pillows Jennifer & her team made for me. My first custom order from Lyn's Draperies was almost 13 years ago when I began redecorating my home. Since this last project is my 5th, and for my new home, it's evident they produce top quality workmanship that keeps they're customers coming back.

These guys are great...James was running a bit late and texted...he and his partner left the place…read morespotless. Our chimney was fairly new, about 6 years old. James gave a good recap and said given our usage, we didn't need service for 5 more years! Who says that? Honest trades do....! Recommend!!

I have a free standing gas fireplace that i do not believe had been cleaned in a decade.. or ever!…read moreCody spent hours cleaning and servicing it. He was concerned about a large amount of carbon soot.. the next week, he brought his boss back for another visit to check out the unit for safety. They added a little more sealant. And gave me the the ALL CLEAR. Their commitment to service and safety as well as multiple trips? A M A Z I N G! I highly recommend!

Although it took longer than expected it was worth it. My window seat cushions are perfect. Great…read morecustomer service.

Paid $480 for a thin undersized cushion - their response... I needed to take correct pictures of…read morethe thickness. Just the complete run around. Obviously this situation occurs often, as they have procedures for taking pictures of products after you receive them. Would not recommend them at all. Quality is not there for the money

The choices for us was great! We went on Sunday with my daughter and granddaughter. We able to…read morewander around to find what would us. We got tubular steel love seat and sofa. They also delivered and took away the older set. Very well done and we were well cares for

June 14 went to Samuel's to buy a loveseat. Even though their prices can be a bit higher, we…read morewanted to shop local. Lou helped us. We identified three we liked. We were told one is no longer being made, one has a 6 week lead time, and the other a 12 week lead time. We were disappointed to have been shown the discontinued one as it fit my very tall husband best. We liked the 12 week one better, but went with the 6 week loveseat as family was to visit and we needed the seating. We paid for it in full. Called July 24 to get an update. Was told Lou wasn't in. The receptionist couldn't see the ETA page. Said she'd have Lou call us with an update. Looking at the receipt I did notice no ETA was given. Lou never called. Walked into Samuel's on August 14, 8 weeks after the order. Again was told Lou normally works but was out. Again the receptionist couldn't see any ETA information. However, it was stated that that particular company does have a 12 week lead time, so we were still in the delivery window. I said we were told 6 weeks and if we had been told the reality, we would have gone with the other loveseat that we liked better!! A copy of our receipt was taken. We were told Lou would call us with an update. Lou never called. August 25th we got a call from the office manager. We were informed that the imported parts needed for manufacturing the loveseat had been lost so there would be a delay. BUT also our order HAD NEVER BEEN PLACED so there would be a lead time of an additional 12 weeks!! We still needed the loveseat. I said my husband and I would discuss it and get back to them. We were offered a rebate for our inconvenience. August 26th husband decided enough. He went into Samuel's and requested the order be cancelled and a refund issued. He was told their accounting department would get back to him in a couple of days!! We're still waiting for them to call. When we ordered we paid for the item in full right then, but we have to wait on their leisure for a refund when the errors are theirs! They've given erroneous information, evaded communication, and took our funds but failed to place the order!! We've spoken to others, this appears to be Samuel's SOP. Do not recommend doing business with them unless the item you want is in stock, in their warehouse, ready for you to pick up right now!