My daughter and I refinished a set of old wrought iron patio furniture. We needed to get four…read moredining chair room chair cushions completely rebuilt. I couldn't get anyone at other upholstery shops to call me back. One place that did call back told us it would take 3 to 4 weeks to complete the job. I'm so glad that Jack at Jerome's answered the phone and agreed to take a look at a sample of the old cushions. He sounded friendly and knowledgeable over the phone. When we arrived at the location on Hovander, he wore a mask and a sign posted required us to wear masks as well. We appreciated that. He took the time to explain what they would need to do (materials and labor), the pros and cons of our options, and then helped us pick the fabric for the cushions. He worked up the estimate while we waited. And he ordered the fabric that day. While he originally estimated it would take a week to complete the job, we were amazed to get a call two days later that the chair cushions were ready for pick up! And they are beautiful. We were so impressed with the quality of his work, the friendly service, the fair price, and the fast turnaround. A five-star experience!

I called a few different upholsterers in the area and got rude service or nobody called me back…read more When I called Jerome's, they answered the phone right away, gave me a quote right away (which was the lowest I got) and was very friendly and explained things clearly. This was the first time I have ever used an upholsterer and wasn't sure what I needed exactly and Jerome's was very very helpful! I would definitely recommend this place to everyone.

The firm did a beautiful job repairing our leather and plastic leatherette bucket seat. The seat…read morelooks like new and it was dkne as promissed and at a fair price. I would trust a new car or new furniture with them for any type of upholstery repair.

I have been using Jerome's to re-upholster all the equipment in my 7 fitness centers since 2010…read more They are super fast and reliable. I would highly recommend their services!

Volvo S40 doors having limited fabric were experiencing glue failure that was leading to the fabric…read moreseparating and having a loose appearance. Similar situation was happening to the headliner in certain areas. Isaac said he would order new fabric for the doors, as well as headliner, then schedule for reupholstering once the fabric arrived. In the meantime, Isaac did re-glue an area of the headliner as well as tuck some of the door fabric into the door trim to give a better appearance until reupholstering could take place. Unfortunately, the area Isaac glued on the headliner failed after two days. After 1.5 months of waiting to hear from Isaac, I decided to call to get a status update on when the fabric was arriving and the reupholstery service could be scheduled. Having not received a return phone call after two days, I called again. Isaac still has not responded. My recommendation is to skip Jerome's Custom Upholstery, specifically Isaac who handles auto reupholstery, and find an auto upholstery shop with better customer service with experienced upholstery installers. I value my time and money, so will seek an upholstery shop with similar values.

They did a Great job replacing a portion of the leather on one of our expensive Scandinavian…read morerockers. Saved the day!

Restoration Furniture Repair restored a dining table and chairs that had been damaged through…read moreseveral moves. The dining set has been in the family for almost 100 years, so it is precious to us. I am very pleased with the quality of workmanship and the materials used. My 93 year old mother says that she has never seen the table look so good. Kudos to the entire team for their craftsmanship and warm customer interactions.

I called Swanson's on Friday and asked if there was any way he could come out on Monday. We had a…read morestain in our carpet and overnight guests coming Tuesday night! He explained they were pretty booked up but he would try to rearrange his schedule and "earn my business." Within minutes, he called me back and we set a time! I certainly understood if he was unable to meet my emergency need, but was so happy that he made the effort! He came as scheduled and we couldn't have been more pleased! He explained that the stain was pretty deep and he might need to come back and treat it a second time, so if it re-emerged, please call him. I'D RECOMMEND HIM ANY AND EVERY TIME!

I had a toilet overflow into my carpeted front room. I called Swansen's at 7:30 pm and asked for…read morePatrick to take care of my problem. He arrived the next day and my carpet again looks new. This is a great company and Patrick is a hard worker.

No mask or gloves during Covid phase two. Shop owner…read morePromised resole by next day, pick up at eleven. I pay money. 3 days in a row his shop remains closed and he doesn't respond to phone requests. 4 th day, he shows up and says "I'm really busy" "it's not done can you comeback?" No customers in the shop,so I tell him I already gave you my money, I will wait. He replies "F... U". Same treatment 10 years ago when my favorite bellingham shoe repair shop was closed. I will never use him again nor do I recommend him for anyone else- he doesn't keep his promises and turns negotiations into power trips. What a sad human being.

For the first time in my life I have a pair of shoes I love enough to repair. I took my well loved…read moreand severely worn Birkenstocks to Bellingham Shoe Repair. The gentleman did a beautiful job repairing them. They truly look brand new! Thank you BSR for giving me many more miles to walk in these shoes.

He did a great job on my cushions, and it wasn't over priced. Would use him again and would…read morerecommmend.

Outstanding service and workmanship. Same day onsite repair of our chair. Amazing! Mohammad and his…read morehelper had all the tools they needed to do the repair work right at our house.