Although it took longer than expected it was worth it. My window seat cushions are perfect. Great…read morecustomer service.

Paid $480 for a thin undersized cushion - their response... I needed to take correct pictures of…read morethe thickness. Just the complete run around. Obviously this situation occurs often, as they have procedures for taking pictures of products after you receive them. Would not recommend them at all. Quality is not there for the money

I had 2 jobs that needed attention. I dropped them off and was able to pu that afternoon. The price…read morewas more than fair. I will use them again.

I again went to Gilmore's to get a window repaired. There were four people working in the shop…read more The owner had one nice lady stop what she was doing and repair the window in my canvas so I would not have to return later. This shop is outstanding in their old fashioned customer service and their price was so fair I was almost embarrassed.

My daughter and I refinished a set of old wrought iron patio furniture. We needed to get four…read moredining chair room chair cushions completely rebuilt. I couldn't get anyone at other upholstery shops to call me back. One place that did call back told us it would take 3 to 4 weeks to complete the job. I'm so glad that Jack at Jerome's answered the phone and agreed to take a look at a sample of the old cushions. He sounded friendly and knowledgeable over the phone. When we arrived at the location on Hovander, he wore a mask and a sign posted required us to wear masks as well. We appreciated that. He took the time to explain what they would need to do (materials and labor), the pros and cons of our options, and then helped us pick the fabric for the cushions. He worked up the estimate while we waited. And he ordered the fabric that day. While he originally estimated it would take a week to complete the job, we were amazed to get a call two days later that the chair cushions were ready for pick up! And they are beautiful. We were so impressed with the quality of his work, the friendly service, the fair price, and the fast turnaround. A five-star experience!

I called a few different upholsterers in the area and got rude service or nobody called me back…read more When I called Jerome's, they answered the phone right away, gave me a quote right away (which was the lowest I got) and was very friendly and explained things clearly. This was the first time I have ever used an upholsterer and wasn't sure what I needed exactly and Jerome's was very very helpful! I would definitely recommend this place to everyone.

I called Swanson's on Friday and asked if there was any way he could come out on Monday. We had a…read morestain in our carpet and overnight guests coming Tuesday night! He explained they were pretty booked up but he would try to rearrange his schedule and "earn my business." Within minutes, he called me back and we set a time! I certainly understood if he was unable to meet my emergency need, but was so happy that he made the effort! He came as scheduled and we couldn't have been more pleased! He explained that the stain was pretty deep and he might need to come back and treat it a second time, so if it re-emerged, please call him. I'D RECOMMEND HIM ANY AND EVERY TIME!

I had a toilet overflow into my carpeted front room. I called Swansen's at 7:30 pm and asked for…read morePatrick to take care of my problem. He arrived the next day and my carpet again looks new. This is a great company and Patrick is a hard worker.

I can't recommend Juan enough! He recently repaired two pairs of my Birkenstocks and the quality of…read morehis work was incredible!! Both pairs were in need of some help and thankfully he brought them back to life. Not only is his work excellent but he's also friendly, knowledgeable, and genuinely cares about making sure the repair is done right. It's definitely clear he takes pride in his craft and honestly that's becoming harder and harder to find these days!! If you have shoes that need repair don't replace them, take them to Juan. He saved my birks and I'll absolutely be back for future repairs!!

Owner Juan is fabulous! I used to have a great shoe repair shop in downtown Portland. I am happy to…read moresay that I now have one in Bellingham. I didn't have a shoe to repair today, but I had a bunch of questions on several topics. Juan was incredibly helpful and generous with his time and information. Plus he is cheerful and has a great sense of humor. I loved just standing in his shop--it was an amazement and like something out of an elf's time capsule or a movie set or something--I dunno. I didn't want to leave it. I now need to go and break a shoe!

I have an Oreck that needed service and within minutes my problem was solved. It has been remodeled…read moreand now looks like a showroom rather than a workshop. Thanks for the demos on the Miele and Sebo. I'll be back!!!!

Been doing business here for 35 years. Always happy with results. When I needed parts, Rectors…read morehad them or quickly got them. Repairs, when needed, were done in-house (locally) with just a day or two turn around. Just purchased a new vacuum after 16 years. Pleased with choices and the info provided, highly recommend.

Kendra has been cleaning my carpets for 15 years. They're thorough, prompt and professional and I…read morelove the husband and wife team!

I needed some area rugs cleaned ahead of the Thanksgiving holiday. 'Much to my surprise John was…read moreavailable and provided quick and efficient service! Loved being able to book online. Highly recommend!

Super fast service, i gave my leather arizona birks and got them back in 2 hours with cork renewed…read moreand leather glued to the sole. Good work

I have feet problems from polio since before the vax resulting in 2 different size feet and a leg…read more1.5" shorter then the other. Foot wear is an issue for me. I have seldom had a pair of shoes etc that would fit or could be altered for the leg lengths; so, when I find a pair that does fit I nurse them along for literally decades. To that end I have searched constantly for a good cobbler and found one here. I NOW have a pair of slippers (first time ever!) custom made sandals repaired after not being able to wear for 15 years, and an old pair of sneakers with a replaced heel. 3 visits, 3 perfect outcomes. Unfortunately, he is not in his 20's or 30's so I hope he stays in biz for as long as I need him...as I'm not young either! Quick, perfect and knows his craft well.