My husband and I purchased a mattress and then later ended up using the 100 night sleep trial…read moremattress exchange promotion. Our sales rep Max was amazing in helping us get our new mattress ordered and save us money in the process. He was very helpful and kind and made the process very smooth! We will definitely be shopping at living spaces again especially this location! Thank you max!

My wife and I stopped by Living Spaces to browse some couches. When we walked in, we were greeted…read moreby Curtis, who did a great job getting us situated and pointing out where everything was. He let us know to reach out if we had any questions, which we appreciated. They also have a playroom for kids, which was a huge help for our little one while we shopped. While browsing, a sales associate named Melanie approached us to see if we needed help. I let her know we had already been helped by Curtis. She continued to help us anyway, which was polite, though we weren't really looking for additional assistance at that point. We had already found the couch we liked and are waiting to purchase until we close on our new house, so we didn't place an order that day. She was respectful of that. She also explained the protection plan for the couch. We let her know we weren't interested, and she was understanding. Later after preparing our order information for when we're ready to call in and purchase, she checked back in and provided a reference number which was helpful. The protection plan was mentioned again, which felt a little repetitive, but we declined and moved on. Overall, the experience was good. The store is clean, well laid out, and has a great selection of furniture. My only downside is that sales associates tend to stay very close and multiple people may ask if you've been helped already. I understand that's part of the business, but I personally prefer a little more space when browsing. That said, it's a nice store with quality furniture. Just be prepared for frequent check ins once you walk in.

If you're looking for affordable furniture and home decor in Auburn, CA, check out the Nest Home…read moreStore. The styles are current and range from classic comfy, modern contemporary, California coastal, and farmhouse. All items are brand new. They carry sofas, sectionals, recliners, coffee tables, coffee soles, dining sets, bookcases, bedroom furniture, mattresses. and home decor. The pricing is on par and possibly cheaper than the big box shops. I luv dropping in to check out the newest items. The showroom is gorgeously designed and set. Not amateur hour. Even if you're not in the market for furniture, the home decor and knickknacks are worth checking out. Butter trays, manual juicers, cutting boards, charcuterie boards, serving utensils, tablecloths, and art prints are just some of the items they have. Pricing is comparable to the red dot big box which is down the street. The folks working here, are downright friendly and knowledgeable, not at all pushy or imposing.

FREE DELIVERY WE WENT FOR IT! My husband's dream click and…read morelove seat! Soooo comfortable and relaxing!! I went straight for comfort!! BUT with that said I actually like the look of the couch etc.. The Flexsteel furniture company has been make these is Georgia since 1860!!! Watch their YouTube videos on the company. Very impressive!!!

Scandinavian-designs-rocklin helped us score some key furniture and accents for our ranch…read more After visiting Scandinavia, we wanted items representative of the countries we visited for comfort and as conversation pieces. Your store helped us meet our goal. The service was impeccable! We'll be back! Smith Family, Sloughhouse

My experience is that I went here 3 separate times with intent to purchase, and the only…read moreacknowledgment I received (the 3rd time) was "Welcome in".

We had a good experience at the RC Willey Rocklin store, especially working with Steve Romero. He…read morewas professional, patient, and very helpful in guiding us through the process. What really stood out was his follow-up and support all the way until the last minute to make sure everything went smoothly. He truly provided excellent customer service. However, I was very disappointed with the delivery experience. When the delivery staff arrived, I politely asked if they could remove their shoes or wear booties before bringing the furniture inside. I was told "no, and if you have a problem, call my manager." I accepted this because I did not want to cancel the delivery and reschedule for another day, but the response felt dismissive and unprofessional. As a customer inviting people into my home, I don't think that was an unreasonable request. During the delivery, one of the delivery staff injured his leg and was bleeding onto my carpet. We were concerned about him and tried to help by providing bandages twice to stop the bleeding. I truly felt bad for him and hope he is doing well. In addition, there was damage to my stairs during the delivery process, and I was not informed about it at the time. I only discovered the damage after the team had already left my home, which was very disappointing. Unfortunately, I am giving this review 5 stars mainly out of respect and appreciation for Steve Romero's outstanding support and professionalism throughout the process. I hope the delivery experience can improve in the future.

I had a phenomenal experience from start to finish in purchasing my bedroom set! The Salesperson…read morewas filled with knowledge and not pushy!! (very important to me.) My delivery gentlemen were perfection! Kind, friendly and helpful with my questions. This has honestly been the best experience I have ever had in purchasing/delivery of my furniture! Thank you ALL! Sheri Alves

I had just moved from a home into an apartment. I was pretty stressed out. I looked around at all…read morethe furniture stores for a good queen set and I also needed a couch. I would go to multiple furniture stores, and I would not see any bed sets that I liked. The wood just wasn't right. I found this location on Yelp and I decided to go check it out . I am so glad I did at first when I walked in it just looked a little small like maybe they don't have a lot of furniture, but I got the pleasure to meet with Daniel he guided me and said that they have multiple bedroom sets. So what he did he showed me a lot of books filled with all the furniture that they have. I had a seat and I looked at all the books. There were so many of them that I actually liked. I had difficulty picking one. They were all very beautiful bedroom sets and exactly what I was looking for according to the color . I ended up picking a bedroom set . The delivery was very quick and very sufficient. The guys built everything for me in a good timely matter. They picked up all their trash. Everything went great. I am in love with my bedroom set. I was still in the hunt for a couch and I found one that I really liked and I sent a picture to Daniel and I asked him if they carry this one and he said they do so I ordered it. I went back inside and ordered it. My couch got delivered with in the next day. They set it up for me same experience and I got the couch that I really wanted. Overall, if you're looking for any furniture, I definitely recommend this store. They have so many books you could look at they have so many furniture there anything you would want. Daniel was a pleasure to work with and he was very helpful and he listened to all my needs. I am very satisfied with the furniture. I got here. I would definitely be back here again.

Very disappointing. Saw a post on Facebook market place, messaged them about a couch they have…read moreposted for $99 got a semi automated message back. Saying they have it, plus store address & hours. Drove 2 hours to come check it out. Come to find out they don't have it in the store it's in the wear house plus it's $2,000+ . So as you can see why I'm super disappointed. Post was misleading. Plus the gentleman who welcomed us in was way too pushy. We said we just want to look and he kept hounding us with question and deals, that alone would make me walk out if I was looking for new couch. Say your hello, say your name and say I'll be over here if you have any questions. Let the customer shop in peace

We had a great experience working with Yamayah at the Roseville,CA location. She made the entire…read moreprocess feel comfortable and easy from the start for my partner and I. She was very informative, answered all of our questions thoroughly, and never once felt pushy. It honestly felt like she wanted us to make the best decision for us, not just make a sale. We ended up purchasing a mattress set with her, and although we unfortunately had to cancel the order later for reasons completely unrelated to her, our experience with Yamayah was still excellent. She was professional, kind, and genuinely helpful. Highly recommend asking for her if you visit the Roseville location.

Currently on hold with the manager because they're refusing to honor my 90 yr old mother's warranty…read moreuntil she climbs under her sectional to take a picture of the non-working motor!! Absolutely disgusting way to treat disabled customers!!! After the manager picked up the phone and put it back on hold repeatedly, he hung up on me. I called customer service and was able to talk to the service provider myself, they were able to help! Obviously the store associates don't care about customers beyond their sales numbers. I was raised to have integrity, so I don't understand their lack of empathy. Bunch of greedy, slimeball salesmen!

I was shopping at Lowes the other day and thought I would drop in next door to the Home Consignment…read moreshop to check out their latest inventory. I wasn't needing any "new to me" furniture, decor, or jewelry. But you know how that goes. This place is large in square footage. Stocked with gently previously owned furniture, home decor, and jewelry. The furniture quality is outstanding. The kinds of pieces solidly made not shoddy. The styles range from mid century, cherry wood Asian themed, modern farmhouse,and contemporary. So many styles. The pieces are staged in showroom type setting making everything eye catching, so much so I caught myself mentally doing a home makeup over in my mind. Hubs even found a framed lithograph art print of 1984 Laker Kareem Abdul Jabar by LeRoy Neiman. Then I happened upon the jewelry section. Letting out a big sigh, I luv looking at jewelry. They have beautiful pieces and some high end brands such as Rolex and Piguet watches, Tiffany. My eye was drawn to the vintage art deco jewelry set (necklace, bracelet, and earrings) of gold and lapis. Very unique. All the jewelry looked to be in excellent condition. The woman working the counter had a great attitude, so fun and easy to talk with. She entertained my gawking and questions. Not pushy in pressing a sale. Plus she was knowledgeable.

Home Consignment is a fun store in which to leisurely browse around. Located right next door to…read moreTrader Joe's in Folsom... it gets a lot of traffic. Customer service is readily available if you need it. It is nice to be able to meander however without employees breathing down your neck. This is a very big store. Things are well organized and in great condition. So many items from indoor/outdoor furniture, artificial plants, couch pillows, mirrors, framed art, and seasonal decor (see Mrs. Clause:)). There is also a Fine Jewelery section which you typically do not find at a busines like this. Setup like a department store... you may view the jewelry items under glass. Value? Well, the things I am typically looking for are artificial plants like a cactus for my patio or for an indoor area I am trying to refresh. They are extremely reasonable as opposed to Target or Home Goods. From reading the reviews, customers have found some nice items. Next time you are cruising through the TJ's parking lot and have some time on your hands consider a walk through this fun and interesting store. Who knows... you may find your very own special treasure! Happy shopping.

Big shout out to the whole staff that helped resolve issues we had with our new recliners…read more Very easy to work with as opposed to big box stores. If you need something, check them out first. Jerry and Marylou

Purchased two leather sofas less than 2 years ago (Aug 2023) from previous owner (Mike) for over…read more$4,000. They had lifetime warranty on them for certain things and the new owner (Adam) had the couches picked up because the issue was covered under it. During pick up, his movers did not handle the couch with care at all. They drug it down the metal screen door and scratched the front of my couch and they dropped my couch on the cement and drug it across it trying to pick it up again. It ripped the entire underside edge of my couch. Scratched the entire front part of them. Not once did they admit to it or anything. They tried to pretend it didn't happened until I reached out immediately with video recording of the incidents. The same day, we went by the store to check in on the repair of the couch, and the manager said that he would personally thoroughly inspect the couch for any damage that could've been done. He said the couches would be returned to the house in an hour or so. They arrived with the damage caused by his employees is still there. When I called and spoke to him, he said he did not see any damage which was a lie, and I sent the images to him again he said that he would reach out to the owner the next day and call me with an update. The next day the owner called and he said that they could paint the leather. Which to me is not a sufficient repair of $4,000 couches that were blatantly damaged by his employees. He proceeded to argue with me and said that he was doing us a favor by not charging us for the couches to be picked up and transported back-and-forth. In my opinion, I would have rather transport than myself because I know I would not have damaged my own couches like they did. He never offered any discounts, MIKE, the owner mentioned that to us, not ADAM the new owner. Also, he said "we are doing you a favor " by not charging for pick up or labor which this information was never disclosed to us at anytime until AFTER we spoke to ADAM. Adam has not been professional or customer focused. He was argumentative and lacks customer service. Just like his response to the review. The original owner, Mike called us personally because he knows us and he came out to look at the couch and did a small glue repair to it. He was friendly about it, but the current owner did little to nothing about the situation. He still has yet to reach out to us after Mike came out to take care of it. I still feel that even with the repair the couches are not in the same condition that they were prior to them being picked them up. And he did not handle it very professionally or customer based. I would not buy anything from here. I will never recommend this place to anyone and I will definitely be telling my entire family who has bought from there, since the 1980s, to stop going there. Spending all that money on couches to have them damaged and not being taken care of is very concerning. He could have replace the couch with another one of equal value, given a cash value for the cost of repair to have it reupholstered, or anything but instead, he just wanted to take the cheap route and paint over damage. Instead, he wanted to try to argue with me and tell me he was doing me a favor. The only favor he did was show me his poor business and customer service which will keep me from referring or returning to this place ever. A lot of business will be lost because of this.

We were very pleased with the service we received at the Ashley Home store in Roseville. Aly was a…read morewonderful help to us and she is a very kind and smart person. I highly recommend this store and the staff and managers are so friendly and nice too. They had a wonderful sale and we really enjoyed our ourselves shopping for our furniture. If you're looking for good furniture and a great selection of colors go to Ashley Home store! I feel like I made friends because the people are so great!!

Horrible experience with their online and in-store service. I came into the store to buy a sofa,…read morenot realizing they charged me more than the online price-- even though the sales rep saw the price on my phone. I'm sure it was just an honest mistake, but it was still frustrating. Later, I purchased a dining set and requested a price adjustment after the price dropped. They hesitated to adjust it, and on top of that, they refused to refund the tax I had already paid on the difference. Overall, the lack of transparency and customer-friendly service was really disappointing. I expected better.

My wife and I have been working on a major house design project with Jennifer Atristain at the…read moreEthan Allen Roseville office for 4-5 months now. We both have nothing but good things to say about Jennifer and the Ethan Allen order / delivery support people. Jennifer is everything you want in a designer. First off, she is an excellent listener. That's so important when you are trying to get another person to understand what you like and dislike and the vision you have in your head. She's also very skilled at her craft, interior design, with a real eye for what colors, textures, and shapes go together. She's also quite skilled with interior design software and putting together computer-generated layouts of how she envisions her designs in your home. I found that to be extremely helpful. And lastly, she has a great personality, is easy to work with, has a good sense of humor, has an enormous amount of energy so she keeps your projects moving right along, and is prompt with replies to questions sent to her by email, text, or phone. My wife and I were also extremely impressed with one of Ethan Allen's "white glove" delivery teams that was comprised of Hugo and Kenneth. We've had Hugo and Kenneth make multiple deliveries to our house, sometimes with large items like rugs, headboards, oversized chairs, or end tables. Hugo and Kenneth always put booties on over their shoes before entering the house, were careful when navigating narrow hallways with large items, and were careful with our hardwood floors when putting items into place. On future orders (and with my wife as happy as she is with what she's ordered thus far from Ethan Allen I'm sure there will be more), We will be sure to ask for Hugo and Kenneth by name to be the ones to deliver the items.

Bought a recliner based on past good experience with Ethan Allen. Specifically asked for a fabric…read morethat would wear well. Fabric TOTALLY frayed within a few months. They replaced the recliner with the same chair, which did the exact same thing. I have furniture that I bought at Ashley's which I've had for years, and has stood the test of time. Ashley's is a higher quality store than Ethan Allen. The structure of the chair is falling apart now. Ethan Allen is not a store that sells quality furniture, nor does it supply competent sales people. I am not one to post opinions on these sites, but think people should be aware that Ethan allen is not the store it was 20 years ago.