Awesome experience at a family owned business!…read more Service and experience you will not find on Amazon or Walmart. my family and I were greeted immediately when we walked in, and the environment was warm, welcoming, and family friendly. Karen gave us plenty of options and took the time to explain each one. She never rushed us, and she made sure we understood the differences before we decided. Mattress Factory Furniture Outlet offers repurposed and budget friendly mattresses, which is something you don't see often. We purchased a beautiful repurposed mattress and paid around $140 including taxes. The value is incredible. Not only are there eco friendly options, but there is a real variety to choose from, so you can find something that fits your needs and your budget. The staff even helped me load the mattress into my vehicle, which was a great finishing touch. I highly recommend this business. We need more businesses like this one that truly care about the customer and the customer experience. I'll definitely be back!

Being rather picky I've been looking for a mattress for 2 years. Mattress Factory and Karen solved…read morethat. She had an insticnt for what I wanted, plus she was knowledgeable enough about her inventory to direct me to the right mattress for me.

This place ROCKS! They didn't have the firmness I wanted so they made it for me. No up charge. The…read morecost was great. A heck of a lot cheaper than the big mattress store. And everyone there was so nice and helpful. I bought a mattress from here years ago and totally forgot about this place and was a fool and bought my mattress from those big box stores. Then my friend recommended me here. So happy she did! My wallet is very happy she did!

Well, for one they could have a little bit of sympathy and understanding for a guy like myself 60…read moreyears old disabled and just spent $600 on a new mattress. After taking it home, I quickly realized there was something wrong with it and after the third night I called and spoke with Yasmin. I explained to her that it wasn't really a plush Mattress, which I had asked for and that there was a dip on one side. She told me I could bring it in so they can maybe see if there was a problem. I mentioned to her However, it would have to be in two weeks since I was due to have surgery. When I did bring it back, it was a different crew of people, about five young people, And I kind of lightweight almost felt like they were tag taming me. All talking at the same time And over me and saying the obvious, that it didn't look like there were problems. They just threw it on the ground and told me they know how to make Mattresses and that they never make a mistake and one would say one thing and the other would lean in to another and they would repeat themselves.. long story short, they wouldn't accept my version of the truth. So I just felt like it was kind of messed up that I couldn't get my $600 back, especially after the young woman wouldn't take my hand to help me out off the mattress that was on the ground. After I felt like I almost had to throw down when she walked out to the car with me but got into a brand new model Y and drove off. I had explained to them that I could not afford to lose $600 like that. I asked him if they could keep the mattress and sell it for me as a used Mattress and the young man responded by saying 'If they sold it they would keep the money . At this point I gave in and went. home. So I guess to I all who are thinking about a new mattress.. and on a fixed income, just check twice before giving your money over most notably to Valley Mattress on 14th Ave. It's sucks because I try to shop my local neighborhood small business owners, but these days it seems they often don't have the best of business ethics. .

The sales pros at Mattress Firm Arden were all knowledgeable, fun and engaging. The person who…read moreassisted me in my decision and purchase was Mason, who took time to show me everything ~ explaining many details. I wasn't actually planning on buying that day, but then once I got home- it all sunk in and I called a hauler to remove our big Cal King headboard and old mattress to make room for a new and improved set-up. We wanted time to clear the room- move the rug, vacuum etc. However I should note Mattress Firm offered to remove the actual old mattress. ( but not headboard and bed frame) I returned to the store and Mason went over all options with me and made the transaction simple and clear, while covering all bases including some very nice sheets and pillows... Everything was set up for the very next day. Delivery was on time and flawless, as was the set up of the motorized base and mattress. The entire process was actually enjoyable and very easy. Im hoping we will like the new fancier bed as much as I did shopping for it. This is our 4th TemperPedic purchase so we are definitely sold on the quality. They're pricey but in my opinion worth it- good sleep is essential!

Cassidy from Matter Firm was so easy to work with!…read more She made the entire process feel smooth, organized, and stress-free from start to finish. Super responsive, on top of every detail, and just genuinely great at what she does. Not to mention she got us in for the best bundle deal, like, who doesn't love saving money?! Anyway, 10/10 would come here again. Fresh Queen to go with the new crib, woot woot!

In a time when everyone is buying everything online, this store reminds me of how things used to…read morebe. The service and the value are top notch. So happy we happened to stop in and look around. Wonderful salespeople and we got a really cute chair!

Oooh, where do I begin?! Sam, our salesperson, is Awesome!! absolute no pressure, we got to browse…read moreat our convenience, and when we had a question, he answered all of them. The hardest part was choosing the color of our sofa, but we love it so so much it's so comfy. Our grandkids will love jumping on it, which is fine with us. delivery service was spectacular as well. We were given window of to 5 PM. They called me at 12:30 and said can you be there at 1 o'clock? I said of course they arrived at 12:45. They were gone by 30 beautifully assembled, mess cleaned up,packaging have a plate removed more furniture from the store. They were just amazing.

great place to purchase your mattress. We have purchased several mattresses from here. The owner…read moreBrianna knows her stuff. Plus, she is very personable and not pushy. There are some mattress locations that will only "push" the brands which their own company is affiliated with and not other brands. Not here. Hence, one of the benefits purchasing from a mattresses broker. Their pricing is also competitive....and this business is a local member of your community. Another plus. The delivery and set-up was also a breeze. Tay and his team were cordial and professional. And asked if the bed was at proper height for you...and if not, willing to adjust without any complaints. If i need another bed- i am coming back here again.

Very grateful to have made this my first and only stop to buy new mattresses for my kids rooms!…read moreBrianna and staff were amazing!

When they say 1 stop they truly mean it…read more Came here with my SO. We have been on the hunt for a couch and loveseat for his/our game room our house. He has his game room and I have mine both sporting our fave teams. This furniture store was our second stop for the day- with only intent of window shopping, facebook marketplace was still an option for us keep in mind. Vlad was there to help us. He was not overbearing like some furniture sales persons are. He was helpful. We purchased a whole set of couch and loveseat for $1k including taxes- we paid outright. Vlad waived the delivery fee, had delivered the same day and even called us when they were on the way. Delivery was painless and quick. The whole process was a breeze.

The furniture looked good and well made. The staff gave advice without pressure. Delivery took a…read morebit longer than planned.

I took my dad shopping for a much needed new mattress. When we walked in, David greeted us. He was…read morevery polite, and knowledgeable, taking his time to show us many different mattresses and bases. We found the perfect mattress and base at a reasonable price. David was even available the day of delivery to ensure a smooth delivery. Thank you!! Highly recommend Matthews Mattress!!

My son needed a new bed and we decided to stop here. Walked in and was immediately greeted by a…read morewonderful gentleman named Gene. He talked to my son asking questions about what type of bed he was interested in. We looked at several beds and ended up with a nice pillow top mattress at an amazing price! It was a much cheaper price than the competitor up the street. I am so glad we stopped here because the customer service was outstanding and Gene was such a wonderful man. I'd be happy to bring my business here anytime and will be referring friends and family here if they're in the need for a new mattress.

Came in looking for a couch and staff was very helpful in helping us pick out the couch we wanted…read moreCouch was delivered the same day and setup went smoothly Would recommend buying from here Couch is awesome

I had just moved from a home into an apartment. I was pretty stressed out. I looked around at all…read morethe furniture stores for a good queen set and I also needed a couch. I would go to multiple furniture stores, and I would not see any bed sets that I liked. The wood just wasn't right. I found this location on Yelp and I decided to go check it out . I am so glad I did at first when I walked in it just looked a little small like maybe they don't have a lot of furniture, but I got the pleasure to meet with Daniel he guided me and said that they have multiple bedroom sets. So what he did he showed me a lot of books filled with all the furniture that they have. I had a seat and I looked at all the books. There were so many of them that I actually liked. I had difficulty picking one. They were all very beautiful bedroom sets and exactly what I was looking for according to the color . I ended up picking a bedroom set . The delivery was very quick and very sufficient. The guys built everything for me in a good timely matter. They picked up all their trash. Everything went great. I am in love with my bedroom set. I was still in the hunt for a couch and I found one that I really liked and I sent a picture to Daniel and I asked him if they carry this one and he said they do so I ordered it. I went back inside and ordered it. My couch got delivered with in the next day. They set it up for me same experience and I got the couch that I really wanted. Overall, if you're looking for any furniture, I definitely recommend this store. They have so many books you could look at they have so many furniture there anything you would want. Daniel was a pleasure to work with and he was very helpful and he listened to all my needs. I am very satisfied with the furniture. I got here. I would definitely be back here again.

Honestly the current pictures here don't even do them justice, trust me guys it does not look bad…read morein there, its bright and organized and clean. I wish i took more pictures but i forgot! I was initially sketched out by the area but, if i can go in there by myself no problem, you can too hahaha. Anyway, i decided that i want to get a new bed, so i went looking on Sunday. I have been eyeing one that i saw with Costco online but wanted to see how it felt, so i actually went to Ashley's furniture first. Of course, once you walk into that, you are like a piece of meat with a bunch of prey around you. Soon they send someone to follow u around for your whole visit... i hate that. i kept telling the sales guy im poor and dont follow me. hahahaha anyway. it is NOT like that here AT ALL! So i came in, and they just kinda nodded and said hi, and i just went looking by myself. At this point there was only one other family here, so they totally have the capacity to help me but they just kinda let me chill for a bit. THANK YOU. but as i was leaving one of the guys told me there are clearance mattresses that i haven't looked at yet. so i was like wow how did u know that is what i needed. Well, they have pretty good mattresses on clearance tbh, and they are quite affordable for good mattresses. i got a nice serta one for a good price. and they are NOT PUSHY AT ALL. they just answer whatever questions you have and encourage you to just try it. like the other reviews, they will also work with your budget, so i think you can be honest with what you have to work with, also, remember to negotiate! My mattress is getting delivered on Saturday so i'm super excited! I can't say for sure you can find what you need here, but if you are on a budget, you should definitely stop by.

I am a repeat customer because I trust the products and I trust Ramesh and the sales guys there…read more This time I purchased a new mattress during the Labor Day weekend. Great prices. My questions were answered and because of that I got the best mattress for me. It was delivered and my old very soft mattress taken away. I LOVE this very firm Stearns & Foster mattress purchased. I have had great sleep since it was delivered. Thanks Ramesh and family. See you again when I have another purchase! #SatisfiedCustomer

I had a great experience here! Eric helped me look through the selection - going through the…read moreoptions I had looked at online and making several recommendations based on what I liked and need in a mattress. I was very pleased that every mattress I saw online was available to try in store. Very clean and well organized! I ended up loving one of the recommended mattresses Eric suggested. It was right in my price range and available to be delivered on a Saturday while I'm moving into a new place, so the convenience is so appreciated. It was an easy check-out process, Eric walked me through the steps of getting set up with the Progressive lease and a new mattress protector! I'm rebuilding my credit too so it is a very appreciated option. I was able to be in and out with a new mattress set up with delivery all in under an hour! I would highly recommend this place and Eric as well!

Bought a mattress here and then my roommate bought same exact mattress. However ours were…read morecompletely different in feel. Concerned I went in to see if there could have been a mislabel on my mattress as it felt much firmer. Melissa fully helped me when I brought this up and received my concerns as valid about possibly receiving wrong mattress. She was very considerate in listening to my concerns and I didn't feel that I was troubling her my questions. She came up with solutions regarding how to help me best and gave me options! I absolutely recommend her to anyone who is coming into this Mattress Firm! She was able to provide me with reassurance about fixing the mattress mislabel. Excited for my new delivery. Thank you so much Melissa!