Great place to buy a spa, delivery was on time and all went well. Josh was a big help with the…read moreorder and had a small problem after installation but Josh walked us through it. Also have in house service.

Matt is excellent with customer service and knowledge about the hot tubs and the red light therapy…read moresauna. We had an excellent experience and definitely recommend both Matt and Hot Tub Family!

Daniel is your guy! What amazing customer service!!! No pressure sales and he explains everything…read moreclearly. Came out personally to get our hot tub up and running again. Thanks Daniel!!!

Randy & Daniel were awesome! Great customer service...even came to our house after 5 pm to give us…read morea tutorial on our new Caldera saltwater hot tub! Would definitely recommend!

I bought my spa several years ago from Capital Spas. I have stopped at the store when in need of…read moresupplies. But after years and years of faithful performance, this winter my spa was COLD! I called on the weekend, no less, left a message and a a repairman was out in two days! My spa is built into my deck and the access door is undersized. Kevin had to crawl into the little passage and then had to cut a new access door to get to the heater! I was so surprised that he did this all so well, in what I thought little time. If you want a place that you can be assured of excellent service, that will always be there for you, Capital Spas is the place to go! BTW, they also have other great things for your backyard as well.

The 2 men were eating when my husband and I walked in, 3 cats sitting on the table that they were…read moreeating on. Disgusting!! We told the young man what we were looking for. 2 to 3 Seater, with a lounge. He told us nothing was available on the floor. And he showed us a brochure with diagram. I asked what was the delivery expected time, and there was no real clear answer. The older man was very sarcastic. I told him I understood about the Covid delay. I want to buy spa, I'm seriously making a decision tomorrow. He continued to be rude about delivery time. I confronted him about how rude he was acting toward me.... he actually told me "just go" !!! OMG... really couldn't believe The customer service. He was waving his hand shooing me away. Stilling in his chair, mouthing off to me. It was very upsetting , he should be embarrassed. If he treats people this bad when they first come in. Can't imagine how horrible it would be to get your hot tub. They do not allow wet test either ! Note: I went into this website and I seen the hot tub that would be suitable. The young man was too lazy to show us. I see his response: read below and you'll be able to see that he continues to be rude. Very unprofessional! For the record I love cats and all animals. Just don't want them eating on top of my dinner table.

I'm so mad that I didn't realize this was a pool supply store (thought it was only an installer,…read moreand I don't know where I got the idea). A final straw at Leslie's made me look again and I'm so glad I did. It's like night and day. They are actually knowledgeable and not just trying to sell you a long list of unnecessary crap like Leslie's does. Don't take my word for it, go ahead ask a question at Leslie's and ask the same question at All Seasons. Bring a water sample to Leslie's then take an identical sample to All Seasons (protect the water sample) and see the difference. My pool is looking great!

Knowledgeable people and with fair prices. Came to my home and gave a free estimate along with a…read moregeneral evaluation of my pool equipment.

I recently purchased my first hot tub from Sacramento hot tubs and could not have asked for a…read morebetter experience. The salesman Sean was knowledgeable and knew his competition. Pricing was good and included items others charge for, including an upgraded cover and cover lift. The delivery team of 3 was experienced and did an excellent job of navigating a tough path to the site. Once hooked up, I've been in it at least once a day. I've been very impressed with my overall experience to date!

I paid $604 in advance for a service visit 6 weeks ago. (June '26) I have followed up and spoke…read morewith 4 people on 5 different occasions. Josh and Tatiana and Jenn (the service manager). I was to receive a service report as well as a follow up repair visit. Nothing. No calls were returned. I contacted corporate support at Master Spa - Nick Hammer, he told me his calls were not returned. I had to contract with another spa company for the diagnostics and repair. Stay away. There are many other great spa companies out there that actually are reliable and who won't disappear after taking your cash. -------------------------------- Thank you for your response. I have not received a quote regarding a repair. Master Spa has no record of speaking with you. Nick Hammer at Master Spa is the customer service interface. I spoke with Ivan, Jenn, Tatiana and Josh regarding my situation. I was told to wait until Ivan notes were translated. I called 4 times, the last time with Tatiana - she said she'd create a service note. She said a service ticket was never created. still no response. You have my phone and email - please send me the diagnostic report from Ivan and the quote to repair. This tub has been inoperable since June - right when i called you.

Eduardo communicates with me very easily, walked me through the whole process and then did EXACTLY…read morewhat we agreed upon, and even more. He went the extra mile and gave me a great price on top. Zero issues. Would recommend him to anyone.

Eduardo installed a new filter system and pump for my pool. He also installed a new light system…read more Very professional. Responds quickly and stands behind his work. I recommend Eduardo without reservation.

I need to give props to Tatianna, she was incredibly knowledgeable and genuinely helpful, not only…read morewhen it came to explaining how to use our hot tub but easing my mind. Before speaking with her, I wasn't sure about my purchase or that I made the right decision on which unit or honestly even the right brand/store. Tatianna helped with my concerns and doubts with a level of patience and understanding I didn't expect, especially for her age. I'm not going to lie, after originally purchasing I shopped other stores and price was absolutely on my mind as I brought in prices and info sheets of other units I had seen. She actively listened to what was on my mind, went over everything I wanted to talk about, compared other models offering pros and cons for each, reassuring and knowledgeably addressing the issues. This after sale service made all the difference and I am truly grateful for her professionalism. Thank you Tatianna for putting up with me and taking your time to make it such a great experience.

I just had the most amazing service with "Tori" from Alexander spa. I'm a current owner of a…read morebullfrog spa and absolutely love it. it's been amazing. I did have a few questions about operation needs and an ozone stabilization replacement. Anyway Tori far exceeded the meaning of true customer service. I highly recommend this company for any spa needs. Thank you

Did a great job on painting pool. Helped with the tiles work . Fast service…read more Drained pool and cleaned bottom applied epoxy paint for great price

I can't say enough good things about the job this company did for us. I received an estimate…read moreseveral years ago, but due to unforeseen circumstances, the project had to be put on hold. Even then, I knew this was the company I wanted to move forward with--and I'm so glad I did. The staff was punctual, efficient, and did an outstanding job from start to finish. They arrived on time as promised, got straight to work, maintained a clean workspace, and wrapped up seamlessly each day. Although a few days of rain extended the timeline slightly, I truly appreciated that they waited for good weather to ensure the work was done right. The new tiles, plaster, and step markers turned out absolutely amazing. Everything exceeded our expectations--and my kids are in heaven!

We bought a new-build home in Lincoln, CA and had a blank canvas in our backyard. We knew we wanted…read morea pool, so we interviewed a number of pool builders in our area, ultimately selecting California Trademark Pools. Our decision to go with this company was based on many factors, including that they are family owned, local and many of our neighbors and friends had previously used them as a pool contractor and loved the results. Ryan put together a beautiful design based off our desires. Jerry, Cory, Derek and the team kicked off the construction in November, for a winter build so we would be ready for Spring. We also need to offer a shout out to their concrete sub, JR Concrete Services, who left us with an awesome pool deck. They were exceptionally responsive and professional throughout the build process. We were ready for swimming by March (brought to you by pool solar by Sierra Pacific and warm CA weather). We could not be more happy to recommend California Trademark Pools for you pool build.

Absolutely the best pool builder you will find!! The entire process was so smooth I can't think of…read moreone thing we weren't pleased with. They went above and beyond what we could of asked for. The result is beautiful. Everyone we met was so down to earth, extremely knowledgeable & efficient to work with. We recommend CTP to everyone we know!

CHANTAL is amazing!! If you need outdoor furniture, pillows or umbrellas make sure to ask her for…read moreguidance!! She's personable, knowledgeable and has a great eye for design!! She's amazing!

Really great quality, interesting pieces at reasonable prices. The chairs we found were absolutely…read morethe most comfortable we tried- and we went to 10+ places all over the Sacramento area! We get all day, full sun and everything's holding up great. The women we worked with were very knowledgeable and helpful, too. Overall a great experience, would definitely recommend!