Their selection of couches is far superior compared to other large furniture stores. We found the perfect couch here and were super excited to purchase it and get it shipped to our home. Everything seemed super smooth sailing. We were told by 3 different people throughout the store that the CareFree package they offer is $375 and you get that money back in store credit if you don't utilize the services after 5 years. They allow up to 48 hours before delivery to make any adjustments to your order which is great. However, if you need assistance you have to talk to a customer service line and there's no store number. We went in to the store after attempting to talk to customer service and found out that the person we spoke to on the phone cancelled our order. We were told that one of the pieces in our order was on backorder and wouldn't be available for two months and they couldn't reserve any of the pieces until they made it to the warehouse. However, the sales manager made a comment that some of those pieces might already be promised to other orders, which is slightly confusing since we were told the pieces couldn't be reserved. After looking at both receipts, we noticed that the total for the carefree package was different and not $375, which was initially promised in store by several people. We then went back into the store to ask questions and were told that the carefree package is actually 15% of your purchase and not a flat fee of $375. We were also told that if you do not use the service within the five years, you don't automatically get that money back in store credit. You have to spend double of what the credit is before being awarded the store credit. For example, if the 15% comes out to $300, you have to spend $600 in store in order to activate the $300. None of this was told to us when we bought the couch .We wanted to go home and measure our living room before buying the couch to make sure it fit, however the man we dealt with pressured us into buying it by saying "just order it now and you have 48 hours to make changes to the order". There is a lot of fine print that they do not explain to you. If there's anything you get out of this, let it be that you make sure you ask questions about what the fine print is before they take your money! Remember, they care about making the sale, not about customer service and a quality experience. read more

Stopped in to look over some ideas for a new sofa. Showroom was quite large with a large selection of furniture for bedroom to living rooms, from beds, chairs love seats, sofas, tables,lamps. Plenty of sales associates floating around, ready to assist, and answer any questions we had. They also had measuring tapes in case you didnt have your own to determine if it might fit your space. A very nice kids playzone is on site if you have small kids for them to climb around and be occupied ! All of the sales people were friendly, without any high pressure tactics and the prices and sales seemed well within reason. read more

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I've come here multiple times to make purchases for my home. The place is huge and nice inside. The staff is always attentive but sometimes they will approach you when you just want to browse. Their furniture is pretty nice and their selection is updated. I feel like the items I'm purchasing is worth my money. Also they have an indoor play area too so you can drop-off your child while you walk around. read more

Living Spaces - Furniture Stores Near Me - Roseville, California

Honestly, I came to pick up two nightstands and wasn't sure if they would already be assembled or disassembled. When I arrived, they were already assembled, which made fitting them into my car a bit of a problem. Thankfully, the super sweet employees, TJ and Allison, were incredibly helpful! They helped me take the nightstands out of the boxes and figure out how to fit them into my car so I wouldn't have to come back with a different vehicle. The service was absolutely awesome, and I really appreciate how kind and helpful they were! read more

Great service from Curtis, he was very helpful and patient! Thank you!! My only current complaint about Living Spaces is that they will not waive the delivery fee. Doesn't matter if you're down the street or just spent 10k. Work with your customers! On top of it, you have to pay an additional fee to have your item delivered on a certain day of the week, with two days of no extra charge. Money grabbers!! This might be the last time I purchase from LS. Over priced as well! read more

It's unfortunate 0 stars is not an option because that is what this experience has been. Original delivery cancelled with no notice. One part of the bed was on back order and the anticipated date of delivery was updated 4 times. Then I received a message that the back ordered part was in and now the rest of the bed was not- but would be within 3 days. The customer service rep encouraged me to schedule delivery in 4 days because all the pierces would be in! So we did- I received my delivery confirmation the next day, and this morning I received my delivery window... and 15 minutes later a call that the back order piece that arrived is on back order for another month. So at this point we have cancelled our order and starting from square one after 3 months of waiting. 10/10 do not recommend- run and don't bring your business here read more

Is there a way to give zero stars??? Ordered an entryway table . Waited all day to call at 6:30pm to find out they left the table on the driveway . N never even knocked on the door or rang the doorbell. Who the hell does that ? Especially when packages are getting stolen??? Horrible idiots. Never ordering from Then again. Expensive n dumb service. read more

Living Spaces - Left package on driveway. Never even rang the door bell to say it's here. wtf - Furniture Stores Near Me - Roseville, California

I bought these to go with a table that was being custom built. Unfortunately the table did not work out & I needed to return the chairs. The box had not been opened or damaged in any way. I went to the store to return these chairs & look for a dining set that would work for my life. I was told there was a 7 day return policy & that I was a week too late. I explained that I work 12 hour shifts & live 45 minutes away from the store, not to mention having to put down a family pet & the disappointment of having the custom table not work, it didn't matter, there was no exception to the 7 day return policy. That speaks volumes to the faith you have in your quality when it's only a 7 day return period. I left with my unwanted chairs & bought a dining set a competitors store. read more

My wife and I stopped by Living Spaces to browse some couches. When we walked in, we were greeted by Curtis, who did a great job getting us situated and pointing out where everything was. He let us know to reach out if we had any questions, which we appreciated. They also have a playroom for kids, which was a huge help for our little one while we shopped. While browsing, a sales associate named Melanie approached us to see if we needed help. I let her know we had already been helped by Curtis. She continued to help us anyway, which was polite, though we weren't really looking for additional assistance at that point. We had already found the couch we liked and are waiting to purchase until we close on our new house, so we didn't place an order that day. She was respectful of that. She also explained the protection plan for the couch. We let her know we weren't interested, and she was understanding. Later after preparing our order information for when we're ready to call in and purchase, she checked back in and provided a reference number which was helpful. The protection plan was mentioned again, which felt a little repetitive, but we declined and moved on. Overall, the experience was good. The store is clean, well laid out, and has a great selection of furniture. My only downside is that sales associates tend to stay very close and multiple people may ask if you've been helped already. I understand that's part of the business, but I personally prefer a little more space when browsing. That said, it's a nice store with quality furniture. Just be prepared for frequent check ins once you walk in. read more

Terrible customer service Asked to speak to your manager six times in one day never got a return call got disconnected five times within those phone calls Never been treated so poorly by a company in my life, I will never ever spend another penny in their store again!!! read more

I am having a replacement couch delivered and they will not take their broken one away. their fault they sold me a new couch that broke within 2 weeks of purchase. I bought the extra warranty but really was a struggle with them to get a replacement from them and now they are refusing to take the broken one away with them. I'm going to have to PAY to have someone take their broken junk away. NOT fair!!!! BAD CUSTOMER SERVICE, read more

I know Living Spaces has been getting dragged lately, but honestly? I'm not sure why. Over the years, we've picked up quite a few pieces from them and every time, we've been happy (if not downright over the moon). We've bought dining tables and chairs, a recliner, a couch, and most recently, a full bedroom set. We've always shopped the sales (sometimes amazing sales) and with how expensive everything is these days, those deals feel like gold. They have something for every style, and their customer service has been great. Just recently, we went in to check out mattresses and had the sweetest associate, Kabria, help us. She put up with our shenanigans, was super friendly, and really knew her stuff. Every experience we've had here has been positive, and every purchase has been solid. I'd recommend Living Spaces over just about any other furniture store - bonus points for the EV chargers outside! Oh, and we just ordered online for delivery, and it arrived about a week earlier than expected. The scheduling was easy, the delivery time was spot-on, and the crew handled everything gently (nothing damaged, nothing missing). Everybody wins (red heart emoji here) read more

Again, there is no real customer service. They throw "policy" and "there is nothing we can do" and "we do not offer refunds" even when they are in the wrong. They will not do what is right. BEWARE! Take your money elsewhere!!! Don't flush it down this toilet. read more

Living Spaces - Snuggle 3-pc sectional in Bella Lagoon (fabric no longer available by Living Spaces) - Furniture Stores Near Me - Roseville, California

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We purchased a large and expensive 5 piece sectional. There is an issue with the fabric. 1) There's no direct phone number to call the store. 2) Forced to go to the store, the staff and supervisor listened politely and promised to contact their supplier. 3) No response after 3 weeks, no way to call, we must go to the store for follow-up. Very disappointed thus far ... read more

After speaking with the managers Kaylee and Max all of our troubles went away! Then they set us up with Brandon to pick new furniture and he was amazing! Thank you living spaces for honoring your warranty!They took care of our issues and everything is great! Thank you again for the support! read more

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Just moved up to Nor Cal earlier this year, we are currently having a house built. I have been a living spaces customer for 20years. I bought my daughter's first bedroom set when she was three. My usual living spaces is in So Cal. This living spaces is a great size. Friendly interaction with the sales team. Loved the dining room set and couch we bought for our new home. Will continue to be a life long customer . read more

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Huge furniture store! You will definitely see something that can interest you. Great location, right next to a Tesla supercharger. Only downside is that they have plenty of sales associates wanting your business. At times can be a bit much when you're trying to make decisions about your furniture. All in all, cool store. read more

We purchased furniture there and paid for the care warranty. They denied our warranty claim as stitching at the seems of our couch started coming apart. They scheduled a repair appointment and never showed up. Beyond ridiculous. RC Willey never gave us issues with their warranty. We will never buy from living spaces again. read more

VERY DISSAPOINTED WITH THE WHOLE PROCESS OF LIVING SPACES! They did not have the item in stock. I was shopping for a club chair, but they only had the sofa in stock. So, I never had a chance to actually sit in the chair. I spend $3,500.00 on a chair and ottoman and they delivered it. After 30 minutes of sitting on the chair, it felt terrible on my back and neck. I went in the next day to return or exchange. I explained I never got to sit in the chair. Now they are charging me 10%. And the delivery fee. That's right, because they did not have the chair in stock and because I never got to try it out, this is going to cost me $400.00, WASTED! DO NOT PURCHASE FROM THEM! GO ANYWHERE ELSE! read more

Delivery service was very professional. Jose and Felipe were courteous and efficient. They were respectful of our home. They are an excellent team! read more

The value of living spaces couches are trash! I will NEVER again purchase from them. We saved up some money to buy ourselves what we thought was going to be a nice couch and last many years. After 90 days, the couch seems started to separate. I was able to enter a claim and got it repaired. The same thing happened to the other cushions a few months later, and they refused to cover it under warranty. I spent $5,100 after taxes and extended warranty, extended warranty, can't help with the separation at the seams, Living Spaces doesn't want to do anything about the couch, They sold us! It has been hardly over a year and we already have to get a new couch after spending so much money. Do not purchase from them no matter how good their displays look! I do plan to take this as far as I can to ensure we either get some of our funds reimbursed or that they stop selling shitty couches. read more

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My wife had to go back to the store to set up repair for another piece of furniture and was informed that Mr. Davis had been terminated after his ridiculous behavior. After calling customer service I was told I would receive a call back that day and never heard back. Although the person was terminated nobody from Living Spaces ever contacted my wife or I back. Additionally customer service does not provide individual store phone numbers out nor the regional managers info to contact after experiences like this. All contact is through a call center that says they can't speak to managers, the only thing they can do is message or email somebody for you. Again at least the guy was terminated but closing the loop with customers is the right thing to do. read more

Living Spaces - The person that said they are the Store Manager that attempted invite a fight with a customer. - Furniture Stores Near Me - Roseville, California

My son bought a lift recliner 7/24 to use while he had in home dialysis. In January the chair broke (stuck open while my son was getting a treatment), I called the warranty protection company (we bought the 5 year extended warranty). After I submitted a claim, they diagnosed it over a email. Ordered a part which took about 2 months to come in. Technician came out and that part didn't fix the problem. So he had to order different one. We were told it could take up to 12 weeks!! It has been, 4 months without a useable chair! This is NOT acceptable. The seat is also showing thinning in spots. Which I reported but, I was told that's normal wear and tear and not covered?? In 6 months?? This is ridiculous!! I will never shop here again! And if you do, do not, purchase the warranty. Unless you like waiting and being frustrated. And then not having everything covered! read more

When we visited the store we realized that the quality was not what we expected. I prefer the quality of brands like Crate & Barrel or CB2.

My husband and I bought a couch from Living Spaces less than two years ago. When we purchased it, the color we really wanted had been discontinued, but the sales rep assured us that if a similar color became available later, we could always purchase new covers in that shade. That turned out to be completely false. Living Spaces does not sell replacement covers at all. About a year after purchase, one of the cushion seams started to tear. We assumed it was wear and tear and didn't think to report it immediately. Within just a few months, however, every cushion began tearing in the exact same spot. Multiple professionals who've looked at it confirmed the issue is due to faulty stitching not suitable for the materials and improper seam allowance for the fabric type, not everyday use. Now we're left with a $3,000 couch that looks terrible, can't be repaired properly, and can't be re-covered. Because we didn't file a claim on that first small tear within the warranty window, Living Spaces refuses to help in any way. The quality does not match the price, and the customer service has been equally disappointing. We'll never purchase from Living Spaces again and would strongly suggest looking elsewhere for furniture that's built to last. To make matters worse, the Living Spaces social media indicated we should contact them for help, the response was essentially, "Sorry, nothing we can do." The tone came across as dismissive, almost a "LOL, tough luck" attitude, which made the whole experience even more disappointing. For a company of this size and price point, that kind of customer service is unacceptable. read more

The customer service here is absolutely atrocious. They cancelled an order that was supposed to be delivered TODAY, and now it's four weeks out. The customer service representative didn't even apologize or take accountability for their error. I would give 0 stars if I could. read more

Purchased a recliner. Coordinated a delivery date so I can be home for delivery a month later. That day came and went without any updates from LS. Called customer service and learned that they're still 1.5 months away from the next "anticipated" availability date but that's not guaranteed delivery date either, that's when they think it will arrive at their warehouse. Time to cancel and look at other options. So disappointed. read more

This place is terrible. You cannot buy anything in there same day, it's just to "look" and order.... ALSO they don't have everything to look at that's show on their website in the store...and it's a 10% restocking fee for returns (even for something you can't look at IRL). WOW. The sales people are sharks too. HORRIBLE business model. Only great thing is an amazing area for kids. Take your kids here, let them play, get some Excersise walking around the store and then bounce. read more

Horrible treatment of reoccurring customers and would rather have you walk from a sale than honor their prices. I was told prices fluctuate daily by the sales manager which is unbelievably not true and was verified by calling cooperate. Scammy used cars man sales model and will not be returning or recommending to others. read more

I purchased a sectional sofa from Living Spaces in early August, and it was delivered yesterday. Unfortunately, every single piece of the sectional arrived with visible damage, including fabric tears and blue sport on the fabric. When I addressed the tears, I was told the tears could be covered with cushions and I should not worry as much. I have photos and videos documenting this. When I went to the store to request a refund, I was told I could either accept a 10% discount to keep the damaged furniture or return it with a 25% restocking fee. Despite the fact that the damage was not my fault, Living Spaces still charged me around $700 in restocking fees. I called headquarters numerous times, but I was continually referred back and forth without any clear resolution. In the end, I was forced to pay for their mistake. I have purchased from Living Spaces in the past and expected quality products and good customer service, but this experience has been extremely disappointing. Instead of standing behind their product and service, they placed the burden on the customer. Stay away from purchasing custom pieces--if there are issues, you may be stuck with damaged furniture or unfair fees. I cannot recommend Living Spaces based on this experience. read more

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A bought some furniture on November 2025 it was a gift for my daughter it got mold on the back of the dresser night stand and bed frame no mold on the wall just furniture called to file a claim because I have. 1 year warranty they said no they don't see anything h wrong and still want me to pay spent about 2000 on furniture I am so upset read more

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We purchased in Cash a bedroom set 1st delivery they brought only the bed that didn't sit properly and everything else was broken so they didn't deliver 2nd never arrived 15 min to appointment they called to cancel items were damaged. 3rd they brought only the dresser which was broken and you could see and smell how they try to glue it back everything else was broken so they scheduled a repair 4th delivery they called 5 min before arrival time items were damaged and couldn't deliver They have a cancellation fee.. but what if they don't cancel their appointment and cannot deliver Should we as customers be compensated We are still waiting for our payment refund to process after losing days of work and no items we cancelled DON'T SHOP there read more

Bought $2,000 of furniture and planned my move around the delivery. Three days before the set delivery time, they cancelled my delivery because 2 of the 6 pieces were suddenly unavailable and wouldn't be in stock for TWELVE WEEKS. I asked for a delivery of the remining 4 pieces, but my original delivery time was now unavailable. Order cancelled in it's entirety. Their customer service is the worst. If I could give negative stars I would. read more

We are satisfied with the service of Hilario Rico Galvan . He assembled our dining set, couch and bed frame swiftly. They were very mindful not to leave any mess, removed their shoes before going to the bedroom. Friendly and approachable. I would recommend them to others read more

Bought a dining room table, chairs, and a bench seat from living spaces. Spent the extra money to have it delivered and assembled. Fast forward two years later I had a friend sitting on the bench seat at a dinner party and had complete failure of the structural members of the bench seat. My friend is an average sized guy and was the only one sitting on it. Caused him to fall backwards and hit his head on the table. I contacted the customer service department and filled out their online claim just to have a staff member say they wouldn't even replace the bench seat because warranty only covers a year and it's been 2 years. The material completely failed from normal use and the bench seat is rarely ever sat on. I also bought chairs for my counter that have been wobbling and will probably have to replace soon (also bought at the same time). None of this stuff was cheap and with light use couldn't even make it past 2 years. I'm upset with the quality but even more upset with the strict "sorry after one year you're on your own" policy. It's one thing if it had chipped or a screw came loose but for the whole thing to completely blow apart by someone sitting on it? Are you kidding me? I'll buy future furniture elsewhere. read more

Living Spaces - Broken stool - Furniture Stores Near Me - Roseville, California

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We made several trips to Living Spaces and ended up with living room and bedroom pieces. There is so much to choose from. The store is huge! We got our steps in just cruising around. My daughter loved that there were so many customizable pieces. I'd say the cost is comparable to other furniture stores, but the selection is far better than we found around the area. The employees are so kind and they don't work on commission, so make sure and review after you get your furniture so they get their accolades. We will be back for sure the next purchase that we need to make for our home! read more

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Absolutley HORRIBLE experience with this company. It is so bad I will never consider spending a dime, or stepping foot in this store ever again. They lie, they cheat, they steal. Find other places to shop and do NOT support this business. There are other furniture companies that will treat you with the care and dignity you deserve when making a big purchase. I will say the people in-store were helpful, but their corporate is beyond despicable, with horrible business practices. read more

Stupid, store that charges a lot and the quality is so cheap. My daughter paid 4grand + for a couch and it ripped after 1month in half. Don't have pets or kids. Simple, cheap, and disgusting overly price. Bad service. Don't shop there. read more

I contacted their customer support email as instructed and they offered me a discount on the chairs. I am happy with the outcome. Overall they rectified the situation. Thank you Living Spaces customer support team. read more

We previously purchased a set of sofas from Living Spaces and had a decent experience. However, this time was completely different. We were helped by a sales associate named Matthew, and we made it very clear that we wanted a full tempur-pedic mattress, we even pointed out the exact model and frame we wanted on the showroom floor. Instead of completing the sale then and there, Matthew directed us to another section where a different sales associate took over. It took quite a while for Matthew to bring over the sales paperwork, and when he finally did, she read it to us and asked us to review it. Unfortunately, I didn't notice that the mattress listed was a hybrid, not the full Tempur-Pedic we had requested. I'm now convinced the description was switched while Matthew was away preparing the paperwork. When the mattress was delivered, we immediately realized the mistake, but were told that because I had signed off on the sale, there was "nothing they could do." They suggested I contact corporate, only to find there's no clear way to call them. I was left chatting with an online rep who also told me nothing could be done. This experience has been incredibly disappointing. We will not be returning to Living Spaces, and I would strongly recommend looking elsewhere. There are plenty of furniture stores out there with better service and more honest practices. Mind you, this hybrid is not comfortable at all and we may need to purchase another one soon. Very disappointing. read more