When we moved to the area, this was the place recommended to us to get a mattress. We had such a great experience that we returned to get another one for little one's new bed. We've had the best customer service from Paul & Nick. They are personable, well-informed, & take their time. They ask about needs & then quickly narrow down good options. They helped us figure out the best value for our dollar. Delivery & haul away is also included. The store is a large area to walk around in & see so many styles. Prepare to be Goldilocks looking for what's just right. Delivery was scheduled easily & quickly to accommodate our schedule. We also received a 45 minute courtesy call ahead of time to know when to expect them. We are again pleased with our entire experience! read more

Matthews Mattress - Mattresses Near Me - Roseville, California

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Excellent customer service and attention to customer needs. If you are in the market for a mattress check this place out

I purchased a split king mattress in 2020 with a bed tech mechanism to raise and lower each side. The mechanism on one side stopped working a couple of months ago and I was told to contact BedTech/ServeCo which is the manufacturer of the mechanism. I called and they sent an e-mail detailing what they needed before they could send a technician. I responded as best I could and to make a long story short, I've been given the "run around" resulting in no service at this point. I have reached out to Matthews Mattress where I originally purchased the bed and they said I have to talk to Bed Tech. I am so frustrated because BedTech/ServeCo is not helping me. read more

We've bought 2 mattresses from here, and both times were a great experience. Nick and Paul offer wonderful customer service and information. They are really helpful. The store has a large selection to see. I would definitely recommend using this business for your mattress purchases. read more

We purchased a mattress from Paul 3 years ago and we were so happy with the service. Now we are having problems lifting up the mattress to change the sheets. Paul suggested that we get a head and foot adjustable base. That was the perfect answer because changing the sheets are a breeze now. Thank you, Paul. You're the best! Pete & Barbara Z. read more

Store manager, Nick Mitten, was pleasant to talk to, we never felt pressured, answered all our questions as well as provide additional information to support your high quality beds differences to other brands. Your store scheduled and delivered our bed as promised. Your delivery guys were friendly, answering any questions I had during the installation and removal of our bed which I really appreciated. Overall, we had a great experience with your company, good products at a reasonable/affordable price. I've already recommended your company to our friends who are interested in getting a new mattress. read more

There's several mattress stores in the area; I chose Matthews Mattress because it's locally owned and has great reviews. The first mattress I bought didn't work well for me (turns out I need a much firmer mattress). Exchanging it for a different mattress was fast and easy. Nick was helpful and was reassuring when I felt bad about the waste caused by my returned mattress. Mattresses are recycled in CA and don't end up in a landfill Matthews Mattress has a good selection of mattresses and excellent service. read more

I purchased our mattress at a home show. I had read great reviews on company first. We discussed what we were looking for in a mattress and we wanted the adjustable frame. It took a month to get the mattress and that was after I was calling and inquiring. We had the mattress for less than the trail period and I was not happy with the comfort, it was way too firm. I went to the store and spoke to sales person to make an exchange. I was told I had to come back to the store again to speak with my sales person so a few days later we returned. We were told when we purchased an exchange would only be $200.00 but that was a lie. The exchange was $500.00. By then I wanted the exchange because the first bed was causing me pain. We agreed on mattress was told the warehouse would contact us about delivery. We were told they had just done another home show and sold many mattresses so might be a little while. We waited again and heard nothing for a month, so I called again. We then got a call back to set up delivery. We are happy with the second mattress. I cannot give a high rating because of how much time it took to get mattresses and that I had to call them both times to check in status. Also because I felt like $200 to $500 was misrepresentation of the return policy. read more

Just bought my second bed from Nick Mitten at Matthews mattress in Roseville. I have been so happy with the choices he recommended. my new one is a Tempur-pedic lux with the pro base. I slept like a baby, lol, and I love the Tempur-pedic Sleeptracker®. you just can't go wrong with Tempur-pedic as it is the best. Thank you, Nick for your help and a good night sleep! read more

Excellent service, great prices! We purchased a new mattress, it had a slight defect when it was delivered, Matthews was all over it! Highly recommend. read more

I was at the Home and Landscape Expo on February 4th and bought a mattress with an adjustable frame which also had a massage feature. When I received the frame on February 22nd, the frame was not the model which had the massage feature which was the main reason why I decided to make the purchase that day. I reached out to them through email and phone on March 14th, letting them know that I'm fine with the frame but requesting a partial refund because of the missing feature. Despite sending them an email and calling, I have not received any response since then. I really wanted to be happy with the purchase and like this store as the salesman was very friendly and not pushy at all at the expo. read more

We had a good experience with Mathews despite a few glitches. Our salesman Paul was able to offer us a pretty good price on a Sealy mattress. Our experience from shopping was prices were pretty much the same and we concluded service was probably the difference. Mathews offered everything we required. We hadn't picked out a bed yet and they were willing to store the mattress until we found something. They took away our old bed which was an old heavy monster, assembled our new bed, which was surprisingly complicated, took away all the boxes and cleaned up our room. The removal and assembly turned out more complicated than they expected never-the-less they made good on their promises for delivery. The bed and mattress turned out to be mostly incompatible but Patrick from Mathews spent a lot of time trying to help us make it work. Ultimately the bed didn't turn out quite as expected but the work arounds still made for a nice finished product. Despite these problems I'd still gladly go back to Mathews their prices were reasonable and service great. read more

Tempurpedic was having a Memorial Day sale but needed to try them out since it is such an expense to make without testing. I chose Matthews because I always prefer supporting a small business and I am glad I did! Paul was AMAZING! He certainly knew beds and explained the pros and cons. We mostly had his undivided attention, he was still able to help another customer while we tried to decide. Now that's some skill! Plus he was able to accommodate my request to delay my financing as we are going through Escrow on our new home while still taking advantage of the sale. I just had to make a $250 deposit which I didn't mind at all. AND if that wasn't enough, knocked more money off and threw in a mattress cover AND free delivery and removal of my old bed. Now that is some service!!! I was so happy with my experience that I just had to hug him! Yes I hugged him! Can't wait for my new bed in 2 weeks. Thanks Paul for my very first big girl bed! you're one in a million! read more

Matthews Mattress - Mattresses Near Me - Roseville, California

My family and I had an amazing experience with Dustin at Matthews mattress in Roseville. He was incredibly knowledgeable about different mattress brands and types. Dustin was available to answer all our questions without being pushy or intrusive. I would absolutely recommend Matthew's Mattress to all our family and friends. read more

My husband and I had a great experience shopping for our mattress. Paul was very helpful and helped us find the right mattress which we are very happy with. Couldn't recommend this place enough! read more

Great customer service! Paul and Julio were amazing. I was looking for a specific brand and model. They showed me the functions and made me feel comfortable during the process. read more

Paul was extremely helpful in the purchase of our new King Bed a little while back. We purchased a mattress, box spring and bed set. It was a smooth and painless process and we left getting a great deal. When it was time to deliver the bed, we got the mattress and box spring but the footboard on the bed had a crack so they couldn't deliver it. (Really appreciated the honesty on that one!) We worked with Paul for several days to find a new bed since the one we originally ordered wasn't being produced anymore (Thanks COVID!) We were able to find a new one we liked and Paul placed the order and was able to take care of a few small things we had issues with along the way. I know times have been hard in the furniture business because of COVID and sadly it trickles down into great people like Paul. We really appreciated his patience during this whole thing as well as his professionalism and demeanor. He exemplifies amazing customer service. So even while we may have had a bumpy road to get this amazing bed of ours, I will always recommend this place solely for its amazing customer service. Thanks Paul! read more

Matthews Mattress - Mattresses Near Me - Roseville, California

We were able to get the soft hybrid mattress my teenage daughter wanted at a reasonable price because it was a discontinued model and it was delivered within a weeks time. Delivery was free and communication was good. All the other mattress stores that we went to in Roseville were much higher priced for similar models, But that may be because they didn't have this discontinued model. read more

Great friendly and helpful service. We are very happy with our new bed. A lot of shared information to help make an informed decision. read more

I had the best mattress buying experience! No pressure and straight honesty. Paul helped me and gave me lots of details of each mattress and price. I was very grateful for his patience and his expertise. I got a great deal for 2 twin mattresses. I'll be back again. Thanks Paul. read more

Only recieved on star because the people we had contact with were very nice. That said they are scammers. Mother bought a bed in Feb 2022. By April she was sinking in it. (no not overweight) at 93 years old its important to not get stuck in your bed. They sent an inspection team who stated it met qualification (by far) for a new matress and we would be contacted in 4 weeks. Mom joked she be dead by then. Well I guess that is what they were hopeful for becuase its December and not one call or contact made. And yues mom died in that mattress. Find a reputible place that will stand behind their products and follow up with customers and not just put a price tag on you. read more

Paul you are the man! He was one of the nicest sales men my husband and I have worked with. Not pushy, asked what our needs were, and worked with us until we found the perfect mattress for both of our back needs! We are getting it delivered so fast! 1day...couldn't of asked for a better experience. So thank you once again to Paul! read more

We had a bad customer service experience with this store. We had two beds we were interested in. Ended up buying the more expensive one, a Mathew Mattress brand bed. It turned out to have a manufacturer defect where the topper had detached from side wall of bed, leaving a ripple dip effect through the bed. Caused my body a lot of pain as we waited through the return process. Lost faith in the bed we chose and decided we wanted the other bed we had been interested in prior. They refused to exchange the bed we wanted which was about a $300 difference. Stated we could exchange for any bed, any brand at same value or higher but if we choose the lower cost bed we would eat the cost. We ended up staying with same bed so we didn't lose money but will never shop with them again nor recommend them. They are not interested in making the customer happy with their purchase. Spend your money elsewhere. read more

Paul is the man! Very informative and helpful as well as easy to talk to. Hooked us up all the way around. The delivery guys were great too, fast friendly and did a great job. Highly recommend this business and the people. Thank you Paul and team! read more

Friendly service and they didn't try to upsell at all. I wanted a basic mattress for my guest room and he listened and pointed me in the right direction right away. I feel like with the discount he offered and free delivery that I got a good deal as well. I'm glad I decided to give it a try. read more

Dave was knowledgeable, helpful, honest and got us a great deal on a tempur-pedic bed. Delivery guys showed up right on time 24 hours later with our bed, and did complete set up. Super happy with our service and experience! We will be back for all our bed/mattress/sleep needs. read more

Paul was super helpful and there was no pressure. He paid attention to our comments and made recommendations.

Today I purchased twin beds from the most outstanding and professional sales gentlemen "Tony" from Mathews Mattress show room in Elk Grove, Ca., The selection of was abundant along with plenty of pricing to meet my needs. Tony was low keyed and did not make me feel like I had just walked into a use car lot show room like the other guy did located on Laguna Blvd behind Chilies. Thank you Tony. From the most picky and hard to please individual, Joseph Lopez read more

Paul was amazing very knowledgeable,friendly, and honest the delivery was perfect. I would highly recommend this store to anyone.

Matthews Mattress served me very well by helping me for two hours to select the best mattress for me. I have fibromyalgia so I have specific needs. I purchased one with an adjustable base and now sleep comfortably. read more

This is a place you can trust! We came here to pick out a bed prior to the COVID-19 stay at home order. We picked out a bed we loved but our daughter had a meltdown because it was past her bedtime and we had to rush home. We were sad when we thought we had to put our purchase on hold due to COVID-19 but I reached out to Nick and he had us in our dream bed within two days!! He came through with every promise and was so friendly, helpful and easy to get ahold of. When we visited the location it was clean, has a beautiful fish tank and we didn't feel rushed or pressured. Nick spent a lot of time making sure we felt comfortable with our investment and gave some great recommendations based on our preferences. We will definitely shop here again and highly recommend you do too! read more

I just received the BEST service in the world from Nick! I was able to get same day delivery service at a very low price. Nick's service is OUTSTANDING! I will only use local store's like Matthews' moving forward; those big box stores don't seem to understand what great customer service is like ...Nick is the best! read more

Thank you to Nick M in Rocklin Location. He went above and beyond to help us get the correct mattress. We are not the easiest to please. We went in and bought the top of the line Tempurpedic mattress... We did not fully love it. They switched it out for a softer one and we still did not love the tempurpedic. They agreed to help us get into a third mattress, which technically they did not have to do. Throughout the process Nick answered my emails, took my calls and was always looking to be as helpful as possible. I heard about this company through Armstrong and Getty radio show. They said that the service was better than other companies and I tend to agree. Thank you to Nick.....and to Porter in the Citrus Heights store for his help as well.... Mainly Nick Mitten. I highly recommend the sheets he has as well. Seriously one of the best set of sheets. Top notch service Matthews Mattress. SG Rocklin Ca read more

Can I just say that I usually hate shopping for a new mattress as much as I do a used car? But finally we found a store with someone like Nick Mitten, who was low pressure, so full of useful information that we never would have thought of as well as being such a genuine guy. We got so confused with all the different brands we'd seen at several other stores but he was able to help us understand it all in simple terms. We left, did our due diligence and then called him with our order, because his offer was more than fair. He made ordering over the phone a simple process as well. Honestly, we will never buy another mattress anywhere else, ESPECIALLY never again at RC Willey or Macy's. Thanks Nick for helping us get the mattress we really wanted. read more

This is my second time I've bought a mattress here. I don't even live in the area, I live in the bay and I made sure to only buy from here. The people I've worked with are so understanding and easy going and HONEST! They are not just interested in selling something. They don't rush you and they explain everything. This is a great place to buy something that is a long term investment. Trustworthy transparent people. read more

We read the Yelp reviews about the best places to buy a mattress. Matthews Mattress is a locally owned business who had great reviews, but little did we know that the products and CUSTOMER SERVICE would be superior!!! We went to Matthews Mattress just to look and learn about mattresses. Well that's the day we met the store manager, Paul. We learned more about mattresses than we ever thought possible because Paul asked us what WE really wanted in a mattress, took the time to explain the differences/options and allowed us to "test" as many mattresses for as long as we wanted. We never felt rushed or that Paul was just trying to make a sale. Our buying process was so amazing, we ended up purchasing a mattress that day. The friendliness and customer service we received from Paul is one of the best we've ever received. The delivery drivers were also very professional and on time! Very proud to recommend this company!! read more

Went to this location and decided to buy the Beautysleep mattress after the sales guy named Paul gave me a price. Since I was clueless about mattresses and it was my first day shopping, I decided to call up their other locations to see if they offer the same price or have better deals. Next thing I know Paul called me and yelled at me for calling the other locations as though I backstabbed him or committed some sort of crime. It just went downhill from there as he gave me an attitude and acted as though he no longer wanted to sell me the mattress. The next day, Paul was off and Tony was working there. I called and gave him my name and wanted to pay for the mattress over the phone to have it delivered. Tony: "Oh you're the guy that called the other locations. We all know who you are." Me: "Yea that was me, I was shopping around and was seeing if I could find a better deal" Tony: "That wasn't cool what you did. I am pretty busy, the mattress no longer comes with a trial period" Me: "Paul told me yesterday that I have 3 months for returns or exchanges" Tony: "Not anymore. Take it or leave it, I don't care. I am pretty busy" Me: "Uh, wtf? &*(#$&(#*)#" As a customer, I have the right to find myself the best deal especially since mattress stores have different prices even if theyr'e the same company since the sales guy can play with the price. It was UNPROFESSIONAL that they gave me an attitude and changed the trial period agreement that was originally given to me. These guys are terrible. GO ELSEWHERE!!! read more

Hello All, I was very disappointed with this company, but a bit more with the sales rep "Paul". I found a great deal online and called in and asked if he would match the price and he stated they meet or beat the price. I said perfect and then drove over and went in. Paul asked what site and I showed him and he said yep, I can meet the $1400 price. I said wait the the site says $979, he said not on his screen. So I looked over his sholder and told him he was going at it through the wrong portal. I then guided him and we both came to the same price of $979. He said "Ohh it does have that price and lets go to the check out screen" so we did. The kicker here is that he said he couldn't access it, so he would not meet the price. I asked " I thought you meet or beat (keep in mind this was a reputable site) and he said nope sorry. So I told him no problem and its funny becuase my friends told me NOT to buy here as you have bad reviews, but I thought to try. He then said "bye". I went head and drove down about a mile to sleep train. walked in and showed them what I wanted and if they would match. He said yep! Tried the bed and bought in 15 min. See what happeneds "Paul" when you dont even follow your own promotions, YOU LOSE BUSINESS. Matthew Mattress- Please provide Paul with training or invest in a better sales rep or you will continue to lose business. read more

I went here on a very busy day. The sales guy was extremely slammed, but so nice and patient with everyone. It was awesome to watch him deal with all of us at the same time. Lots of jokes and good times buying a mattress. The guy was a Seahawks fan but hey, nobody is perfect! Pretty sure his name was Pete or Paul. Thanks buddy you made the misses day! Andre read more

My husband and went with Matthews for purchasing our Tempur-Pedic Breeze after looking at RC Willey and Costco. We were so impressed by the customer service which Paul provided. He showed us several different models based on what we wanted, answered our many questions, and was not at all forceful (this was a nice change compared to other home store experiences). Such a knowledgeable and nice guy! Also, it was super helpful that the delivery men moved our old mattress to our guest room. And of course, our new mattress is amazing, feels like sleeping on a cloud. I highly recommend Matthew's! read more