Hubby and I have been sleeping on the cal king Purple Original Mattress with the cal king Mattress…read moreFirm 300 Adjustable Base for 4 weeks now and have definitely seen an improvement with our sleep patterns! I sleep in fetal position and hubby is a back sleeper and this bed offers great support. The adjustable base is great for lounging and better breathing at night! Our helpful Sleep Expert Lindsay mentioned I had a petite frame and that a medium-firm mattress would help cushion my hips. GelFlex Grid inside this medium-firm hypoallergenic mattress has been used in hospitals, since it adjusts to your movements! And this mattress draws out body heat. Did I also mention the mattress also comes with The Purple Squishy and 2 great quality Purple Eye Masks, which hubby loves!! The delivery with their Platinum Service was within 4 days of our purchase and the drivers went above and beyond with taking our old mattress and were careful and professional with delivery and set up of both our new mattress and new adjustable base! Mattress firm have what they call "Love Your Mattress Guarantee" A 120 Night Sleep Trial and their trained Sleep Experts do price matching to guarantee you the lowest price around! We came during the last day of their President's Day sale and got the best deal in the store! We'll definitely be returning to this location and would recommend them! SYOY! ;-)

Whatever you do, don't buy a Simmons BeautyRest mattress because it will sag as soon as you sleep…read moreon it before the first year is up. Supposedly guaranteed for at least 7-10 years, we will be lucky if it makes it 2 years or less without completely caving! Simmons states that it's "normal wear and tear." B. S. We're in the age of making things break after a year or two so one has to buy a replacement. We spent at least $2,000+ on the mattress/box spring/frame, etc. at MattressFirm. They even had a third party come out a few days ago and measure the sags with his laser beam which revealed deeper than normal sags. Don't buy from MattressFirm either as they will continue to sell you very faulty products with a huge smile on their face.

I had just moved from a home into an apartment. I was pretty stressed out. I looked around at all…read morethe furniture stores for a good queen set and I also needed a couch. I would go to multiple furniture stores, and I would not see any bed sets that I liked. The wood just wasn't right. I found this location on Yelp and I decided to go check it out . I am so glad I did at first when I walked in it just looked a little small like maybe they don't have a lot of furniture, but I got the pleasure to meet with Daniel he guided me and said that they have multiple bedroom sets. So what he did he showed me a lot of books filled with all the furniture that they have. I had a seat and I looked at all the books. There were so many of them that I actually liked. I had difficulty picking one. They were all very beautiful bedroom sets and exactly what I was looking for according to the color . I ended up picking a bedroom set . The delivery was very quick and very sufficient. The guys built everything for me in a good timely matter. They picked up all their trash. Everything went great. I am in love with my bedroom set. I was still in the hunt for a couch and I found one that I really liked and I sent a picture to Daniel and I asked him if they carry this one and he said they do so I ordered it. I went back inside and ordered it. My couch got delivered with in the next day. They set it up for me same experience and I got the couch that I really wanted. Overall, if you're looking for any furniture, I definitely recommend this store. They have so many books you could look at they have so many furniture there anything you would want. Daniel was a pleasure to work with and he was very helpful and he listened to all my needs. I am very satisfied with the furniture. I got here. I would definitely be back here again.

Very disappointing. Saw a post on Facebook market place, messaged them about a couch they have…read moreposted for $99 got a semi automated message back. Saying they have it, plus store address & hours. Drove 2 hours to come check it out. Come to find out they don't have it in the store it's in the wear house plus it's $2,000+ . So as you can see why I'm super disappointed. Post was misleading. Plus the gentleman who welcomed us in was way too pushy. We said we just want to look and he kept hounding us with question and deals, that alone would make me walk out if I was looking for new couch. Say your hello, say your name and say I'll be over here if you have any questions. Let the customer shop in peace

We had a great experience with Mattress Firm from start to finish. Chris at the store was…read moreincredibly knowledgeable and patient, and really took the time to walk us through different mattress options without any pressure. He asked the right questions, explained things clearly, and helped us find the right fit for our needs and our budget. We genuinely felt guided rather than sold to, and he worked hard to get us a solid deal. Delivery was just as impressive. The delivery team handled our large California king bed like pros! They navigated a tight, difficult stairwell efficiently and without any issues. They were fast, strong, and clearly experienced, but also very respectful of our home. They wore shoe covers, protected the space, and worked quickly while still being careful. Overall, a smooth, professional experience all around. Highly recommend both the store team and the delivery crew.

We bought a full size mattress here. It came with a frame that has an electric motor that allows…read morethe mattress to tilt up of needed. After we reviewed our choice and paid for it, the salesperson discovered that the price placards were in the wrong place. She said the manager had done that and it was not her error. After setting an expectation on getting the selected mattress and paying for it, we had to pay about 300 more. I understand mistakes can be made but that was kind of shitty. We do like the mattress though.

Big shout out to the whole staff that helped resolve issues we had with our new recliners…read more Very easy to work with as opposed to big box stores. If you need something, check them out first. Jerry and Marylou

Purchased two leather sofas less than 2 years ago (Aug 2023) from previous owner (Mike) for over…read more$4,000. They had lifetime warranty on them for certain things and the new owner (Adam) had the couches picked up because the issue was covered under it. During pick up, his movers did not handle the couch with care at all. They drug it down the metal screen door and scratched the front of my couch and they dropped my couch on the cement and drug it across it trying to pick it up again. It ripped the entire underside edge of my couch. Scratched the entire front part of them. Not once did they admit to it or anything. They tried to pretend it didn't happened until I reached out immediately with video recording of the incidents. The same day, we went by the store to check in on the repair of the couch, and the manager said that he would personally thoroughly inspect the couch for any damage that could've been done. He said the couches would be returned to the house in an hour or so. They arrived with the damage caused by his employees is still there. When I called and spoke to him, he said he did not see any damage which was a lie, and I sent the images to him again he said that he would reach out to the owner the next day and call me with an update. The next day the owner called and he said that they could paint the leather. Which to me is not a sufficient repair of $4,000 couches that were blatantly damaged by his employees. He proceeded to argue with me and said that he was doing us a favor by not charging us for the couches to be picked up and transported back-and-forth. In my opinion, I would have rather transport than myself because I know I would not have damaged my own couches like they did. He never offered any discounts, MIKE, the owner mentioned that to us, not ADAM the new owner. Also, he said "we are doing you a favor " by not charging for pick up or labor which this information was never disclosed to us at anytime until AFTER we spoke to ADAM. Adam has not been professional or customer focused. He was argumentative and lacks customer service. Just like his response to the review. The original owner, Mike called us personally because he knows us and he came out to look at the couch and did a small glue repair to it. He was friendly about it, but the current owner did little to nothing about the situation. He still has yet to reach out to us after Mike came out to take care of it. I still feel that even with the repair the couches are not in the same condition that they were prior to them being picked them up. And he did not handle it very professionally or customer based. I would not buy anything from here. I will never recommend this place to anyone and I will definitely be telling my entire family who has bought from there, since the 1980s, to stop going there. Spending all that money on couches to have them damaged and not being taken care of is very concerning. He could have replace the couch with another one of equal value, given a cash value for the cost of repair to have it reupholstered, or anything but instead, he just wanted to take the cheap route and paint over damage. Instead, he wanted to try to argue with me and tell me he was doing me a favor. The only favor he did was show me his poor business and customer service which will keep me from referring or returning to this place ever. A lot of business will be lost because of this.

Once again Sam has come through with the perfect sofa for us. We originally bought a set of love…read moreseats, which were just what we wanted. And this time we got a sofa. We love the fabric, which had the look of leather but is actually a nice cool fabric. And the center section folds down to reveal usb ports. So convenient! And we gotta give 5 stars to their delivery man, Mike. He's always arrives when he's supposed to and sets everything up. He's got a great attitude. And our four legged guy likes our new sofa too.

1 Star - Extremely Disappointing Post-Purchase Support…read more I purchased furniture from 916 Furniture on Tuesday, December 9th. The purchase itself went smoothly. The bed frame was delivered and, while basic (think Amazon-quality furniture), it was decent for the price and visually nice. Unfortunately, that's where the positive experience ended. I also purchased a TV stand, and when I went to assemble it, I discovered that the furniture is missing required holes, making it impossible to put together or use (photos attached). This is clearly a manufacturing defect. I reached out to the company on December 24th to report the issue. I was informed they were out for the holidays until January 5th, which I understood. However, I did not receive any follow-up until I messaged again on January 5th to check on the status. I received a brief reply--and since then, I have been completely ignored, despite multiple attempts to resolve this. As of now, I have a piece of furniture that I am actively paying for and cannot use. To make matters worse: The phone number previously used to contact me, (916) 223-9440, is now no longer working, despite the fact that I was called and messaged from it prior to reporting this issue. The financing app lists the business under a different name: "Sams Sofa And Mattress LLC." When calling another listed number, (916) 305-1967, a man named Amir answers. When I explained the situation, I was told, "I wrote everything down and passed him the notes," yet nothing has been done. At this point, the lack of communication, the disconnected phone number, and the inability to get a resolution is extremely frustrating and unprofessional. I gave this company ample time and opportunity to fix a clear defect, and they failed to do so. I would not recommend 916 Furniture unless you are willing to accept the risk of receiving defective items with no customer support or accountability afterward.

So many beautiful displays four bedroom sets, dining room, tables, couches, recliners, and even…read morehand painted pictures are here. The Sales Rep Abraham was busy with a customer. It gave me plenty of time to walk around and try to select which items I liked. You could buy a bedroom set sets or just pieces. The prices were absolutely amazing especially for the quality that you're getting here. Abraham was a very friendly and knowledgeable person. He listened and showed me a few beds available and answered all my questions. There's a recliner that swivels and rocks and made out of corduroy. You're so very comfortable! He also has no interest purchase programs if that interests you. I think this is one of those best kept secrets.

We were pleasantly surprised at the quality we found and the price we paid at Expo. The service was…read moreexcellent and we didn't feel pressured to purchase. All our questions were answered before we chose the right one and we couldn't be happier with our new sofa and loveseat.

Straightforward and honest experience with Matthew's Sofa & Mattress. Matt sells locally made…read moremattresses and boxsprings at a fraction of the cost of the big name brands. Quality is better than other ones that I tried at other stores and they come with warranty, so they're not afraid to stand behind their products. I will definitely come back to Matt for any future needs.

Great customer service and bought some nice things for my son's dorm room.read more

I am still waiting for my furniture I purchased and paid in full two months ago…read more My review score is updated from a ZERO star (as of August 6) once I receive my furniture.

Amazing customer service. This is the most wonderful, caring, knowledgeable furniture…read morewarehouse/store Ive come across. The shop owner who helped me was incredibly kind , prompt and communicative. Anytime I need new furniture , I go here first. 10/10 Would go back again!

I really liked this store at the start of the transaction, I bought 2 beds and yesterday they took…read morethe old mattress when we picked up the bed well today the rules changed went to pick up the new bed and they said they only take the old mattress when they deliver the new item. Sad but now you have lost a customer.

I had the best experience at a furniture store, when I stopped at Sacramento Furniture Store to see…read moreif they had an inexpensive small table. I was greeted by Sam but he didn't approach me aggressively, as I've experienced sometimes in larger furniture stores. He was kind and thoughtful and understood that I was in a hurry and listed carefully about what kind of furniture I was looking for which could fit in our reasonably sized house. (If you live near this store, the big furniture in Roseville and Rocklin won't fit in our houses) Sam was kind, thoughtful, and humorous while we talked about family. He showed me some catalogs to expand my inspiration and then I asked about the Murphy Beds he has at the back of the shop. Wow! I'd never seen anything so inventive for housing guests while being reasonably priced. My husband and I are waiting to use our tax refund at Sacramento Furniture Store. Sam won me over with his honest personality. He explained that the sign out front that states they are not going out business is in opposition to all the other shops. He explained that those shops that are not truly "going out of business" and "everything must go" places are lying to the consumer before we even step foot inside the store. That statement made a real connection to my spirit and I can imagine I will be a repeat customer for the foreseeable future.