Old mattress lived it's useful life. Looked for options nearby and found Mattress Factory and…read moreFurniture. Ken was a great help. We didn't feel pressure to buy. He gave us the options and then left us with space and time to consider everything he'd shared. Ended up purchasing a new mattress. Left feeling appreciative of the guidance provided, and looking forward to our new mattress arriving. Will go here next time we need another mattress. Highly recommend.

After stopping by a larger, more mainstream mattress store and not finding something we wanted…read morewithin our price point, we swung by Mattress Factory to take a look at their inventory. They have a great selection of beds, and the employees here are extremely nice, friendly, and helpful! We'll definitely be returning for future mattress needs.

This place ROCKS! They didn't have the firmness I wanted so they made it for me. No up charge. The…read morecost was great. A heck of a lot cheaper than the big mattress store. And everyone there was so nice and helpful. I bought a mattress from here years ago and totally forgot about this place and was a fool and bought my mattress from those big box stores. Then my friend recommended me here. So happy she did! My wallet is very happy she did!

Well, for one they could have a little bit of sympathy and understanding for a guy like myself 60…read moreyears old disabled and just spent $600 on a new mattress. After taking it home, I quickly realized there was something wrong with it and after the third night I called and spoke with Yasmin. I explained to her that it wasn't really a plush Mattress, which I had asked for and that there was a dip on one side. She told me I could bring it in so they can maybe see if there was a problem. I mentioned to her However, it would have to be in two weeks since I was due to have surgery. When I did bring it back, it was a different crew of people, about five young people, And I kind of lightweight almost felt like they were tag taming me. All talking at the same time And over me and saying the obvious, that it didn't look like there were problems. They just threw it on the ground and told me they know how to make Mattresses and that they never make a mistake and one would say one thing and the other would lean in to another and they would repeat themselves.. long story short, they wouldn't accept my version of the truth. So I just felt like it was kind of messed up that I couldn't get my $600 back, especially after the young woman wouldn't take my hand to help me out off the mattress that was on the ground. After I felt like I almost had to throw down when she walked out to the car with me but got into a brand new model Y and drove off. I had explained to them that I could not afford to lose $600 like that. I asked him if they could keep the mattress and sell it for me as a used Mattress and the young man responded by saying 'If they sold it they would keep the money . At this point I gave in and went. home. So I guess to I all who are thinking about a new mattress.. and on a fixed income, just check twice before giving your money over most notably to Valley Mattress on 14th Ave. It's sucks because I try to shop my local neighborhood small business owners, but these days it seems they often don't have the best of business ethics. .

Cassidy from Matter Firm was so easy to work with!…read more She made the entire process feel smooth, organized, and stress-free from start to finish. Super responsive, on top of every detail, and just genuinely great at what she does. Not to mention she got us in for the best bundle deal, like, who doesn't love saving money?! Anyway, 10/10 would come here again. Fresh Queen to go with the new crib, woot woot!

A Truly Exceptional Buying Experience…read more My husband hates shopping--especially the kind that involves salespeople, upselling, and pressure. Walking into Mattress Firm, we expected the usual. Instead, we met Bill, who completely changed our expectations of what a sales experience could be. According to my husband, this was the "best buying experience" he's ever had. Bill never pushed the most expensive products or tried to steer us toward something we didn't need. He took the time to understand what we were looking for, asked thoughtful questions, and showed us options that genuinely matched our needs. When we were comparing different mattress and frame models, he explained the differences in a way that made sense to us, adjusting his language so we could clearly see how each feature aligned with our priorities and budget. What stood out most was how intuitive he was. When we needed a moment to talk privately, he stepped aside without us even asking. It truly felt like his goal was for us to leave with the bed that was right for us--not the one he wanted to sell. We didn't plan on purchasing a bed that day, but because of Bill's professionalism, patience, and sincerity, we felt confident moving forward. We haven't received the bed yet, so I can't comment on the product itself, but the sales experience was absolutely unmatched. Thank you, Bill, for making a typically stressful process feel easy, comfortable, and genuinely enjoyable.

I visited the bedroom and sofa furniture store. I was genuinely grateful for the kindness and help…read moreI received, which made my shopping experience very satisfying, and their furniture was reasonably priced. Happy New Year Learrel

Just got a new power reclining sofa set from Sunny at Sofa and Discounts and I couldn't be happier!…read moreThe quality is excellent, the comfort is unmatched, and the customer service from Sunny was top-notch. Highly recommend if you're looking for great deals and smooth delivery! I really appreciate him for helping me out, I'm still coming for my end table bookcase Sunny lol

My daughter bought a black sectional and pink bed frame and they're both beautiful pieces for her…read more1st apartment! Everyone always gives her compliments on them and the couch is super comfy and looks great!

September 23, 2023: EUREKA~I found my dream, adjustable, queen bed via Brianna! I must admit I…read moredid spend a fortune purchasing a queen adjustable bed; however, I always sacrificed spending my money on my two daughters . . . Now and since my two daughters are adults and own their own homes, I wanted splurging on myself what I always desperately needed and wanted, i.e., an adjustable queen bed in order, combatting insomnia! Fast forward: October 10, 2023: Brianna contacted me alerting me the manufacturer sent the queen adjustable bed to her store; therefore, the delivery date would be October 14, 2023 which on the scheduled delivery date, Brianna's Employees flawlessly delivered and set up my dream, adjustable, queen bed, i.e., I'm absolutely ELATED!!!!! Moreover, Brianna gave me a mattress protector for the mattress I purchased which was too cool and frankly, AWESOME, too! Update: Today is December 12, 2023 . . . I've been sleeping well since, receiving delivery. Aside, I have not been experiencing insomnia like the last 67-years of my life, my back isn't tense or feeling discomfort either, and my posture has greatly improved, too. THANK YOU SO VERY MUCH, Brianna: Merry Christmas and do have an AWESOME 2024 New Year, too!!!! xoxoxo~ Shirley

The furniture looked good and well made. The staff gave advice without pressure. Delivery took a…read morebit longer than planned.

Completely unprofessional. I ordered my bedroom set from them, it said "free white glove…read moredelivery." They called 2 days later saying there was a problem with my address, and that the free deliver was now going to be $200. I said, your website says free delivery, why is there a charge. He said it was because my address was entered wrong when I checked out. I asked him to read it back, it was the correct address. He said, well its a labor day sale, so the furniture is on sale and you are still getting the best price. I indicated that I have had this bedroom set in my cart for 2 months, and the price had not changed. He then said, fine, i'll cancel your order, and don't ever shop with us again. But he didnt actually cancel the order, he just put a hold on it, so my credit card would remain charged. SHADY

I took my dad shopping for a much needed new mattress. When we walked in, David greeted us. He was…read morevery polite, and knowledgeable, taking his time to show us many different mattresses and bases. We found the perfect mattress and base at a reasonable price. David was even available the day of delivery to ensure a smooth delivery. Thank you!! Highly recommend Matthews Mattress!!

My son needed a new bed and we decided to stop here. Walked in and was immediately greeted by a…read morewonderful gentleman named Gene. He talked to my son asking questions about what type of bed he was interested in. We looked at several beds and ended up with a nice pillow top mattress at an amazing price! It was a much cheaper price than the competitor up the street. I am so glad we stopped here because the customer service was outstanding and Gene was such a wonderful man. I'd be happy to bring my business here anytime and will be referring friends and family here if they're in the need for a new mattress.

I had just moved from a home into an apartment. I was pretty stressed out. I looked around at all…read morethe furniture stores for a good queen set and I also needed a couch. I would go to multiple furniture stores, and I would not see any bed sets that I liked. The wood just wasn't right. I found this location on Yelp and I decided to go check it out . I am so glad I did at first when I walked in it just looked a little small like maybe they don't have a lot of furniture, but I got the pleasure to meet with Daniel he guided me and said that they have multiple bedroom sets. So what he did he showed me a lot of books filled with all the furniture that they have. I had a seat and I looked at all the books. There were so many of them that I actually liked. I had difficulty picking one. They were all very beautiful bedroom sets and exactly what I was looking for according to the color . I ended up picking a bedroom set . The delivery was very quick and very sufficient. The guys built everything for me in a good timely matter. They picked up all their trash. Everything went great. I am in love with my bedroom set. I was still in the hunt for a couch and I found one that I really liked and I sent a picture to Daniel and I asked him if they carry this one and he said they do so I ordered it. I went back inside and ordered it. My couch got delivered with in the next day. They set it up for me same experience and I got the couch that I really wanted. Overall, if you're looking for any furniture, I definitely recommend this store. They have so many books you could look at they have so many furniture there anything you would want. Daniel was a pleasure to work with and he was very helpful and he listened to all my needs. I am very satisfied with the furniture. I got here. I would definitely be back here again.

Very disappointing. Saw a post on Facebook market place, messaged them about a couch they have…read moreposted for $99 got a semi automated message back. Saying they have it, plus store address & hours. Drove 2 hours to come check it out. Come to find out they don't have it in the store it's in the wear house plus it's $2,000+ . So as you can see why I'm super disappointed. Post was misleading. Plus the gentleman who welcomed us in was way too pushy. We said we just want to look and he kept hounding us with question and deals, that alone would make me walk out if I was looking for new couch. Say your hello, say your name and say I'll be over here if you have any questions. Let the customer shop in peace

I am a repeat customer because I trust the products and I trust Ramesh and the sales guys there…read more This time I purchased a new mattress during the Labor Day weekend. Great prices. My questions were answered and because of that I got the best mattress for me. It was delivered and my old very soft mattress taken away. I LOVE this very firm Stearns & Foster mattress purchased. I have had great sleep since it was delivered. Thanks Ramesh and family. See you again when I have another purchase! #SatisfiedCustomer

Honestly the current pictures here don't even do them justice, trust me guys it does not look bad…read morein there, its bright and organized and clean. I wish i took more pictures but i forgot! I was initially sketched out by the area but, if i can go in there by myself no problem, you can too hahaha. Anyway, i decided that i want to get a new bed, so i went looking on Sunday. I have been eyeing one that i saw with Costco online but wanted to see how it felt, so i actually went to Ashley's furniture first. Of course, once you walk into that, you are like a piece of meat with a bunch of prey around you. Soon they send someone to follow u around for your whole visit... i hate that. i kept telling the sales guy im poor and dont follow me. hahahaha anyway. it is NOT like that here AT ALL! So i came in, and they just kinda nodded and said hi, and i just went looking by myself. At this point there was only one other family here, so they totally have the capacity to help me but they just kinda let me chill for a bit. THANK YOU. but as i was leaving one of the guys told me there are clearance mattresses that i haven't looked at yet. so i was like wow how did u know that is what i needed. Well, they have pretty good mattresses on clearance tbh, and they are quite affordable for good mattresses. i got a nice serta one for a good price. and they are NOT PUSHY AT ALL. they just answer whatever questions you have and encourage you to just try it. like the other reviews, they will also work with your budget, so i think you can be honest with what you have to work with, also, remember to negotiate! My mattress is getting delivered on Saturday so i'm super excited! I can't say for sure you can find what you need here, but if you are on a budget, you should definitely stop by.

I had a great experience here! Eric helped me look through the selection - going through the…read moreoptions I had looked at online and making several recommendations based on what I liked and need in a mattress. I was very pleased that every mattress I saw online was available to try in store. Very clean and well organized! I ended up loving one of the recommended mattresses Eric suggested. It was right in my price range and available to be delivered on a Saturday while I'm moving into a new place, so the convenience is so appreciated. It was an easy check-out process, Eric walked me through the steps of getting set up with the Progressive lease and a new mattress protector! I'm rebuilding my credit too so it is a very appreciated option. I was able to be in and out with a new mattress set up with delivery all in under an hour! I would highly recommend this place and Eric as well!

Bought a mattress here and then my roommate bought same exact mattress. However ours were…read morecompletely different in feel. Concerned I went in to see if there could have been a mislabel on my mattress as it felt much firmer. Melissa fully helped me when I brought this up and received my concerns as valid about possibly receiving wrong mattress. She was very considerate in listening to my concerns and I didn't feel that I was troubling her my questions. She came up with solutions regarding how to help me best and gave me options! I absolutely recommend her to anyone who is coming into this Mattress Firm! She was able to provide me with reassurance about fixing the mattress mislabel. Excited for my new delivery. Thank you so much Melissa!