Unbelievable how unprofessional the staff can be inside of this location I was quoted a price last…read moreweek I was told to call and speak with the owner Luis who was traveling and would be back on Friday I called and spoke with the owner so he now tell me the work that needs to be done that I was already emailed and text message a price is going to be $700 more because this is now considered a busy season and they now have another customers. Unbelievable! last week they didn't have any customers so they were able to give me a lower quote. WTH is that??? The technician Raul came to my house and measured everything took all the necessary steps and then got me in contact with I guess maybe the manager Who sent me all the information now it's "$700-$800 more???? Definitely wouldn't recommend to anyone. You've been warned.

I recently purchased tile pieces (niche and saddle) for my shower renovation from Tri State and it…read morewas a great experience. Joe was great! He showed me available slabs and didn't complain as we stood outside in the sweltering heat going through pieces. He was patient and super helpful. The prices were good, transaction was easy, and Joe was a great communicator. The work was done exactly when he said it would be and they turned out great. I would highly recommend this place if you need custom tile or tile in general.

I have been a contractor for over 40 years and have purchased quite a bit of tile, porcelain, and…read morestone from Rye Ridge. The quality and selections are fantastic. The knowledge, expertise, service and pricing has been amazing. I highly recommend anyone who is doing a project whether large or small to visit the store for their overwhelming displays and expertise. I regularly send my clients to work with their design team (Nan is great) and have only received great comments back.

We just finished a major remodel which required significant tile work in 2 bathrooms, a powder…read moreroom, fireplace, entry way and kitchen. We consulted with Cory and Michael and had a great experience. They were absolutely the best listeners and even better designers. They aced each assignment. We are extremely happy with the results! The only thing better than their design acumen was their exceptional easy going demeanor and thoughtfulness with great communication throughout the process. We highly recommend Cory and Michael and will definitely be using them on our next project.

We just did our 5th project w the TileShop…read more The tile we purchased was defective and they did not stand behind their product and give us a refund or store credit. They rarely even phone call and nobody up the ladder, even check in. Previously, we have sent friends there, but now we are telling everyone to stay away because the customer service only exists when things are going well. Avoid avoid avoid

Sean is amazing! He has a great eye and can put tiles together for really stunning combinations…read more He's also super patient and doesn't mind recommending options if you're unsure about what might work in your space. Luv him and will refer him to friends and family!

I had to find a last-minute saddle for my shower threshold because my size wasn't standard, and I'm…read moreso glad I came here. Jenny and Maria were incredibly kind, patient, and accommodating throughout the whole process. Jenny especially took the time to walk me through all the available options, and there were a lot! She helped me find the perfect piece at the right price, and they were able to get everything done quickly, which saved my project timeline. You can really feel the care and attention that comes with a family-owned business. I absolutely love the final result and can't recommend them enough. I'm already looking forward to coming back for future projects!

Customer beware of there business practices they screwed us over with damaged material that we…read morenever pulled out of our truck...Scam business avoid at all costs

Nice inventory. But …read more.. ... Beware of the misleading advertising "40% off storewide, April 20 - May 5". The retail price posted on each item is already (supposedly) 40% the original price that is also posted on each item. Note - this is prior to the "sale". Then, when the sale begins, the "sale" price is NOT 40% off regularly posted price. Rather it is 43% off the supposed original price. This equates to the truth being the sale is a 3% discount; NOT a 40% discount. Just something to keep in mind so you aren't tricked into thinking you are getting a 40% discount. You are not. You are getting a 3% discount.

Had a horrible experience with delivery. Apparently they only offer curbside delivery.....for tile?…read moreI had to carry in over 300 pounds of tile myself. I called corporate in an attempt to get a refund for the $115 I paid in delivery fees only to have to carry in the tile myself. Would never purchase from here again.

Arnold Wood Turning recently provided to me high quality turnings, dependable service and on-time…read moredelivery which is exactly what I count on in the business of restoring and repairing old staircases. I highly recomend them.

What hubs and I truly wanted to do was bring a fresh look to our galley kitchen floor without…read morehaving to renovate the entire space. But, we found out our old laminate flooring was buckling due to a slow dishwasher leak, had to be repaired badly. The floor led to other problems and those problems led to a gut job. Let's talk about tiles. Sam's is small but has a lot of merchandise to choose from. Carmine (owner?) was all ears when we selected brand new Subway tiles for our new job plus he gave us some aesthetic advice (thank you Carmine, but we have a style already). One of the things hubs and I appreciated the most was that even when we questioned him about whether or not we should get an extra box of floor tiles to add to our existing 7 boxes we'd purchased back in April '21, for that "just in case" moment, Carmine wasn't hard-selling us into buying another case of tiles. Nothing but nice things to write about. And may I mention, Carmine was awesome.

I have nothing but love for Bill and Carmine at Sams Ceramic in White Plains. I walked into the…read moreshowroom completely out of the blue one afternoon for advice on a poorly installed kitchen floor. I wasn't even planning to purchase tiles. Bill listened to my concerns and immediately began to educate me on how to determine if the floor was installed the right way and how I would be able to correct what had been done. Bill was genuinely interested in making sure I had the right information about tiles, the installation process and different techniques to get the best results. In the end, I had to remove everything down to the subfloor but I am so happy that I did because I will now avoid years of continuously having to repair a bad floor. Bill worked with me to pick the best floor tile for the design and price I wanted. He also met with my new contractor to make sure the floor would be installed correctly. It was such a good experience as a customer that I went back to get my counter and backsplash tiles. Bill was able to get all the products to me lightening fast and the quality was even better than I expected. Bill's expertise, compassion and great sense of humor helped me get through what started out as a nightmare. I now have a kitchen that I absolutely love! He and Carmine earned both my trust and my loyalty. I cant imagine working with anyone else in the future.

I have been so excited to leave Ideal Tile of Stamford a review because of how AMAZING they are!…read moreSeriously- my boyfriend and I were first time homeowners and had so many ideas, but obviously no idea what we are actually doing. We brought these ideas to Anne and she was so patient, professional, kind and overall just awesome. She knows what she's talking about and was honest with us about things that may not look good, etc. We are a little over halfway done with renovating now and watching our bathrooms come to life looking so beautiful- we are just so grateful. Not to mention the prices! Whenever we needed anything or advice, they were just a phone call awayThey are there to help you and offer the best customer service in Stamford, hands done. Attached are some photos, more to come when completely finished.

Amazing customer service, patience, and guidance, helped us bring our project to completion. We…read morehighly recommend Lee and Gail. From design suggestions, materials ideas, installation, to helping us fix a couple of "homeowner-created-crises" (decided backsplash tile not the right match for newly installed caesarstone counter; Lee got us a rush shipment for replacement, so the tile man could stay on schedule) you always maintained your helpful, supportive demeanor. Reading blog posts about all that can go wrong with kitchen and bath renovations, you always calmed our nerves and educated us. We could not be more pleased with the results.