I'm 41 and have been going to Walgreens most of my life. I've never known a buissness, let alone a pharmacy, to be so bad. They used to be okay, but now, if I want a prescription theyve had days to fill, I would have to go there to ask them to fill it, then wait 30 minutes minimum, EVERY TIME. Multiple times telling me insurance wouldn't cover my medication, wven though they had my insurance info already, so have multiple times had to ask them to run it again, for thwm to tell my family member or I, "its covered." Many times. Not just a few. Mmkay. Who has time for this? So stressful. Or waiting until I was there to tell me they didnt have it or couldn't fill it after days of having the prescription. Waiting on hold at least a dozen times forever. I was recently told when it would just hang up on me, "Thats what it does for everyone now mame, so it's not our bad buissness practices." Never happened at any other Walgreens. Always got a phone call or could see on update of insurance issue or not in stock. Ive seen similiar complaints. My family deals with the same thing. Going without necessary medications for days, if not a week. Sick. I won't write a bad review, unless there is consistent severe problems that have cost me real hardship and trauma. Rude and passive aggresive employees. Understaffed. Treat you like a drug seeker, no matter the medication. Myself and family members waiting hours to days for prescriptions our doctor needs us to have immediately, or ASAP.
Requesting a new prescription from your doctor for no reason, that you didn't ask for? Yes, they do that. I got a prescription I need for Fluconazole today, but the Walgreens I love was out of stock. I cringed, because I had to request from this Walgreens. What do they do when my prescription is sent to them from another Walgreens that's close by? They requested a refill of an old prescription for Flucanazole from my doctor, wasting my doctors time and making me look bad, instead of just filling my new prescription they already had from the same doctor, that's obviously transferred from a nearby Walgreens. My mother went to get it. I have a skin condition that's bad, so I needed it right away. It goes to them, but at least over half an hour later, apparently putting already individually packaged medication was too hard. Exhausted, she had to yet again wait. They have horrendous customer service. You do not feel part of a community as a local when going here. You don't want our buissness. Got it. I could go on. I do wonder if some of this weird and accusatory behavior came from a new pharmacist that started there. He seems like he'd like the whole social credit score thing for everyone but himself. That kind of person. Save your self! Run away from this dumpster fire, that takes their own personal problems out on anyone they decide might be a problem. It's sick. read more
