Service was unprofessional, cracked my phone was looking for something else , acted like they…read moredidn't want to help or make any sales

Both Max and Randy were excellent in the Baraboo AT&T store. Randy Burchett is a real superstar. He…read moregot me going with a new Galaxy phone after mine died the same day. He offered great advice and got me up and running in a short time despite being quite busy. He's an Android expert and we were lucky because he was challenged to unlock and wipe my old phone, so I was eligible to trade it in and save a bunch on my new phone.

Event date: 8/19/24, around 3:15pm-3:50pm…read more Hello, I was called to translate for one of your employees today and was appalled at their service. I hope you will take quick action to make sure this never happens again. Here is a summary: A Spanish-speaking gentleman came to the Verizon store to pay his bill in cash. According to the female employee, she "explained to him" that she could not find his account, but also told him she would take the cash anyway. In addition, apparently, she told him that if she took his cash, it could not be refunded. Clearly, the Spanish-speaker didn't understand the interaction. Once he realized there was no receipt or that his account balance hadn't decreased, he asked for a refund. The employee would not refund his $50. This is when I was called by a bystander to translate (who will be closing her account with you after this incident). Also, I did not personally know the Spanish-speaker. I spoke directly with the Verizon employee and attempted to ask the following clarification questions: Why did you take the money if there was no account? Under what account number did you credit the $50? Why can't you give the money back? Can I speak with someone above you? Now that there is confusion, do you understand that there is a language barrier? It was very difficult to get through these questions because your employee was constantly speaking over and interrupting me, did not value my translation services, was hostile and disrespectful, and disregarded his English proficiency. Then, she forced the bystander who called me AND the Spanish-speaker to leave by threatening to call the police. Once I realized that the Verizon employee could just pocket the money since there was no record or account, I questioned where the money would go. Finally, after bystanders took charge and stood up for him, the client was refunded as he departed. This location needs anti-racism education and training on customer service and how to open a register to refund cash.

Jess helped us switch our service to Verizon from Google Fi. She was great! She ran into a few…read moreroadblocks getting the service switched, but plowed through and got it done. A+ customer service.

Another experience to again comment on the outstanding customer service this store has always…read moreprovided. Recently placed a phone order as they offer free shipping if you order from store. Kudos to Mark for providing efficient, friendly,and professional assistance for me.

They have an excellent selection of shoes, discounts when purchasing more than one pair along with…read morea helpful staff. The store is clean, well organized and not left trashed by customers that leave boxes and shoes all over the place. Just be patient if they get busy, just like most retail locations, there isn't an over abundance of staff available to assist.

Service was good. Store was set up nice. Selection was decent. Sales associates were helpful.read more

Katherine Kruger is not very good. She is terrible about getting back to you. I emailed her 4 weeks…read moreago and have not heard back from her as of today. Frist consultation was supposed to be free, but charge for it.

I made initial contact with Kammer Law Office on behalf of friends living in Endeavor…read more They were well pleased with their appointment the next day. Armand was very pleasant and gave excellent advice on the eviction case they had to initiate (which they did win). From my first contact with Linda I felt very comfortable recommending this office. Armand was quick to answer my email concerning becoming executor for my friends, and my friends had nothing but good to say about how honest and concerned he was.

Extremely professional team, from start to finish! A real, live person has answered the phone all…read morethree times that I've called. Everything was very timely: arriving to assess, giving an estimate, scheduling the job and actually showing up on the date promised. Worth every dollar! Highly recommend!

Waited over a year for them to cut down a tree along property line. Sick of the waiting, so here we…read morego.

Staff is fantastic. I went in to buy one item. Ok who really leaves with the one thing by hey…read morewanted and not get more. So I ended up with 4. Great prices and super friendly staff. Will be there next time I am in town and see what I don't need to buy and get a few. No pictures. We got two. Blanked and bath robe and a key ring card holder

Large selection of items. There were plenty of sales. The umbrellas and blankets were really nice…read more The sales team was nice and not pushy.

Every time I come to Wisconsin I come shopping here. Today I got a Colombia soccer shirt along with…read morea sports water bottle. Everything came up to 34 bucks. Loved it back in NY I would've paid over 140. The store is usually pretty neat, nice workers. Friendly service.

Shoutout to this Adidas location's customer service…read more We bought a pair of shoes that caught our eye at first glance through the store display window; liked them that much. When we got home to Chicago, fiance went to try them on and noticed that they were both right feet. I called Adidas's customer service, they said to call the specific store, and the employee at this location handled everything so smoothly and professionally that it left a great impression on both my fiance and me. I mentioned that we live in Chicago, and she arranged it so that the left shoe was shipped out to us, saving us a lot of time and hassle. Arrived so quickly in a day or two! Inside, there was a shipping label to return the extra right shoe. The whole experience increased our opinion of adidas. We've always liked the brand, but the way this location handled a negative situation turned it into a memorably positive experience for us.