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    Charter Communications

    1.0 (1 review)
    Open 9:00 am - 12:00 AM (Next day)

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    3 months ago

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    Charter Communications - Rocks and ruts left by Charter/Spectrum installation crew.

    Charter Communications

    (78 reviews)

    POS company. I canceled my service and returned my equipment and have been sent to THREE separate…read morecollection agencies because they claim I never sent the equipment back. I have a receipt from UPS that I have already had to use for a collections dispute a couple of months ago which was RESOLVED. and then they just go and send it to a whole new agency I have never heard of. This store WILL mess up your credit score and continuously send you to collections, regardless of your equipment being FULLY returned. This company is a joke, a scam, and fully worthless. I would give this 0 stars if I could.

    Charter Communication/Spectrum Systematically structured to SPAM the customer:…read more We have been Spectrum customer for more than 15 years. The area we live does not give me an alternative option for the internet service. All these years, Spectrum only interested in hooking the new customers with the so called 'promotion' price, then jack up the price a year or so later. Every year or two, if I did not want to add more services from them, I had to cancel my internet service for a period of time, then sign up again in order to get the new customer's price / or a 'promotion' price even they always advertise widely that 'You' do not need a contract. Their Customer Service was always worthless and very rude. My most recent experience with them was that I signed up with a two year 'locked in' price in Feb. 2024. This Jan, they raised the price, and added $5 to my monthly bill. I thought it was $5, to save my headache, I did not argue and paid for it. then in Feb. they added another $15 more to the monthly bill again. I tried to talk their customer service agent to get an answer as to when my contract /promotion period expires, and when the price should be changed, why I have two increases in two consecutive months. She first told me that my promotion price expired on 1/15/2026, then she said it was in Feb, she never provided me with a straight answer as to why I have two increases in two months. All her interests were to get me paid for the extra $20 and a total of &$70/ month bill. Since I was not willing to make a payment right away, she only wanted to get off the phone with me.... Well, we only wanted to keep Spectrum internet for our smart devices controls. After my last night experience with them, we have decided that with a GREAT PLEASURE, we are cancelling their service, and say "Bye- Bye" to them forever!!! No one needs their BS, and if you can, never give them a penny. They are systematically structured to SPAM their customers.

    Authorized Retailer UScellular & T-Mobile

    Authorized Retailer UScellular & T-Mobile

    (2 reviews)

    I bought a new Samsung phone via the internet to avoid the activation fee. Sara at US Cell told me…read moreto bring the phone in and she'd be happy to help transfer the data over. So I did. Our first encounter was a wrong esim on the box compared to the actual phone. Tried to fix that. All should be good after 24 hours. Nope. She called again. Wrong ticket created so a new one done. This went on for 3 days. Got the manager Lynette involved. Beteeen the two of them, they finally got the right people involved. They went above and beyond helping me get my phone activated. I can't say enough good things about how they worked with me. My hat is off to both of you. Thank you very, very much!

    (kind of a strange way to title a yelp location, but it is a US Cellular store) We had a really…read moregreat experience at this U.S Cellular location! We went twice, both to look for a new phone and switch onto my husband's phone plan. The staff are really friendly and energetic, especially for it being the end of the day. Both team members were very knowledgeable and helpful but also didn't put any pressure on us to get the more expensive models/plans or buy every odd and end in the store. I've loved U.S Cellular already for years, the plans have changed over time and all of our questions were answered. Very bright and clean store. It is nice that they do have a giant variety of phones for your price range; from a basic $8/month to a techy $60/month. Any cons? When we bought the phone, one of the newer expensive ones, they only had one in stock and since I needed it right away I had to get the only style they had....bummer. Also, it's frustrating that most phone/computer stores don't have many of the the actual phones on display to play around with. Who wants to look at a plastic cutout? I understand that they want to show off the newer, fancier camera phones but not everyone can afford those and people deserve to try the ones they can. Overall, it was still a great experience and the best one I've been in yet. Pop in and take a look!

    Charter Communications - televisionserviceproviders - Updated May 2026

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