Thanks for figuring out what was wrong with my phone. Sold me exactly what i needed! The guys…read moreworking were helpful with my issue. Didn't try to swindle me into other purchases i didn't need for my issue. Also were very nice about my children being in there. Going back for an battery to help with the external charger.

I've gotten 2 phones fixed here, they are super friendly. They have many options of cases, I like…read morethe bling ones. Bought a temper glass from them and the worker put it on my phone for free, other places charged me like 5 dollars to put it on my screen.

Terribly misleading website information & even worse customer service.read more

I wanted to buy a phone and was still deciding. There were only 1 or 2 IPhones to choose from…read more While looking at one the clerk began plugging it and began transferring info to my phone before really making up my mind. Told him to wait a minute and by then it was too late. Now know that it was too much money and a few days went back to ask a question and the clerk looked disgusted. I am 83 and need better customer support. Very disappointed!! Tried to return the I phone and was refused even though it was purchased two weeks ago on Friday January 23

We've used Radio Shack in Wis Dells/Lake Delton with confidence for years. No matter the technical…read moreproblem, PJ and his crew solve the issue. Great communication. It's wonderful having them as part of our team at Timbavati Wildlife Park.

Both Max and Randy were excellent in the Baraboo AT&T store. Randy Burchett is a real superstar. He…read moregot me going with a new Galaxy phone after mine died the same day. He offered great advice and got me up and running in a short time despite being quite busy. He's an Android expert and we were lucky because he was challenged to unlock and wipe my old phone, so I was eligible to trade it in and save a bunch on my new phone.

From the owner: AT&T, serving over 81 million wireless customersread more

I was formerly the general manager for the ZAGG kiosk in Madison WI for Leslie and Mike Walker, the…read morefranchise owners. Please keep in mind that this was a franchise location and NOT directly involved with ZAGG as a company outside of selling their products. After being open since September the owners had hired an insane trio of worthless employees who had been stealing from the location, treating customers rudely and basically running the place into the ground. I was hired in January to fix the situation. Right away, none of the employees liked me as I was tightening security, not letting them screw around or steal and scheduling and trying to get them off their motivated to work instead of diving into their cell phones all day. Needless to say all of them quit or I had to fire them. So then I replaced them with more reliable staff. Even to the point of hiring a good friend who needed work and driving him to and from work each day he was on as he had no car. Then it became clear that the problem with sales wasn't just the previous staff. While the zagg products are good, the screen protectors are far too over priced at most franchise locations compared to those available online, at franchise locations in other states and with other brands at other store fronts in the very same mall we were in. The location owners were also charging an insane warranty replacement price that most zagg retailers and the mail in service with ZAGG do not charge customers. If they had put this kiosk in one of the stores or outlets closer to UW and kept a more fair price point on the screen protectors and warranties, they wouldn't have had a problem selling screen protectors at all. There are hardly any screen protection retailers in the UW area and collage students are a prime market for the service. The west towne mall location where this kiosk was is simply a place students do not shop in Madison. It is too far from the campus area and there is a larce commercial street mall right on the campus. I tried to tell the franchise owners this several times and even found three locations on the UW campus willing to host us in their stores on cross promotional deals but the owners simply ignored it. The franchise owners were also asking us to fake warranty returns to zagg for screens that were defective, did not properly attach to a customer's phone or ruined by the on demand screen cutter which was defective. The franchise owners refused to repair or replace it. Eventually the franchise owner's wife rolled into town on Feb 10th, 2017 to lay everyone off and closed the store with no prior notice even though it was obvious the choice had been made weeks before when I submitted the sales and market reports showing that the place would never be profitable on it's own. THEN the franchise owners (keep in mind this is not zagg corporate but a group of people franchising for them) tried to accuse us of stealing from the location and not properly administrating the location. It is a good thing I began collecting evidence to the contrary only a week after i was hired and noticed things were fishy. I have every sales report, bank drop report and even pictures of the fake warranties they were trying to pass over onto ZAGG. The last and final sale completed at the kiosk was a screen replacement for a woman's tablet that had been ordered weeks ago but never arrived. The franchise owner's wife put it on and it was full of dust when she placed it on the customer's tablet. She then told the customer to come back in a few weeks and she would replace it. Not even telling her that the location would be closed by then. It is likely that you will not see another ZAGG location in Madison ever again. I honestly DO NOT understand what these people were thinking or why ZAGG would allow people so incapable of running a business to run a franchise location for them.

I had an IPhone that was not charging on the cord anymore. The staffer told me exactly what he…read morecould do, two options, and the cost. I was completely satisfied. It took about 15 minutes in all. I also went in the morning when there was less mall traffic. A good service and polite staffer too.

I was in the Berlin Store yesterday with a friend of mine who wanted to look into a new cellphone,…read morewith NO IDEA what she wanted. Mary Jo was the employee who worked with us. She explained the different phones available, detailing the different features. She answered EVERY QUESTION {WE HAD MANY!} and left happy with our purchase. Nancy {my friend who bought the new phone} was a bit confused today, so we went back to the store. Mary Jo was there and she answered EVERY QUESTION Nancy had. Mary Jo was kind, courteous, knowledgeable and very patient with us. Please don't let her move on to another career---SHE IS A KEEPER! Sincerely, Dennis Klak

I bought a new Samsung phone via the internet to avoid the activation fee. Sara at US Cell told me…read moreto bring the phone in and she'd be happy to help transfer the data over. So I did. Our first encounter was a wrong esim on the box compared to the actual phone. Tried to fix that. All should be good after 24 hours. Nope. She called again. Wrong ticket created so a new one done. This went on for 3 days. Got the manager Lynette involved. Beteeen the two of them, they finally got the right people involved. They went above and beyond helping me get my phone activated. I can't say enough good things about how they worked with me. My hat is off to both of you. Thank you very, very much!

(kind of a strange way to title a yelp location, but it is a US Cellular store) We had a really…read moregreat experience at this U.S Cellular location! We went twice, both to look for a new phone and switch onto my husband's phone plan. The staff are really friendly and energetic, especially for it being the end of the day. Both team members were very knowledgeable and helpful but also didn't put any pressure on us to get the more expensive models/plans or buy every odd and end in the store. I've loved U.S Cellular already for years, the plans have changed over time and all of our questions were answered. Very bright and clean store. It is nice that they do have a giant variety of phones for your price range; from a basic $8/month to a techy $60/month. Any cons? When we bought the phone, one of the newer expensive ones, they only had one in stock and since I needed it right away I had to get the only style they had....bummer. Also, it's frustrating that most phone/computer stores don't have many of the the actual phones on display to play around with. Who wants to look at a plastic cutout? I understand that they want to show off the newer, fancier camera phones but not everyone can afford those and people deserve to try the ones they can. Overall, it was still a great experience and the best one I've been in yet. Pop in and take a look!

I recently had the pleasure of visiting this U.S. Cellular location in Wisconsin Rapids. I worked…read morewith associates Amanda & Victoria, both of whom were consummate professionals in addition to being incredibly gracious. Positive experiences such as this is why I choose to do business with U.S. Cellular.

Prompt professional service. I am and will be a returning client. Decent and fair costread more

I had a very disappointing experience with this store. I took my damaged iPhone in for a back…read moreglass break. Was assuming a one day repair and left the phone at the shop. As I only use my iPhone and do not have another phone, I asked that they (uBreakiFix by Asurion) let me know both status updates and completion via my email address. They had my 14 max Pro for almost 4 days with only one notification that I received was that the repair had begun. I did not hear back for three days and drove to the shop today to check on the status. It was done and I paid handsomely for the repair which included a cleaning. the phone was returned completely drained of power and had no sign of the cleaning which they charge you $34. The counter guy took out a towel and wiped off the outside. I cannot believe that anyone would return a cleaned phone smudged and full of finger prints. Is there no quality control?!? Lastly uBreakiFix used non Apple repair parts and informed me that the water proofing was no longer guaranteed. I would recommend that you use only Apple approved repair shops and not go to uBreakiFix. What a disgruntlement. Stay away!