The drive thru Rx pick up line is ridiculous. I really don't understand why each car takes 5 min. Going inside is no better. It is always at least a 20 min wait no matter how many people are in line. read more

I purchased a gift card for 250 using my credit card for Amazon gc on March 23, 2021 and I came back a week later but they wouldn't let me make the same purchase. read more

I stop by here only because it's conveniently located if I need to pick up something really quick - a drink, OTC medicine, etc. The staff is usually busy chatting among themselves. Once and awhile you'll find a good deal in their clearance section. read more

Horrible customer service in the pharmacy department. The pharmacist technician by the name of E was extremely rude and unhelpful and very unprofessional when I asked for help to find a certain item that was over the counter. I do not recommend going to this Walgreens for any pharmaceutical needs. I will not be returning to that Walgreens for my pharmaceutical need ever again read more

This Walgreens has horrible customer service. They misunderstand prescriptions which holds up your medicine. I'm addition, their drive through staff is nonexistent. I pulled up at 9:03 am. They made me wait 16 minutes before they even greeted me. They open at 9 am! I prefer to drive to HB in order to get better service and save money! Sad. Another a Walgreens will probably close. I can see why! read more

Pretty standard Walgreen's. Not much to report here. Hours at the pharmacy has been cut to only 8 am-9 pm M-F. read more

Again this Walgreens proves to be the worst ever. Maybe training your cashiers how to count and stop selling bogus gift cards. What is wrong with you people? Buckle down and fix this or reopen the Goldenwest store again. They never had problems like this place. read more

Holy dear jeebus this is probably the worst pharmacy I've ever been to. I normally don't even bother with chain pharmacies but my grandma was discharged from the hospital on the weekend and needed a medication that the independent pharmacy I normally go to did not have in stock. This store is close to where I live so I figured I would give them a chance. Called this pharmacy right around opening time on a Saturday (June 16th) I believe and honestly the person who answered the phone must truly hate their job there. Answered the phone with the most IDGAF voice and all they said was Walgreens. I asked if they had the particular medication and dose in stock and they gave me attitude like I didn't know what I was talking about. At this point even if they had the medication I would not even want to fill the script here. Let me just say I'm a pharmacist as well, working at a major healthcare system as well as retail pharmacy. This is probably the worst customer service I've ever experienced. The staff here need some serious re-training. read more

On friday, I placed 2 orders. While one was available for pick up, the order was not( wait for the shipping to store). I was going to wait to pick up these two together. However, when I checked my email today, I discovered that one order had already been picked up and that I had already paid for it. That is strange because I have not yet picked up the order read more

Called 9 times to refill two prescriptions, after giving information I am transferred to endless ringing.. Now people get ready, drive over to request medication refills, getting worse every day. read more

Order online pick up less than 5 minutes email me back "items out of stock" I don't think so. It's just lazy employees I ordered 4 items not ONE. Do u believe all items are out of stock and let you know less than 5 minutes right after u ordered? read more

Horrible customer service. Misleading information. Need to update website regarding inventory. Very rude over the phone. Deserves "zero" star. read more

The pharmacy here absolutely BLOWS! One guy behind the counter ignores you and keeps typing into his computer while you're talking to him. My friend is a little passive when it comes to people like this. But not I! When you yell at the guy behind the counter he responds. Now, these pharmacy (and I use the term loosely) "workers" care nothing about the well-being of customers. The few times I've been there (I'd NEVER get my prescriptions here), I've seen people driven to aggravation by these workers finding some excuse or another to refuse the prescription. An elderly lady next to us was there to get her pain meds, but for some ungodly reason they refused her. Okay, never mind, lady. Sucks to be you. Hope you don't suffer! My friend dropped a script for her depression meds, they supposedly faxed the doctor (doc never got it) for authorization. They guy said they'd fax her again. Okay, then what if she still doesn't get it? Well, he said, they fax it every 3 days. The third time, if they don't get a response, they call. Seriously?? So... go without depression medication for 9 days. Right. So, my friend gets a new script for blood pressure meds. The pharmacy calls her and says they're out of it.... and they won't have a re-supply for 3 months. Um.. what?! 3 months. Good luck. So, today the pharmacist needed to fill a new prescription for her. Middle of the day. She was told all pharmacists were in a meeting, come back at 5. My friend takes the bus. It's not easy for her to get there. The worse thing is that they just don't care. I hope they lose business. So much business that they have to close down this sorry excuse for a pharmacy. Go to CVS. You get $5 extra bucks for every 10 prescriptions. Also, if you're dissatisfied with anything, you can call their customer service and they usually try to rectify the prob... but RUN from this Walgreens. They are HORRID read more

This is my go to Walgreens. Plenty of parking, clean and friendly staff. I usually go here to get miscellaneous items late at night as well has medicines. I recently went here for my prescriptions and the staff was super nice and efficient. The pharmacist throughly explain how to use the medicine. I'll probably be going here from now on to get my prescriptions. read more

Scheduled for flu shots at 10:15. Prefilled all forms online. Arrived at 10. 50 minutes and still have not gotten the shot.

Please do not do business with this Walgreens. I called to get a refill on my prescription they put me on hold for 7 min before the lady answered when she answered all she ask was how can I help you? I told her I wanted to get a refill then she put me on hold again for another 5 min then I heard the ring tone but no one's answered so it hung up automatics. read more

I went in quickly to use the restroom and buy some stuff I needed and the lady told me the bathrooms were unavailable and then she proceeded to follow me around the store. Yep. Not coming back. read more

That's ridiculous! Waiting more than 1 hour even already getting appointment. Don't waste your time if u want the Covid vaccine here

Now I understand why the reviews for this Walgreens is so bad. I had to go to the ER last night for severe back pain. The ER provided a script for a muscle relaxer because the one prescribed to me the previous day was a low dose so stated the new one would help. I called over first to see if the ER sent the script digitally so I cld have it delivered and of course they hadnt. Peter I believe (the pharmacy tech) stated right now the wait time for an RX was about 20 minutes. I live around the corner but driving is agony. However mustered the stregnth to go. Get there maybe 7 minutes later, go through drive thru and was told now it would be an hour!? I said I just called. Then it switched to 20 minutes again. I get a call while waiting stating that insurance is declining the medication because I got a muscle relaxer filled yesterday. I work in Insurance and knew that didnt sound right, so called my Insurance through work and they called the pharmacy department to tell them they can run it through and let me know that it would be ready in 15 minutes. Still in immense pain I waited. Drove back through and sat there for a few minutes for someone to at least acknowledge my prescense. Finally, the pharmacist Qyintashia (probably spelling that wrong) says we cant fill it because of insurance? Why didnt anyone call me like they did before? And who told my insurance company the RX would be ready in 15 minutes. No answer. Asked to speak to the store Manager (I thimk his name was Steve) and he finally said what no one else did after an hour easy in pain. The Pharmacist themselves refused to fill the medication. So they left me there in pain, that I couldn't of communicated more and didnt care. And the best part of this demeaning experience, is as im sitting there in literal tears sobbing in pain they are laughing. Cold. Im so tired of trying to figure out why. It doesnt matter. But its cruel. it was so cruel. So ended up driving in pain back to neighborhood market, having to walk in pain to bring a handheld prescription into the store crying in pain but they brought the medication out after filled. The only reason it took longer was due to me moving so slow. When I received my Covid Vaccines here and stop in from time to time never really had an issue. Oh an I had the joy of one of the workers on break watching me in my car a good amount of time while waiting as a customer. The most demeaning experience at Walgreens. read more

One of the most retarded layouts of any Walgreens. You walk right into the cashier lines when you walk in. The pharmacy staff is slow and rude to boot. I finally switched to another company even though they are really close to my work. I mean, I'm sick, do you have to give me your fucking attitude on top of it? They do have a nice chocolate selection. Like all Walgreens, they have great deals on generic pain relievers, antacids and vitamins. read more

I like this walgreens. The employees are always very helpful. They have a pharmacy in the back, a 1 hour hour photo lab, and all kinds of useless crap like garden gnomes and yo yos. They even dedicate 2 aisles to seasonal useless crap, which always grabs my attention. During the summer it's beach balls and coolers. For Winter there's ornaments and snow flakes. Props for being open 24 hours and having the drive thru pharmacy. read more

Ever never do passport photo here. They are over charged 1set (2photos) with $3 off balance $13+ wtf while Costco $5 for 4 photos.

This Walgreens location deserves to die. Yes, I am THAT angry enough to wish death upon a place. I've kept my reviews to only restaurants, but this pharmacy angered me so much that I'm putting in an effort to write a nasty review. I promise I am a patient person, but... What kind of DRIVE-THRU makes you wait for half an hour behind just one car?!?!! PLEASE ENLIGHTEN ME. Can you not tell the car you're attending to to park somewhere else so the other customers waiting in line can be assisted?!?!?! All I wanted to do was to pick up medication for my mom. For something that was supposed to take 2 minutes took nearly half an hour at a drive-thru line. That is outrageous, ridiculous, and baffling. Not only did I have to wait for that long, but once I was finally able to pull my car up to the window, the pharmacist was nowhere to be found and I was left wondering whether or not the 24-hour drive-thru was still open. When he finally appeared at the window, he did not apologize for the dreadful wait I had to endure. Thanks for the great customer service, Walgreens. If you're here to pick up meds, do yourself a favor and go to Target instead. Generic meds there are only $4 vs. $16.99 here, anyway. I hate Walgreens with a passion. read more

This "was" my favorite drug store. Unfortunately an experience is only as good as its help. Big and clean. I wanted a styptic pencil. I looked and looked for a long time. I asked for help and was directed to the same place I had previously looked - but I tried again in vain. I did buy some Lithium AA batteries. Leaving I saw the Rite Aid across the street. I ask them for the same item and was told they had one left and exactly were to find it. I also purchased the same batteries for less at Rite Aid. I returned the batteries and was not asked why the return. From now on I am going to Rite Aid fist for my needs. Everyone in this Walgreens Store seemed in a funk. read more

Seriously, where's the option to give NO STARS? My first time there wasn't as bad - I was helped by a nice asian lady at the counter. When she found out I was Vietnamese, she told me to speak Vietnamese with her every time I come in. I mean, no problem, but what's the point of coming to America and not making the effort to learn the English-language? Meh. My third time here was probably my last. I came to pick up a prescription for expenisive-ass antibiotic eyedrops and the staff did NOT hold back on treating me like a dumbass... and ALL I did was smile, said "Hello~" and answer their questions... And, yes. They DO throw your change back at you! Luckily, I manage to dodge the quarter! Just kidding about the quarter. But I'm not kidding about the rest. read more

I called in to check my prescription status. Was told by a girl from the pharmacy that my doctor never sent the prescription. That was on Friday. I called every single day. Today is Sunday. Frustrated being told there was no prescription; I created a Walgreens online account. Guess what? Its been there since Friday. On Friday I told her there's 2 separate accounts you guys made under my name, birthday and phone number, she told me that was impossible! Guess what, went to store after suffering this whole weekend; turns out there's two accounts: same name, birthday, and number. About the 4th, 5th time this has happened. Last time was my heart meds, I don't think I'm giving you guys another chance when the the last 3rd, 4th time I was told "we'll take care of it, won't happen again...." clearly you guys don't thoroughly check or not train properly. And brazenly don't care about your customers whom have been patronage since i was a little kid. Im going with a separate delivery service. I rather travel the extra short distance to stater bros or Walmart if I need anything now. Never again will I patronage this Walgreens, because you guys don't seem to understand my frustration after 5 times being told this will never happen again. read more

I didn't have a pleasant experience at this walgreen pharmacy. Staffs were rather rude over the phone and in person. Please either change staffs or do better in training. I understand we are going through a pandemic, and they're busy and overwhelmed but there's no need to be difficult and rude with a customer. My first time picking up my prescription at this location and I will definitely not coming back to this pharmacy... read more

This location is my go-to Walgreen. And the staff at the pharmacy are always friendly and happy compared to other pharmacies I've been to!

I live nearby so I go here a lot. They're extremely short staffed. The customer service from the staff is bad. There's one amazingly nice cashier, the others not at all. Most the time they're involved in conversation, or trying to rush you out the door as quickly as possible without being friendly. The door greeter is nice. The manager of this store has amazing customer service skills, and has helped me personally. But, it seems they don't pay much attention to staff service. I have no complaints about the manager, but the staff need to get it together. read more

Do not go to this Walgreens Pharmacy!!! Avoid at all cost. Wasted so much of my time. Drop off prescription a week before. Came to pick up half my meds. They didn't have it ready. Pharmacist came out to tell me it was patient's fault and left. Tech took over and made a bigger mess. Told me to drive to the Walgreens down the street and that it'll be ready in an hour. Came after an hour and they didn't have it. Then had to drive back to the original Walgreen and wait another two days for it. It's needed meds for traveling and I already notify them. So this meds took 6 days and 3 hours to get. read more

My husband came to this Walgreens location twice for his covid vaccine. In both instances, he had a wonderful experience. The store is clean. The customer service is outstanding and best of all, the staff are friendly and nice. He was able to get his covid vaccine done very timely. For today's appointment, he was in and out of the store with 20 minutes. I was quite impressed with the super fast service. This store is a far drive from our house, but definitely worth the drive. For my covid vaccine, I chose a closer location to get it done and I regretted for going there. I wish I chose this location to get mine covid vaccine done. For any future pharmacy needs, my husband and I will come back here. read more

It's conveniently located next to my house and in a pretty good plaza. The workers are usually pretty friendly and always willing to help. Recently came in to get my passport photo taken and it was fast. The photographer was nice and actually tried to have a convo w/ me. I didn't know you CAN'T smile at all for your passport photo so it was nice of him to tell me after taking the picture that he's gonna have to redo it 'cause I shouldn't be smiling. I'm sure most other workers wouldn't have said anything. The other times i've been here for medicine, the pharmacist was nice and would ask if I needed help then make recommendations of whichever med I needed. read more

So i was discharged from the hospital at about 9:30 on Saturday night with a list of prescriptions to fill so sent to Walgreens with the big lighted letters out front that says "24 HOUR PHARMACY" So we walk in and are immediately asked by the kid working there if we there to fill a prescription, I affirmed that we were and he said the pharmacy is closed. So what is the point of having a 24 hour pharmacy, with a pharmacy that closes? I will never shop at a Walgreens, not that I actually have. read more

I'm surprised that this store is not in Yelp's records, because it's a pretty decent Walgreens that's been around for a while now. Walgreens is a large chain with a variety of stores, and I am always a sucker for their 24 hour stores. This one is pretty decent because both the pharmacy and the store are 24 hours. It's a smaller store, but it has surprisingly a large number of items that I would find useful. In fact, I found the hard to find Panda PillowPets here, which I could not find at other places that carry PillowPets (like Mission Viejo Mall or CVS). The prices here are not that great, but when they have a sale it's pretty good. For example, Burt's Bee's Facial Cleanser is 18.49 here on sale vs CVS's regular nonsale price of 17.99, but then SlimFast is 4.99 here on sale vs CVS regular price of 8.39. The store is not exactly super clean, but it's not super dirty either. I haven't tried their pharmacy services so I can't comment on that. I do want to say that the front store person who was ringing me out was pretty knowledgable about vitamin supplements despite not a pharmacy worker. My friend and I were talking about how bad the 5 hour energy shots were, and the person ringing us up started talking about it through a 10 minute accurate lecture on the harmful effects of vit B toxicity (it checked out with the material I had just learned in my nutrition course). read more

I only go here when they've got photo deals. I love it when they have the codes for free 8x10 collage prints. :) The guys who work the photo counter are really nice and I've yet to have so problem with my pick-up. The only thing I don't like about this place is the parking; it's a bit tight. :( read more

This Walgreens normally is great. The staff is great and the pharmacist too. Pharmacy is clean. However, I will say that today I had this pharmacy tech who's Asian and on the older side and has glasses and black hair. So I'm here to pick up my Rx and pull up at the drive thru window. I informed her of what I'm picking up. She then proceeded to tell me " you need a prescription from your dr" and I explained to her No my dr gave me refills. And then after several times of this ... she finally goes "oh is that the ___" And I'm like yeah. So then she tells me oh it's early. You got this in October. I'm like yeah. January 1, 2019 is tmw and I should be able to pick it up. So she then looks into the computer and tells me that I'm a couple of days early. FYI it's birth control pills. Anyway tho she said I could pick it up. It's like what was the point of all of that nonsense you know.... read more

The workers here are very friendly and nice! I came here to the 24 hour pharmacy, and the pharmacist was very helpful because i was ballin on a budget for some medication!! He showed me what I can get, and what are some of the alternatives for what I needed! Most of the time when i come here and I buy Marlboro Smooths, they are the dollar off pack. Can't find those too much anymore.... 2 packs of smokes for under 10 bucks!! You cant go wrong with that!! I'll Be back! read more

Usually a short wait in line. However 3-4 people ahead of you could take 10 minutes or more. I get my propane tank for my bbq swapped out here. Decent price but usually have to wait a bit on manager to open the cage outside. What else can you expect from a place like this. You go there as a necessity for something and the location is convenient read more

How rude! Tried to talk to the pharmacy, on hold for 12 minutes, heard them pick up twice and put me back on hold without saying a word. The third time they picked up they immediately disconnected my call. Now i remember why i stopped using that Pharmacy and wont be going back. read more

They, unlike other Walgreens in the area, allow sale of hypodermic syringes which by state law are allowed to be sold OTC but may be discretionarily refused by pharmacists who apparently want aids to be spread. I actually have a prescription for an injectable medicine but I always like to see which pharmacies refuse sale of syringes which in my opinion should result in the loss of their license. There is absolutely no basis to want to restrict sale of syringes and is only done for judgmental biased reasons which contradict state law. read more