Absolutely the best experience at the Pharmacy I have had in years. Unfortunately the company is in…read morebankruptcy and closing many stores. OTC items are not being restocked, but the pharmacy remains open and I will continue to support it. The pharmacy counter actually answers the phone.

This rite aid is the worst I've ever been to. It looks like it hasn't been cleaned and there is…read morenothing on the shelves. The pharmacy is the worst part; the people that work there are extremely rude. It's also gross within the pharmacy, as I have been informed roaches from above the store like to travel into the pharmacy. The mats behind the counter are also severely bent and a horrible tripping hazard. I would not recommend

They have EVERYTHING! And excellent service. SUPPORT YOUR LOCAL INDEPENDENT PHARMACIES PEOPLE…read more Chain pharmacies like CVS and Rite Aid have put out of business almost all small indie pharmacies. Fight back against corporatization of America.

I recently moved to this area and wanted to switch my prescriptions over to a small business…read morepharmacy from CVS. So far, I am really pleased with their service, prices, and selection. They never have long lines or frustrating wait times like I am used to and I am happy to chose to use them!!

Unfortunately, I am guilty of writing Yelp comments when things go really wrong, however, I am…read morestarting to write about the good things too. I have been coming to Rite Aid (Phoenixville Pike) for over 5 years and have always been nicely greeted by employees. The pharmacists (Raj & Kate) are extremely helpful and always go out their way to help. The Wellness discount card is also a good incentive to come here. It's like going to Cheers where everyone knows your name and this Rite Aid treats you like a family member which is highly unusually in today's world.

Raj, the pharmacist, is pleasant and very helpful. He is happy to answer all of your questions and…read moredoes it with a smile. We are lucky to have him at our Rite Aid. Lisa

I had a great experience at this pharmacy. On Wednesday night needed some important prescriptions…read morefilled and it was the only one open past 8pm in the area. The pharmacist was really nice. She waited for my prescriptions to come through and filled them super fast.

Zero customer service at this CVS pharmacy today afternoon . The lady at the pharmacy was not…read morehelpful and not patient to hear my question or concern at the self check in. Is it not part of customer service in CVS when a customer is having some issues in using the system at the billing counter. CVS team should help in maintaining customer care here. Very disappointing

I'd give the location at 1040 West Chester Pike zero starts if I could. If you like getting your…read moreprescriptions mixed up and waiting 20-45 minutes to pick up your medications, this is the place for you! Even the drive thru is a complete disaster! They always look short staffed and even one is stressed out, including the customers. Avoid at all costs.

It has its cleanliness going for it; The parking lot and throughout the inside of the store is…read morespotless. The staff was not rude or dismissive with questions. The only thing that kept this from being a four-star review was the self check out. There's only one cashier and that would not be a problem if the self checkout machines worked smoothly. The self checkout machine had a problem registering the last item. I was checking out and a warning screen came on asking for a cashier to come over. Basically, defeating the purpose of self check out.

Although we travel a little distance to the Downingtown Pharmacy, it is worth the trip. Compared…read morewith closer drugstore chains and grocery stores, the prices, customer service, insurance processing, and pharmacist expertise are so much better at this independent pharmacy. I was surprised to find price differences even with insurance, making this pricing incomparable. The customer service is courteous, helpful and quick. The insurance processing is efficient: much faster with no bureaucracy/red tape. The pharmacist is knowledgeable and accurate, and never makes me feel like I am bothering him to ask a question. There have even been times when other customers have engaged me in a conversation, marveling at this pharmacy!

From the owner: Retail and Compounding Pharmacyread more

I have a prescription to be filled that is out of refills. I have called the Rite Aid pharmacy in…read moreGuthriesville several times today. No one picks up the phone. They have to call my doctor to get a new script as Im afraid that if my doctor calls them they won't answer. I even called the store number and asked to speak to the pharmacist. He transferred me to them and they still didn't answer. I am almost out of the meds and need that filled. I'm going to have to go to another pharmacy as I can't put up with this.

This is the most awful, slowest, unorganized pharmacy I've ever dealt with…read more Every time I call to confirm something is ready, there's always an issue when I walk in. Besides standing in the crazy long line, it never fails, they screw something up, and I'm stuck sitting in one of their metal folding chairs (see picture)... they keep adding more each time I walk in. Spent 9 minutes on the phone with them on a Saturday. They told me my script will be ready for refill on Monday. I then asked if I should call on Monday again and she said "nope, we'll have it ready!" I said "Really? I should call just in case, and she said "it's in the system!" I had to travel, and went to pick up the scripts on Thursday - and it wasn't ready! I don't know what their problem is. They don't look short staffed. I was only forced to go there when my local pharmacy shut down unexpectedly... ughhh. Sorry to be negative. But hopefully the already low rating, plus this review will make them take a deep dive into their terrible customer experience.

Nice clean store usually organized open 24 hours in my area works out great yeah benefits to have…read morethe app or you get discounts and other stuff

Store is open 24 hours which is very convenient service was a little slow and it's understaffed but…read morelarge location with lots of products and specials one of the better Walgreens I've been to, but it is just a chain drugstore, but I'll give it a four out of five

Holy cow! I want to talk to the pharmacy! First call on hold for 15 minutes. 2nd call 5 min so far…read more Wtf? I have a question!!!! I ended up over three different calls being on hold for 32 minutes. When I went the prescription was not filled. They did fill it quickly tho. A little over ten minutes. But still. Over half hour on hold!! This is ridiculous Not recommended

I had a 6pm appointment for a flu shot. After waiting 15 minutes I went up to the counter where a…read morepharmacist told me it would be a long wait. Why do they set up appointments they have no intention of keeping? Is it for the off chance you'll be the only customer in the store? What rude distain for the customer.