Great customer service and delivery service. Everyone I spoke to over the phone was helpful, but…read moreBarney, who does the delivery is amazing: responsible, polite and dedicated! He is a throwback to when customer service was service, and he obviously takes pride in all he does

When you go inside Liberty Drug, you will see that it's set-up is messy and doesn't look clean…read more Everything in there seems dated back to the 1970s. I am posting today because of Liberty Drug's terrible customer service. My doctor put in an order for a compound to be made for me and Liberty Drug is slow (generally speaking, my experience is that their turnaround is over a week). Specifically, I placed my compound order a week and a half ago. At the time, I told them that I wanted the "small tube" TWICE during the phone call. Today, around 12:30pm, they called to say that my compound was ready for pickup. Approximately 3pm, I went to pick up it. They made the larger tube for me (which is about $40 more). The pharmacist stated that they needed to remake it. Then, the cashier said that it will be a 10-20 minutes wait. I was confused on the wait time knowing that it takes them a while to make compounds. So, I asked to speak with the manager. When I went to speak to the manager about this to understand my wait time, he blamed me for this issue (remember, all I wanted to know was how long it will take to remake my compound). He said that since this has happened twice with my order (it happened once before a year or two ago), he said that it was my fault. He did not look to his employees as the source of error. The lady next to him said that I needed to specify how many milliliter (ml) tube I wanted. I said that I would not know the ml size of this compound. This is not something that I look at or consider - would you know how many ml (or ounces) is your toothpaste? I said that the person who took my order should (and could) have clarified the size and cost, especially since I mentioned twice that I wanted the "small tube". But, this person did not. This person just hurried up and hung up after taking my order (he was abrupt and rushed during this call). So, the manager outright blamed me. He did not look to his people and their obligation to clarify the order. He did not look into his management failings to train his staff to ask the right questions. He had no consideration that it took them a week and a half to give me my order and that I drove approximately 30 minutes to go there on a very cold day. With that said, I have found the cashiers to be very friendly over the years, although there is a lot of turnover. Based on my experiences at Liberty Drug, they are not a well-oiled machine. Their processes and communications are similar to the store set-up - messy, not clean and outdated.

I have been using Bells Pharmacy for almost 30 years. I have always loved their small town feel,…read moreand the customer service has always been off the charts. Yesterday my 19 yo daughter went to pick up a prescription that her pediatricians office sent over for her. When she arrived, John (official title now being best pharmacist ever!) Pulled her aside and explained to her that he wasn't comfortable giving her the meds because she is allergic to penicillin and apparently people who are allergic to penicillin should not take Cefalexin either, as they often have the same reactions. They called me and explained what was going on, and not only did he catch what her drs office of almost 19years did not, but he called the office multiple times to try and get a new prescription. So while we will not be going back to that drs office, we will never leaves Bells! Thank you John, what would we do without you!

I had to switch pharmacies due to new ownership @ the one I went to my entire life. The customer…read moreservice here is impeccable! Not only was the pharmacist able to fix my *2 week apart* issue that my prior pharmacy had put me in, but he also called me & updated me on everything, considering he knew I hated the situation my prior pharmacist put me in. The prices are even cheaper here than at the small pharmacy in my town! While my prescriptions are free, my mom doesn't have prescription insurance. So, I used the app "Good RX" to try and save her $. The prices at Bell Pharmacy are CHEAPER than Good RX! My mom was paying approx $50+ more/month for her prescriptions @ our other pharmacy. So, for the simple fact that I loathe horrible customer service/incompetence & had her switch pharmacies also, (bcuz we go to the dr & fill our prescriptions the same time/day & I didn't wanna walk into my old pharmacy again b/c of the stress they put me under), she - without intent, instantly is saving $50+/month-$600+/year! So, not only is the customer service impeccable, so are their prices! Going to Bell Pharmacy will not be regretted by any customers. I highly recommend you go here if you live in the area.

I was always told shop small business and local business. I went to purchase 2 supplements that i…read morebuy once a month . The price has gone up every month. I am on a fixed income. These 2 supplements have been life changing. I called the company who makes them and they gave me the name of another Pharmacy that carries them. When i called they offered me 15% off and would bring it in for me. Why does Robinsons Drug Store have to Mendham up. Please take my advice local is not always best

Hands Down THE Best Local Drug Store On The Planet!! Only Your Best Intentions are involved…read morewhenever dealing with these amazing people. I cannot express to You how extraordinary this place is. Five Stars All Day, EveryDay!! Come And Get Your DrugStore Shopping On!!

Everything thing goes well at the Long Valley Pharmacy. Always helpful above & beyond. Thank youread more

Nasty women who answers phone will not deal with dangerous delivery drivers. I would not recommend…read moreputting your family or property at risk with the service they use. You do not matter to them! Be sure to record your conversation when speaking with this pharmacy as she attempts to put a political spin on your words.

I have been a customer Of Morris Plains Pharmact for over 20 years and have always loved them. My…read moreentire family would have all their prescriptions prepared as it's a small town pharmacy and wanted to give them our business. the Pharmacit's Ray is extremely rude, condescending and unprofessional. Has no customer service skills whatsoever. I recently moved and asked if they could send my prescriptions to Walgreens and he was sarcastic rude and hung up on me. Completely unprofessional and unacceptable! Will share my experience- Lynda

Morris plains Pharmacy is the best Pharmacy I've ever used. They deliver all my medications on a…read moretimely basis and whenever I call they are extremely nice. They have made such a calmness in my life over the big pharmacy like cvs and wallgreens. Morris Plains Pharmacy Always gets my order right and are a pleasure to deal with. Their driver is great too. They have made my life so much easier. They have never made a mistake which the larger chain pharmacies used to do on a regular basis. I definitely recommend them.

Sadly, the store has been making fun of a homeless guy who hangs out near the pharmacy. Instead of…read moreoffering help, the man is publicly shamed. Not a store I'll ever go in.

When complaints from members of the community were lodged with the NJ Board of Pharmacy regarding…read moreFrank's sign indicating that COVID vaccines other than the Novavax vaccine he offered were deadly, Frank responded to Board of Pharamacy requests for response with gems like: "as you can tell, i am a boisterous conservative republican and they are liberal democrats" and "we fill 200-280 rxs a day, so obviously we are a pillar of the community. the dems do not come to me, the republicans do, that simple" and "Monique you received my complaint, I will not respond to each and every complaint, so you are telling me that if these assholes have 300 people write in, I have to reply 300 times??? No way" The Executive Director of the Board of Pharmacy had to respond to Frank to remind him to be curteous and professional. The Board eventually reminded Frank that he needed to familiarize himself with state regulations regarding advertising in pharmacies, specifically: c) Any reference in any form of advertisement to the quality of a drug or its beneficial use is prohibited. f) All advertisements shall be predominantly informational and shall not be misleading, confusing or false. https://drive.google.com/file/d/1MGGEPK1O6rLCfol2i_PEFGxg_bLnYWcf/view?usp=sharing https://drive.google.com/file/d/1ZsPs-aRDO3g_EHduBcQAQmuHA-_Wjdkf/view?usp=sharing

great pharmacy and pharmacists! and as a bonus has a super candy counter and great gifts and some…read moregames and toys! feels great to support local businesses that are top notch!

Baron's is one of the longest-standing, most respected anchor businesses in downtown Westfield, and…read moreI've been a customer here as long as I've lived in the area, which is most of my life. The lead pharmacist knows me personally after so many years, and I'm on a first name basis with him as well. It pains me to write this review, but something disturbing happened. My wife's doctor wrote her a scrip for a necessary prescription medicine, and not only didn't they have it in stock, nor were they willing to order it as they would otherwise do, but they repeatedly insisted that such a thing is not made and does not exist. So, my wife called the local Walgreen's, and they had it on the shelf. She was told to just get another scrip from the doc and come down and pick it up, which she did. What's up with that, Baron's?

Sure there is standard pharmacy type stuff in the store to buy too -- everything from over the…read morecounter drugs, medical supplies, to toys, to all kinds of other stuff. However, the reason to go here is the service from the pharmacy counter itself. It is not a chain, it is a family, and when things go sideways with insurance or other issues they are there to do their best in helping you find the best way that works for you. No, they are not going to create miracles, but on the other hand, they are not going to give you the deer-in-headlights-I-have-no-idea-what-to-do look either. If you need a prescription filled and live anywhere close to here do give this place a try.

I have never been to this store but I sure wish I could. I was on the hunt for a very specific,…read moremuch loved plush bear that was out of stock everywhere. Google led me to Edgewood so I placed an order. Unfortunately, they were also sold out, but Kristin, their wonderful employee, actually called the company and several weeks later let me know she had him! He arrived in the mail today. My granddaughter will be thrilled. Kristin really went above and beyond for someone who is not local. If I'm ever in Warren, NJ, I will stop in for sure. They have an excellent gift department. Sure wish I had and Edgewood Pharmacy & Boutique here in Ohio.