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Krauszers

3.3 (6 reviews)
ModerateGrocery

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ACME Markets

ACME Markets

(10 reviews)

$$

I live locally and I must say I am throughly impressed how Acme in Warren, NJ has handled…read morethemselves through this coronavirus epidemic! I have read mixed reviews on this store, but the true test of a good store is how they and their staff handle themselves through a crisis! Especially, one like we have never seen or had before. I didn't want to go far because of the lockdown. I have gone into this Acme at least 12xs,. The staff has been nothing but very nice and caring. We are all stressed out, and a bit sensitive at this time. Finding a store where I could get 99% of all the products I normally use was a blessing. I was able to find bread flour when every other store including online was completely sold out. I was able to get cases of water, paper products, and cleaning supplies too, except Lysol spray. That's why I wrote 99%. This Acme took the precautions early on and started rationing their supplies so that everyone could get what they needed and it was fair. After talking with many of the staff members I found out they come in one hour prior to opening so that they can clean and wipe everything down. They provided early shopping services for anyone with a compromised immune system and for seniors to shop and not have to be around a lot of people..They even gave out masks to the seniors who didn't have any. Every time I came in to shop there was never more then 15-20 people in the entire store. I only had one person in front of me on checkout. Acme also took the necessary steps to put up lucite protective shields weeks ago, so their help and anyone shopping would have some type of protection from each other while checking out. I called on the phone several times to find out if Acme had certain products in stock because I was on crutches after having knee surgery and I didn't want to make any unnecessary trips if they were sold out of a particular item. All of the staff was so kind especially Teresa, Keith, Jonathan, Johnny, Pete, Ernie, Chris, Brandon, and Connie. They really have been nothing but calm, cool, and collected. When I called they would put me on hold for only 2-3 minutes and go check availability. Once they were sold out of a product and I called three other ShopRites in the area, they were all so nasty! One wouldn't check, one said she was sold out without checking and hung up, and the third store put me on hold for an hour and never came back until I hung up.Not a good way to do business. Acme has done a terrific job of keeping their shelves stocked, and treating all of us customers with patience and care. Sometimes customers would yell at the staff and the staff was still very kind and friendly. If Acme was sold out of things, they would tell you when it would be back in stock like the next day or two days. It was really helpful in trying to prepare. On the weekends they still have the five dollar a dozen bagels. This time though they had them in a bag, with an assortment made up. All you had to do was grab a bag.The bagels are really good and fresh. The fish department is also very good, they always have some kind of special. I have been playing monopoly and have gotten a $25 gift card. I also signed up for their rewards program and have qualified for so many free items. This experience has really changed my view about this Acme. All of the staff work very hard to make your shopping experience a pleasant one. I am now a loyal shopper.

Very surprising, to say the least, that an ACME supermarket, in an affluent town, much like Warren,…read moreNJ, would be as deplorable and low class as this location! Plus, the prices are very high across the board, and a lot of products were either short-dated or expired, and the floors looked like they were from 1989. At 8:00 p.m. on a Friday night, the place was like a ghost town, and I went up to the courtesy counter, and this short, pudgy, Caucasian lady, who wasn't very much of a lady, wearing glasses, behind the courtesy counter, was not the least bit friendly, helpful, courteous or accommodating whatsoever. And I was only looking to see how I could sign up for a digital coupon, since we were new customers, and clearly, looking to save money where we can. But you know what? As a result of her ghetto actions, we will never return to this location again. Put that in your pipe and smoke it... And share it with the VP of Albertson's, while you're at it.

Krauszers - grocery - Updated May 2026

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