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    Walgreens

    3.5 (2 reviews)
    Open 8:00 am - 9:00 pm

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    Sally Beauty

    Sally Beauty

    (11 reviews)

    $$

    The service was good, and they have a good array of items even for uncommon hair…read more I needed help finding an item, and the lady came from around the counter & happily showed me where it was. Would go again

    I am local and this is really the most convenient beauty store. I go here often, as I do my own gel…read moredip nails. During COVID, the items have been sparse, but that's just the name of the game since many people are doing things at home now. The nail supplies section lacks many prices -- most times I need to ask an employee to do a price check. There is good selection in this store. The employees are the worst part. They are nice people and willing to help, but more training is needed. I have had several unpleasant and unnecessarily long check out encounters. 1. The store manager just could not figure out how to scale my Sally's rewards. I had two $5 rewards. After scanning both, she insisted that the second did not scan bc it was the same reward. It was not, and after she played around with the machine, my second code finally scanned. During this, she could not figure out how to take an item off of my order -- I wanted it off bc of the price (not marked and. surprise to me at checkout). She looked at me and said "oh.." -- it was clear to me she wanted me to buy the item instead of figuring out how to take it off the order. I ended up buying the item because i was frustrated with how long my checkout for three items was taking. 2. One employee could not log onto the computer system for several minutes. She kept telling me she didn't know what was wrong. She did not try the other computer they had, or ask a coworker/manager for assistance. She finally realized that caps lock was on. I didn't realize until later when I went to go return an item, that she scanned one item twice, and did not scan the item that I wanted to return. Now, I am trying to return an item that looks like I never bought. A different employee could not grasp that her coworker made a mistake. Perhaps this is my fault, but the item was small so I brought it in my purse when I went to return it (i try to not use bags when i can). The employee asked "so did you accidentally put this in your bag? you want to buy this?" I had already clearly told her that i was returning the item and had the receipt as I was pulling the item out of my bag. I realize bc of the receipt not having the item the whole situation could seem fishy to an employee, however I wish they had some faith in a repeat customer. I am in there often. Overall, I sometimes avoid the store and buy things from other places online to avoid the unpleasant customer service experience.

    Cedar Chest

    Cedar Chest

    (22 reviews)

    $$

    It seems that there are two different stores, one that sells home goods and gifts, and then the…read moreFashion/clothes store. This review is about the Clothes store. I needed a dress, and while I could've gotten something at marshalls or burlington, I wanted something well made that didn't look cheap. Something unique, and I found what I wanted here. Good quality fabric, well made womens attire that looked great and got me compliments. The best part of it was that they had a sale section that made my shopping experience very affordable so I walked out of there with two dresses! Staff was helpful, and I know this is going to be a place I shop at every time I visit.

    Until today, I have always loved Thornes Marketplace and especially the Cedar Chest. In August of…read morethis year, we had a friend visiting from France. We brought her to the Cedar Chest since it was one of our favorite stores. While checking out, my son left a bag with a necklace he had purchased at another store on their counter. We live 45 minutes away and realized halfway home that we had left our bag at the store. We called them and they said they would put it in lost and found until we returned even if it wasn't for a couple of months. Which brings us to today. We returned to the store and explained the story to the 4 women at the register. They found nothing and called someone at Thornes security who also couldn't find it. All of the staff was very unsympathetic that they lost my son's bag and could use some training in customer service. I bought nothing there this visit and will not be returning.

    Cosmo Prof

    Cosmo Prof

    (2 reviews)

    $$

    I live closer to the Fitchburg, Worcester and Auburn Cosmoprof locations but I choose to drive the…read morehour to this Westborough location. I will arrange my day around the trip just because of how much I prefer this location. Westborough is always fully stocked with everything I need and if they aren't they order my products and I receive them in their next shipment. The staff is friendly unlike other locations and when I have questions they go above and beyond to help me. I highly recommend going to this location and if you fear they may not have everything you need before the drive just call a few weeks ahead and create an order with the store. Once it's in they put it all together and call you when it's ready to pick up and when you arrive they will greet you with a smile and be happy to help you.

    Ace Beauty supply (CosmoProf) is a great place for the Professional! They have everything you need…read morefrom Hair & nails to Skin care and Makeup for "Professionals Only!" and at a great price!! Their Hours are great and the people who work there are very nice. The only complaint I have is sometimes the workers have no clue about any products in the store and are unable to help Customers, sometimes it would be alot more helpful if they knew something about hair nails or skin products, especially for professionals new to the business. They also offer a great schedule for classes and Events to participate in! and also have a place where salons can post job positions available for hire! They have a wide variety of Salon Equipment and Furniture for order and delivery. But Overall this place is fantastic. I am a Redken Master Specialist Stylist and I come here for all my Redken Products, and Find Ace VERY convenient!!!! I would Recommend this place to any Professional in the Industry!

    Walgreens - drugstores - Updated May 2026

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