This store is pretty on par with other Walgreens. Lots of empty space on the shelves, though if you're looking for something really common they'll probably have it or something really similar. One of those stores that I wonder how long until the doors shutter. read more

Every month it seems that the rules change on prescriptions. Call yesterday adequate amount of pills available to be filled today, When in at 10:00 this morning to get my prescription and they only have 4 in the safe. Makes me wonder if they're being taken in house. Can never contact anyone by phone you have to leave a message and wait for them to call you back it's a nightmare. read more

I was out of town and my kids got sick. This Walgreens was a lifesaver. They had all the cold medicine to make my kids feel better. It was very clean inside. They have holiday or seasonal items in the middle of the store. Employee was very friendly and helpful at the checkout. Plenty of parking. read more

Appalling lack of billing knowledge in the pharmacy. Manager could not answer most basic questions about deductibles. They told me they just enter things into their system and there are no quality checks. In this case, the deductible they have for our client is incorrect and they blatantly refused to elevate stating " we just enter the data and do what it says". As the average person does not delve into these things, I wonder how many people are overpaying at Walgreens? Gross, Walgreens, try harder. read more

I come here often to drop off FedEx packages that need shipped. I also use this store for my prescriptions and other needs. Great service, friendly employees. I highly recommend this store! read more

Terrible pharmacy- spent 40 minutes waiting for Tamiflu that it turned out they didn't even have. Pharmacist working was named Sara was rude as well and not willing to do her job. read more

I did a quick stop by to buy some snacks. I have to say this store is in a such cute location & the employees are so nice and helpful! Jacob the store manager was very polite & helped me find the product I was looking for. I highly recommend you check out this Walgreens in pearl St! read more

The gal working Saturdays in the pharmacy is a piece of work (name begins with "J"). On Saturday last she stopped helping people in line to take phone calls, then was noisily argumentative with the callers. After her unpleasant experiences on the phone, she would then return to the in-person customer, unnecessarily recounting the recent phone call while ignoring the needs of everyone around her. She wasn't shy about blaming her shortcomings on pandemic situation - if it was 2019, she would still be an awful employee. Also, whatever time you are given for a vaccine appointment, you won't receive the shot for at least 45 minutes, if your experience is like mine. And the pharmacist herself is a crab. Avoid this pharmacy. read more

This store is seriously under staffed. Service is slow and the phone wait times are horrible and while in the store no one is on the phone

If I could give 0 stars I would... Absolutely disgusting treatment by the pharmacy! My 2-year old has bronchitis and was prescribed an inhaler for her treatment, naturally we needed a spacer for it. When the "pharmacy," at Walgreens provided the inhaler, they included an ADULT spacer without a mask (for those who don't know, a 2 year old cannot use an adult spacer to effectively receive the medication) and upon realizing this we went back to the Walgreens to fix the issue, should be simple, right? Wrong. "I'm sorry but the Dr didn't specify on the prescription that a spacer with mask was needed," - our Dr. was utterly surprised when we told her this and said, "Any pharmacy should know the proper spacer to provide when it's for a toddler,". When we asked the pharmacy if we can return the current unused spacer, and get a refund/exchange when we get the prescription updated they said, "we don't do refunds on those items, and once you get your prescription correct you can buy another spacer," (they charged us $50 for the incorrect spacer! Our Dr. said that such a price for that spacer, and to charge twice when it was their mistake was, "ridiculous," - this was echoed by the Rite Aid pharmacy down the road that said they would have just swapped it out, but they would have never made that mistake to begin with). To make matters worse, when I questioned the pharmacy tech, as she answered me she left her speakerphone on and proceeded to laugh at us with her pharmacist while we sat and listened. She also told us, "you can contact customer service if you have a problem," - absolutely arrogant and rude (her tone was atrocious). Management didn't do much to help either, when we told them this story, they said they were sorry for the rudeness but cannot refund and that it would take 3-5 business days to handle our, "claim," - which is ridiculous considering that our daughter needs the medication NOW. When we informed him of this, he asked if I have a rewards account and offered me 40 points, "for your trouble," Of all the condescending, asinine managerial responses I've heard in my life - that was almost laughable. We ended up talking to her Dr - see above quotes - and finally were given one. Walgreens, is you can read this: shame on you, your pharmacist, your crass pharmacist tech, and your management. Oh and take each of those, "40 points for [my] trouble," and shove them one by one where the sun doesn't shine. We'll be pursuing options to file formal complaints through our Dr. TL;DR: pharmacy is incompetent and rude, management is useless - do NOT bring your business here! read more

I went out of my way to get my covid booster at this Walgreen's last night because they were listed on the "Bridge access Program" which offers free shots to people without insurance. I had my appointment scheduled ahead of time and was running a bit late but that didn't matter. When I got to the pharmacy counter and they found out I didn't have insurance, one of the pharmacists said "Tell her that'll be $180!" I said "It's supposed to be free." Then I waited for about 10-15 minutes while they "helped" other customers (by shouting out the name of one of their prescriptions, and telling another lady her prescription would cost $300 when it was supposed to cost far less, then telling her it'd take about an hour to resolve the issue!) When the pharmacist finally got back to me, he told me they couldn't give me the vaccine because my records said I already got it 56 days ago. I told them no, that was a FLU shot (I don't know what records they had). He asked me to give proof of the last shot I got but I didn't have that on me and by that time I was feeling pretty uncomfortable about getting a shot at that pharmacy anyway. So I told them I'd get the shot elsewhere and left. I do not recommend this pharmacy for prescriptions or vaccines! read more

The pharmacy is terrible the pharmacist and the lady's in the pharmacy have to have cheated their way through school cause they give wrong medications constantly 3 days in a row they gave me someone else's medication and will egg you on till next week then tell you they transferred the medication elsewhere I would not be surprised if the employees were taking the drugs themselves because their brain chemistry is off and Walgreens need an entire new pharmacy staff at this location. read more

They definitely deserve a 0 star rating. Dr. Sent in scripts for me. It took them a day and a half to "fill" them. I went in there 30 mins after my appointment, they told me it would be a couple hours they had 30 other scripts to fill before mine. They said I'd receive a text or call when ready. I never did. So the next day I go back at 10 am the lady says no one registered me in the system. So she did. And she told me it would be ready in an hour. I come back at 1pm. So I gave them 3 hours instead of 1 to fill the scripts. STILL NOT READY. She told me to come inside and wait. Waited another 30 mins and they finally had them ready. I've never had to wait that long for a prescription anywhere! I'm never coming back here. Waste of time. read more

Not a fan of the pharmacy, have had some less than pleasant experiences with them... That being said, Danielle works in the retail portion and is absolutely amazing! Always is smiling and willing to help. They're lucky to have her! read more

I have tried 3 times over the course of several weeks to pick up one prescription. Each time I try, it is because I receive notice from this specific Walgreens pharmacy that the prescription is ready. Today, again, no prescription. I have never before had such bad service at a pharmacy and they are forcing me to take my business elsewhere. Stunning! (I don't even want to give them 1 star; it is too much!) read more

I was trying to fill a prescription for my grandson and they said he didn't have coverage. I left the prescription and went home to call and straighten it out. My insurance company said that nothing was ever submitted. I verified coverage and member number and called Walgreens back. They said they submitted again and got the same message. They refused to call the insurance and see if they could work it out. I have the insurance company saying one thing and the pharmacy saying another and they refuse to take care of the customer and try to help figure it out. I called the insurance again and was told they still never submitted a claim. I don't know why they can't communicate and try to help figure this out for one of their customers. Worst customer service!!!!! read more

Moving all seven of my prescriptions to Bartel's... Customer service is non existent at Walgreens. You shouldn't have to beg for your prescriptions to filled. read more

Don't sign up for a rapid Covid test here!!!! One of only a handful of places where it's supposedly possible in WA. Planned & scheduled three days ago to get a rapid Covid test here today for a flight on Friday where it's required to skip quarantine! I received an email at 8:15 this morning saying it was cancelled. We had to scramble to find another location for testing, but it will be a minimum of 48 hours (possibly longer) before results are known. I called this store to figure out why. The clerk said they ran out of supplies! It would have been helpful to know this yesterday! I'm sure they didn't run out at 8 am the day of. Soooo frustrating!!! read more

Desiree at the pharmacy department has always gone out of her way to help me save money on diabetes supplies and insulin for my son. He is maneuvering his way into adulthood and Desiree helps him figure out the medical system and help him to be aware of cost savings. I appreciate you and everyone on your team read more

Well trying to be the one to give a business benefit of doubt just to prove myself Wrong....Again.. No professionalism (had a cashier ask me to go after previous customer that walked outside so that she can give her, her phone# to talk later!&$&$!*$) Where does that happen at? I shall wait.......(this location) Retrain your associates to even just the Basics of customer service,and I hope you receive better results. read more

Customer service at this location.. SUCKS! I hate giving bad reviews, especially at a store that I shop at ALL THE TIME. I didn't get greeted walking through the door by the THREE employees at the front and when it was time to check out, the cashier didn't say anything besides my total. Smh. I'll make the extra 15 minute drive to the 6th Ave location for now on. read more

Your regular Walgreens. Clean and friendly. I came in because my dog got stuck by several wasps and had to get Benadryl. I was in and out with what I needed. read more

This review is specifically for the pharmacy. Haven't been to this Walgreens in a while. Called in this evening to see if they can switch a prescription that was ready for pickup at the FW location to this one instead. The phone was answered promptly, to my surprise, as I expected to wait on hold. Suzanne, whom I spoke with, was pleasant and switched it over in about 1 minute and said it would be ready soon. I figured an hour or two but in about 5 minutes I got an automated call and text that the Rx was ready for pickup. I went over some time later and used the drive thru and the gentleman working was friendly and had me out of there in under 2 minutes, if that. I realize good service like this with no particular "wow factor" may not be unusual but it was refreshingly quick, convenient and easy - everything a pharmacy interaction should be. read more

The staff at the pharmacy and the store in general are very mediocre, and clearly do not have much concern for their customers. However, Dan at the pharmacy is the shining light among them all. He is the only person in that store who seems to care about a positive customer experience, and I have decided to refill my prescriptions there for that very reason. read more

Hopefully I don't have to hit even one star because this was the worst experience I have had in my lifetime! My wife had shoulder surgery and we got home about 5:00, after helping her get comfortable I went to this pharmacy less than a quarter mile from our house. Gave them the two prescription papers I had and the guy said it will be ready in around an hour. That would have been around 6:30ish so I thought that should be fine she needs her next pain pills about 8 or 9. I asked if they would call and he said is your number xxxxxxxx? I said yes and he said they would. I had zero idea they closed that night at 7 and he of course did not mention it either. About 45 minutes in I started looking closely at my phone and when I still had not been called by 7:30 I decided I need this for my wife so I am going to go sit down there. I got there to find out they closed at 7! I ran into the guy who took my order in the parking lot and said I had no idea you closed at 7 and you guys never called. I said my wife is going to be in an insane amount of pain tonight what can you do. He said I could go to the other Walgreens 5 Miles away and they would fulfill it. I went there immediately and they said they can't fulfill it because it is oxycodone!!! So now the guy sending me there lied or somehow he didn't know the rules? Seriously?! Worst service ever! No sleep for my wife and I. Still planning on talking to someone in person as this was awful! If you need a pharmacy don't use Walgreens!!!!! read more

Really the worst pharmacy I have ever used. The staff seem utterly confused and are all incompetent. They refilled one order with the wrong generic. They lost the other refill order twice, entirely, even though the counter person said she would put in a request for a refill. It was a transfer from OptumRX which was clearly more complex than anyone there could handle. When I called back the second time to inquire status, the staff person did not care at all. I gave up and moved it to Rite Aid down the street. Don't bother with this place, unless you enjoy wasting your time and repeating the same thing over and over with no success. read more