Le S did a fantastic job of explaining the whole process! This was my first time having this done…read moreand she made sure to talk me through the whole process and tell me exactly what she was doing! She had just moved to that new location, so I can't wait to see what she does to liven up her studio!

I should have posted the first day I had my eyebrows microbladded. It was the best choice I've ever…read moredone, even now I still can't help but stare at my eyebrows. LeNice is by far the kindest, most experienced person I've met. You cannot beat the prices btw. Most microblading range from 500-1700 dollars! She quickly eased my fears. It was quick and painless, she even numbed your eyebrows before getting started. LeNice was not pushy at all, and catered to your every decision. That was her motto, "it's your face, not mine." Thank you LeNice! I've included before and after pictures! I highly recommend this place to anyone!

The service is always top notch, but even nicer is the inviting atmosphere and the owner of the…read morebusiness, Kristin, is beautiful inside and out, spends time getting to know every client that comes in with a genuine connections. I would have to imagine the client retention is as close to %100 as humanly possible.

It is the BEST place to have your brows waxed and shaped. Kristen is very skilled at her craft, and…read moreshe is a wonderful person. I have been a client for years and would not go anywhere else!

This was my very first Brazilian wax. WHAT AN EXPERIENCE! Haha!…read more Would I do it again? Maybe? Ask me in a few weeks lol Mira was very kind, friendly, and so professional. She was straight down to business (no pun intended). I really appreciated how quick the appointment was and also how comfortable Mira made me feel. She was very supportive and helped me breathe through the more intense parts of the wax. The place itself was very inviting and had a great relaxing atmosphere which helped. I distracted myself by looking at all the wall art. I really loved the space. I would definitely recommend coming here for a pleasant waxing experience. Thank you Mira! ** not pictured is how smooth I am **

LOOK NO FURTHER! She is the absolute BEST EVER! PHENOMENAL JOB! made me feel super comfortable! She…read moreis so funny and sweet! My fear went out the door instantly and we laughed the entire appointment!!

Absolutely obsessed with this place and the ladies here (I almost want to keep it a secret)!…read more I've been going here for 3 years now. The environment is clean, and the work has always been very consistent. They are super nice with even better membership deals for eyebrow threading. I see they offer lashes, micro blading, etc, but I've only ever done threading here! Definitely recommend!

Beautiful woman, taking care of women and making us feel like our best self!…read more Leaving here A bit more beautiful! I love it! First time here and I brought my friend Kevin! We both got our nose, waxed and eyebrows done! Leaving here feeling like 1 million bucks! Ty Ladies!!! I love you.!thank you Shukriahh!!

I have gotten multiple brazilian waxes from Asha, she is so professional and does an amazing job. I…read moredefinitely prefer to go to her than others I've been to in the past.

Asha is amazing. I have been a client for more than 15 years now. Still amazing!! She is gentle…read moreand efficient!!

When I first got my eyebrows done by them I thought they were pretty good. But after a few days I…read morenoticed something odd, half of my eyebrow was gone. The lady put lamination gel and was trying to sell it to me and their subscription. Not knowing that half of eyebrow was gone.

Wrote a good review for this place only to come back a few visits later and be VERY DISAPPOINTED…read more ***LONG REVIEW BUT I PROMISE ITS WORTH THE READ.*** I go in for brow waxing, sometimes upper lip. Threading hurts but I get waxed here since we're told nail salons aren't fully licensed to do waxing at all. Which they've messed up my brows multiple times so I stopped going there and eventually found my spot here at this location. Anyways, after waxing most of my brow they always ask if they can thread just a little bit, which I've always said that's fine as long as it's not mostly threaded and instead waxed like I asked. Well, this day (Saturday 9/21/24) which was yesterday, I go in and end up seeing the wax artist I would go to in the first place (last year) but hardly saw again. I was told it's because she only works Thursday, Friday, and Saturday and I was always going throughout the weekday or Sundays; she's the older short light skin lady, could be the manager or not. So of course after waxing she asks to thread a little, and since everyone else has done it without trouble I figured this time wouldn't hurt. But as she got to the eye lid, I felt a pinch a few times in a row. It stung but not like a normal thread should but I thought maybe I'm just sensitive this session. Thinking back on it now, she put A LOT of gel after she finished which I thought was weird but just brushed it off. Come to find out it was her hiding the fact that I was bleeding since she nicked me multiple times but didn't say anything. I even flinched multiple times and she never said sorry or anything at all. The service finished and I checked the mirror to see it was alright looking which it was decent (I saw some hairs below my brow but just wanted to be done with it) and said it's good. But obviously wasn't bleeding because she JUST wiped it again before I sat up to check it. I paid and walked out. Went across the way to that clothing store literally right after and when I looked at my sister she told me I was bleeding. I used the clothings stores full body mirror to see that I was, pretty bad too. So we walk right back over to Brow Arc and I show her and she says "do you always have sensitive skin?" I said "Yes but I've never had this happen before. Is there something you can do?" She offered me more cooling gel and that was it. I didn't want to pry more so we just left. We walked to the food court and sat down and I had my sister take photos while it was still "fresh" (see photos below). It wasn't until I got home that it started to sting even more, so since yesterday I've been using cooling gel when it acts up and it's slowly getting better. In my 14 years of getting my brows waxed and/or threaded from MULTIPLE artists and locations I have NEVER had this happen before because of "sensitive skin" like she suggested. I paid for a service that actually injured me that an artist lied about thinking I wouldn't notice. That also didn't help or offer partial refund, and she was even tipped for it too. I really wanted to love this place but not everything is always best for you. Unfortunately, I will NOT be returning to this place and I hope people take this review into consideration as well.

I have to come on here to reiterate... Celia is a true gift! I am coming up on my one year…read morefacial-versary... can we believe?? My skin has improved in ways I didn't know were possible. I always get horrible acne around my period but it has reduced so much and heals in record speed any time I see her. My skin is brighter and, although I'm happy to embrace my 30s, I feel truly blessed that she is helping me stay hydrated, appropriately exfoliated and prepared (spf check points) I'm writing this yearbook post because I just spent a week+ in Texas and I can't tell you how many compliments I got on my skin.... I'm talkin daily... and not just small compliments, people were wanting to conversate about my skin... I was almost embarrassed from the attention but was like ...let me tell you about my esthetician Follow her insta to see when she is taking clients... esthetics.by.celia

I've never had such an awful experience with a facialist in my life as I did today. I was scheduled…read morewith Laurinda; I've never met her nor had I been to the spa. When I walked in there was no introduction or greeting, she immediately asked me who I was seeing and I didn't remember her name since it was my first time there. She laughed when I said I didn't know and then asked if I needed the bathroom. I said yes, and turned to my left (which was the treatment room) and her response was extremely condescending about that not being the bathroom. Again, I've never been there. A quick "hello, my name is Laurinda, this is where you will receive your facial today" is all it would've taken. It was a very negative first impression. About ten minutes into the facial treatment she ripped my nose hoop out and claimed she didn't know I had it. It's a large gold hoop, it's very obvious. Most facialist ask me to leave it in because with it out, my skin is technically "open" and it's a liability, so I was relying on her professionalism to handle that request. She didn't apologize but just stated, "If I would've know that was there I'd have asked you to take it out." If she would've introduced herself to me at the start of my appointment and looked at my face, she would've seen my nose hoop. But somehow it was my fault. I'm a little worried that she was less than foot from my face during the treatment and claimed she couldn't see it. Ten minutes later she proceeded to rip out my earring on my right ear. She then blamed that on me (again) saying that my earrings were weird because they had a back post. I'm pretty sure 95% of earrings have posts. She then proceeded (without my permission) to aggressively rub my ears. I asked her to stop because it hurt and she said "I'm trying to feel your earrings to understand what I'm working with." I realized when I got home that my ear was actually bleeding. Overall, the whole experience was extremely uncomfortable and quite frankly painful at times. I regret not leaving sooner. This was a Mother's Day gift and it left me more stressed and upset than when I walked in. When I left the treatment room after getting dressed she was no where to be found. 0/10 for customer service.

I was gifted a 90 minute massage and 60 minute facial for birthday and Christmas present. I had a…read morefacial with Christina which was amazing and my skin felt fantastic. Christina's product knowledge and application was excellent and I will travel all the way back from Australia to have another one. I highly recommend a facial with Christina as you won't be disappointed.

So good. Kelly zeroed in on all the spots! I've got my next session already scheduled!read more

Overall the initial process was amazing she responded quickly to my concerns and my initial and…read moretouch up appointments went great. They healed beautifully. The issue came into play with my second 18 - 20 month touch up I initially had to move my appointment out due to multiple deaths in the family & testing positive for covid and relayed that to her she allowed me to push it out then come to our rescheduled date she texted me that morning about having a migraine and needing to reschedule which obviously I was okay with being that I also had to do the same and then when I tried to contact her to reschedule she never responded to my DMs, texts, or emails. Ultimately I ended up losing my deposit because she never responded I have to this day still not gotten them touched up which my initial appointments were 2021 and my second touch up was 2022. It was the one following touch up that that I was never able to reschedule. I will say even with the disappointing customer service it's 2025 and I have not had them touched up since 2022 and they still look great minimal fading etc every time I get them waxed or my eyelashes done I get compliments still.

Sarah was patient and very detailed as I was new to this entire process. I was very happy with the…read moreend result. I definitely recommend PNW Brows!