Annette was amazing. Super quick, great job, as painless as could be. Made me feel relaxed and…read morecomfortable immediately and loved meeting sweet Dexter as well. Highly recommend.

Top level customer service, I was made to feel so comfortable as soon as I stepped in, the nervous…read moreof being a first time sugar client went away immediately. Annette has a big passion for what she does and it shows! Next appointment is already booked :) Dexter was adorable!

Le S did a fantastic job of explaining the whole process! This was my first time having this done…read moreand she made sure to talk me through the whole process and tell me exactly what she was doing! She had just moved to that new location, so I can't wait to see what she does to liven up her studio!

I should have posted the first day I had my eyebrows microbladded. It was the best choice I've ever…read moredone, even now I still can't help but stare at my eyebrows. LeNice is by far the kindest, most experienced person I've met. You cannot beat the prices btw. Most microblading range from 500-1700 dollars! She quickly eased my fears. It was quick and painless, she even numbed your eyebrows before getting started. LeNice was not pushy at all, and catered to your every decision. That was her motto, "it's your face, not mine." Thank you LeNice! I've included before and after pictures! I highly recommend this place to anyone!

The service is always top notch, but even nicer is the inviting atmosphere and the owner of the…read morebusiness, Kristin, is beautiful inside and out, spends time getting to know every client that comes in with a genuine connections. I would have to imagine the client retention is as close to %100 as humanly possible.

It is the BEST place to have your brows waxed and shaped. Kristen is very skilled at her craft, and…read moreshe is a wonderful person. I have been a client for years and would not go anywhere else!

I had a great visit yesterday with Melissa. She was very friendly and informative. I had the…read morelampbrobe treatment on a few red spots on my leg. It's a super cute place and near my house. The woman who checked me out was also very nice.

Very relaxing space and friendly, knowledgeable staff. I enjoyed my facial. Highly recommend!read more

This was my very first Brazilian wax. WHAT AN EXPERIENCE! Haha!…read more Would I do it again? Maybe? Ask me in a few weeks lol Mira was very kind, friendly, and so professional. She was straight down to business (no pun intended). I really appreciated how quick the appointment was and also how comfortable Mira made me feel. She was very supportive and helped me breathe through the more intense parts of the wax. The place itself was very inviting and had a great relaxing atmosphere which helped. I distracted myself by looking at all the wall art. I really loved the space. I would definitely recommend coming here for a pleasant waxing experience. Thank you Mira! ** not pictured is how smooth I am **

LOOK NO FURTHER! She is the absolute BEST EVER! PHENOMENAL JOB! made me feel super comfortable! She…read moreis so funny and sweet! My fear went out the door instantly and we laughed the entire appointment!!

Skinplicity is such a gem! Located in a cute, great spot. It smells so relaxing and calming! The…read morestaff is so kind and attentive. I saw Savannah and loved her! I will definitely be back for all my skin needs!

I'm so grateful I found Brooke for sugar waxing. She is so sweet and fun to talk to. She is…read moreefficient and considerate when things get a little hard to bare during the wax XD. I recommend her and Skinplicity for an excellent waxing experience!

I've never had such an awful experience with a facialist in my life as I did today. I was scheduled…read morewith Laurinda; I've never met her nor had I been to the spa. When I walked in there was no introduction or greeting, she immediately asked me who I was seeing and I didn't remember her name since it was my first time there. She laughed when I said I didn't know and then asked if I needed the bathroom. I said yes, and turned to my left (which was the treatment room) and her response was extremely condescending about that not being the bathroom. Again, I've never been there. A quick "hello, my name is Laurinda, this is where you will receive your facial today" is all it would've taken. It was a very negative first impression. About ten minutes into the facial treatment she ripped my nose hoop out and claimed she didn't know I had it. It's a large gold hoop, it's very obvious. Most facialist ask me to leave it in because with it out, my skin is technically "open" and it's a liability, so I was relying on her professionalism to handle that request. She didn't apologize but just stated, "If I would've know that was there I'd have asked you to take it out." If she would've introduced herself to me at the start of my appointment and looked at my face, she would've seen my nose hoop. But somehow it was my fault. I'm a little worried that she was less than foot from my face during the treatment and claimed she couldn't see it. Ten minutes later she proceeded to rip out my earring on my right ear. She then blamed that on me (again) saying that my earrings were weird because they had a back post. I'm pretty sure 95% of earrings have posts. She then proceeded (without my permission) to aggressively rub my ears. I asked her to stop because it hurt and she said "I'm trying to feel your earrings to understand what I'm working with." I realized when I got home that my ear was actually bleeding. Overall, the whole experience was extremely uncomfortable and quite frankly painful at times. I regret not leaving sooner. This was a Mother's Day gift and it left me more stressed and upset than when I walked in. When I left the treatment room after getting dressed she was no where to be found. 0/10 for customer service.

Jen is amazing and is so talented at what she does. If you're looking for a spa that cares about…read morethe products/ingredients that they use and the services they provide, then this is the place for you! It's always such a treat when I am able to come in!

I have been coming here once a month for a calm facial for over a ye. The esthetician reads your…read moreskin and changes the mask/cleanser/techniques based on what your skin is doing that day. The esthetician is great with recommendations without being pushy or an overbearing seller. They use eminence products. Fabulous place! Highly recommend.

Gorgeous spa! I love they have a relaxation room, I wasn't expecting that. As soon as I walked in I…read morewas offered a warm neck towel and tea which was a lovely touch. I received a Serenity Spa facial, the esthetician focused on my concerns which I appreciated. I loved the facial and décolleté massage portion also that was added on, I never had one last so long with a facial before! I only took a star off as there was a few minutes where no one was at the locked door when I arrived even with my knocking. This caused a bit of stress as I was worried that there would be no one at the establishment as I had booked the night before! I called and there was no answer, I then left a voicemail. It seems the typical person who worked front desk was sick. When someone came to the door after a few minutes, there was no acknowledgment as well to my waiting. I'm assuming she didn't hear me? Perhaps they should get a doorbell in these instances if they're working on things in the back? Other than that snafu in the beginning, I had a lovely visit.

Absolutely obsessed with this place and the ladies here (I almost want to keep it a secret)!…read more I've been going here for 3 years now. The environment is clean, and the work has always been very consistent. They are super nice with even better membership deals for eyebrow threading. I see they offer lashes, micro blading, etc, but I've only ever done threading here! Definitely recommend!

They thinned out my eyebrows so bad. There was no shape either when she finished. The lady there…read moremade them straight and took my arch off. Took off more hair than needed. Never going back.

I saw Bridget Williams last week after having a very poor experience with another stylist. She was…read moreable to get me in quickly and fix my hair right up! Lovely blonde. She's awesome! Check her out!

* Beware, your time is not valued here…read more What I am hearing in your response is that because the consultation is 15 minutes and complimentary, it is acceptable to change or adjust it as needed. Not one, two, or three times but as your company wants. Got it! My concern is that, regardless of whether the consultation was free, I still secured my appointment as requested with a credit card and set aside my time in good faith. From a client's perspective, a scheduled appointment is still a commitment, and repeated last-minute changes make it feel as though the client's time is less valued. If the situation were reversed and I had made multiple same-day changes or cancellations, I would have been subject to a fee. That difference in expectations is what I found frustrating and ultimately led to my decision to cancel. This is not about the consultation itself, but about mutual respect for time and consistency in how scheduling policies are applied.