This review specifically refers to the service I received tonight from Shannon, the beauty advisor. Shannon was oh so helpful making directive suggestions and giving me her personal insight. Shannon answered quite a few questions of mine and made such an effort to help me. After meeting and connecting with her- I won't go anywhere else to buy my beauty products!!! Thank you Walgreens for providing your customers with such compassionate and well advised employees like Shannon! It means a lot to actually get good service these days! read more

I rated this Walgreens at the intersection of Mission Gorge and Carlton Hills Blvd. in Santee 5 Stars last August and after another year of great service from the Pharmacist, her staff and all the store staff I am renewing my 5 Star rating. You can get just about anything you want at competive prices, the parking is easy and they have a terrific selection of birthday and other cards. read more

The store itself is nice; clean, usually well stocked, and the employees are friendly. It's a great one-stop shop if you need anything in a pinch. The location, while getting in and out of the parking lot can sometimes be a pain, is conveniently located near other major businesses, so running errands to multiple locales can usually be accomplished in a swift manner of time. The issue, however, lies with their pharmacy. In a nutshell: if you require life-or-death medication, don't count on the pharmacy to have it ready on time. My wife recently had two prescriptions she needed filled; they weren't crucial to her survival, but nonetheless she needed them. They were sent directly from the doctor's office to the pharmacy electronically before noon Tuesday morning, and my wife even called them to make sure they received both prescriptions, which they did. I went out to run errands, and swung by the pharmacy to pick up her meds. We figured that, since they had all day Tuesday and most of Wednesday, they'd both be ready for pickup. Yes and no; one was ready, but they were still working on the other, and it'd be another 5-10 minutes to fill it. They had 30+ hours to fill both...shouldn't both prescriptions have been ready?! This isn't the first time their time estimates have been...off. I had another prescription about a week or two I took in to fill. They told me 45 minutes, which was no big; I had other errands to run. When I came back a few hours later, they asked me to wait a few minutes because they were STILL working on it! So again, if you absolutely rely on your medication to, I dunno, help you live day-by-day, head somewhere else. You're more likely to haunt this Walgreens than get your prescription on-time. read more

Walgreens is cool, they have pet treats for your dogs when you use the drive thru pharmacy. They aren't a express scripts pharmacy anymore, so we can't use them. The only unusual thing I noticed was they have a toy aisle, and in the same aisle they have the alcohol. That seems very odd. Cigarette and alcohol companies can't air comercials during kids tv hours...but stores can stock the toys in the same aisle?? What is the image that is being promoted there, in addition to the fact that the bottles are all glass, and the hazard that presents with small chidren. read more

In my opinion this Walgreens is conveniently located with ample parking and possesses the familiarity and consistency that I love about Walgreens. Also helpful employee that helped me is a nice woman and she suggested a solution for me. One reason I love walgreens is because they have cheaper prices on cigarettes than anywhere else I can find of the chain stores. I went in to buy a carton of cigarettes which she told me they didn't have, however she was willing to give me the carton price on 10 little boxes, and she was enthusiastic and helpful. Store was clean and fully stocked....Also I am a Starbucks addict and Starbucks is right next door so I prefer this walgreens location as I can walk in get Starbucks right after my trip to Walgreens read more

Service is fine here. No complaints here. I have not used the pharmacy, just purchases.

Regarding the false accusation of my son shoplifting here. The store manager contacted me and was apologetic however, there has been no indication that any corrective action was taken. As far as I know, the assistant manager was not disciplined, trained, or released from employment. Be careful going here, you may find yourself wrongfully detained by an overzealous and untrained manager who is more concerned about theft from her store than customer service or shopping experience...buyer beware! read more

First walgreens I've been to that's not 24hrs. Well, I should say I didn't get to go to. Thankfully cvs is open!

If I would give no stars I could. Horrible pharmacy! They have every excuse they can think of when they mess up your RX. I should've learned my lesson the first 5xs they screwed up, but it's close to my house and has a drive thru, which I don't use anymore because the line is long and never moves. They are rude and incompetent. When there's a question about your RX and the dr needs to fill something out, don't count on them to call you or the dr, they won't because they are "too busy", "picked up more insurance companies" etc. if your RX is done and their system forgets to tell you, don't try to call, they won't answer. My advice, go anywhere else but this Walgreens, the others seems better. read more

The worst pharmacy I have ever experienced. The young lady at the window just kept repeating that they were out of stock and there was nothing she could do. Then she would just stand there waiting for us to drive away for a prescription that I needed ASAP. She was extremely rude when we asked if she could to call to check other Walgreens as we were willing to drive where ever was needed. This is the first time I have ever left a negative review on yelp- I felt it was necessary to let others know. When dealing with people's lives and pain, being a little empathetic can go a long way. read more

If you like being ignored or getting misinformation this is the store for you. I walked in I walked around the store for about 5 minutes. I approached the counter and asked sales associate where your shoe strings. I conitinued to walk around the store and not one person approached me and asked me why I was looking for. I will never return if I could I would rate 0 stars 1 is too high of a rating for them. I am a customer and I am old-school I can't stand it when I go to a place of business it's over there sir and they want to stand there and point now you have a job you agreed to perform the job you get paid to do your job show me. read more

The worst store ever.First off i want to say the staff is very friendly at the cash register , BUT the pharmacy is a joke . my wife recently transfer her scrips over to this store and there pharmacy hours stink., So recently we found out my wife was pr-ago and had a scrip sent over there to get filled " a very important scrip" and she waited all day and finely went to pick it up . when she arrived they said they had no scrip for her. they went in back and came back to her and told her they no longer take her insurance and therefor they did not fill it. DON'T you think you should call your customer and tell them there is a problem with there insurance . My other big beef is they are always out of stock on the usual house hold over the counter stuff. read more

Great store, go out of my way to go to this one because of friendly staff! Love Virginia and Barbara, both are extremely friendly cashiers. Pharmacy staff is friendly, but always scattered and slow, I think they need better time organization skills, but store makes up for it. read more

My review is for the staff at the Walgreens pharmacy in Santee, CA. I visited on 21 July and was blown away by the amazing customer service not only that I received but was able to witness the consistency with every customer that arrived. The pharmacist Ryan was very knowledgeable and informative. I can honestly say he informed me about my medication better than my own doctor. Ryan went out of his way to call my doctors office because he realized the prescription was incorrect and could have caused harm should I have taken it as directed by the doctor. Turns out he was absolutely correct ensuring I left with the correct instructions. Ryan followed up with me the next day regarding further medications that I needed that the doctor had not put through. After the I spoke to my nurse and they adjusted the medication was available. I asked my husband to pick it up and when he got home he was also raving about Ryan's customer service. I don't live near this Walgreens and normally use the one closest to my home which was closed on the 7/21 but after this experience I will drive out of my way to go to this location. Thank you Ryan for taking the time to educate your customers and for providing superior customer service! read more

Let me start by saying the workers here are very nice and polite, and I have never had a problem with rude or inconsiderate workers. However, the pharmacy in this Walgreens is THE WORST. I had to switch to this Walgreens because the other location in Santee closed. Horrible parking lot. Only room for about 10 cars and if you go around 5pm, guaranteed they will all be full and the drive-thru line will be wrapped around to the stop light. It's not even possible to get into the parking lot. I went back at 8pm thinking it would be less busy and although it was less busy, they were still extremely slow. I got the impression there was only one gentleman behind the counter that knew what he was doing. Luckily, he came to help me after one lady couldn't figure out what to do. Everyone was very nice, but they were slow and inexperienced. read more

My Fiance and I have been disappointed with other pharmacies so decided to try this one. Meh.... They seem to always be understaffed, and seem to be in a rush even when there aren't any customers in sight. I recently was charged a large amount for a prescription and when I asked if Good RX had a better price or if the prescription was cheaper without insurance ( as it sometime is) the girl behind the counter looked at me like I asked her to pronounce the scientific name of the drug. She then said I could research it on my own. Ok- thanks. I paid for it, went home and say it was $30 cheaper with good RX. Called them and asked if I could come back in and run it through as good RX and she said no its too late. I've done this at other Walgreens stores and it was no problem. This pharmacy is just staffed with LAZY people. Now on to search for yet another pharmacy that I can feel confident in.... read more

Over twice the wait time. I'm about to throw up in the waiting area. I cannot leave without these meds. Please give accurate wait times. So mad CVS no longer serves Tricare. read more

I've never had a prescription before and I had mine sent to this pharmacy because it is the closest to my home. The first time, I waited almost an hour for my prescription and never received it. I had to leave on personal business and return a half hour later and asked them what happened, and they told me that they had called me a couple times on the intercom. BS. I was in the sitting area, waiting, and never heard my name called once. Refilling was a pain in the ace the next two months, and finally they told me I could enroll in auto refill. Thanks for telling me earlier! Like I said, first prescription ever. After that, the next 7 months have been fine. I pick up in the drive through, no problem besides the long lines at certain hours. But the thing that absolutely bothers me the MOST... WHY THE EFF DO I GET A NEW DISPENSER EVER SINGLE REFILL? These people are wasteful! I can see the first prescription receiving a new plastic dispenser, but not every time. read more

I started to use this pharmacy a few months ago after the closing of the other Walgreens. The pharmacy service is poor. Prescriptions are sent electronically from the physician's office and verification of receipt is documented on the physician's end......but 3 times now the pharmacy has no record of the order. I've never had that happen before and will no longer use them. They do not seem organized and perhaps they are overwhelmed with the increased number of patients but management needs to evaluate all the complaints and come up with a plan....or revise whatever plan they have! read more

The pharmacy is always soooo slow at filling prescriptions! It took them eight hours to fill mine this time. The time before this was right after a family member was in lots of pain immediately after unexpected surgery and needed his pain killers. I was told to return later to pick them up! After begging, the clerk was able to fill it within 15 minutes. I don't like begging. This is the reason I've switched to a mail order pharmacy for all but emergent prescriptions. read more

The store is clean, they have all sorts of products available. There are discounts (like 50%) when you put in your phone number and sign up for their rewards program. The nicest employees I have ever met work here. One employee, I am unsure of her name, but she has grey/white hair, in her 50's. She should be the face of this store, because she is the best employee. She is helpful, caring, nice, welcoming, and everything a good employee should be. She is always in a good mood and eager to help. Thank you! read more

Just a regular Walgreen I guess. Friendly cashiers and other workers,clean inside, if u are buying food here it is definitely do not worth it. Everything is expensive, but if u are looking for for something that would help your headache you can find it here :) read more