Just left Urgent Care, with multiple scripts sent here. ...... arrived to pharmacy to find out that THEY HAVE NO PHARMACIST! Was told, it's been a few days, and they are "borrowing" one when can. WoW! read more

My tile photo came back so perfect. I couldn't be happier. And now my bathroom has the perfect photos displayed. I love them. read more

Mishandling of prescriptions and not ready when promised. Undertrained employees left to try to figure out how to get life saving prescriptions processed. Central processing has given me someone else's drugs in a bag with my name on it. Change the amount they charge almost every time we pickup regular prescriptions. Find Walmart pharmacy does a better job with consistent pricing, training their employees and having employees that try to hel Dangerous to have a bunch of nut related items in the pharmacy line for people with allergies. read more

if I could give this Walgreens pharmacy a 0 star, I would. every single time I have gone there for my grandma prescription, I am there for at least 15 minutes, if not longer. Whether its drive thru or walk in, doesn't matter. There is always workers off to the side talking. Today I went thru the drive they're. I pulled in at 4:03 with 6 cars in front of me. 3 in my line, 3 next to me. I did not pull out until 4:49. I had to tell the lady my grandma's name three different times and then spell it out for her to which she replied 'I don't have anything here for someone with that name.' I replied that we have a text confirming there is in fact a prescription there for her, to which she replied 'oh for ----?' yeah I have one for her. and then took her over five minutes to grab that one bottle. This is absolutely ridiculous. read more

I go to Walgreens in San Tan Valley off Hunt st The employees and pharmacy are very nice and helpful. I highly recommended read more

Lunch break is from 1:30-2p I pulled up into the drive thru for the pharmacy at 1:26p she grabs her sign and puts it out as I've already been sitting there. Last thing I wanted to do was come back again as it wasn't ready the first time I came. read more

The Walgreens on Bella Vista and Hunt highway in San Tan Valley is where I vent This is where I went to get to add more money on my cash up card. This is the first time I've used my cash card in that way. I proceeded to do some errands and then tried to order groceries online for my mother and found out the card was empty so I go back inside Wallgreens to explain to the cashier named, Lawrence & he said "Unfortunately there's nothing I can do for you." This does not make sense because when the card was swiped it beeped and I was given the receipt & left. When I tried to ordered groceries online for my mom and found out the card was empty & I had nothing in return. It doesn't make sense because the card was swiped & beeped.& I took the receipt and left. When I ordered I groceries the card was empty. Overwhelmed by my mother being hungry and being frustrated and sad and just all kinds of you Sad made it worse!!! Frustrated I go back to Walgreens and ask for a refund, or store credit, & even tried to get my $ back & try again again. I basically got robbed !!! I pay him $60 for nothing I was angry and left the store. I talked to the Walgreens manager and he wasn't willing to help either. Basically I felt robbed!!! I am working with Cash App, and 3 on your side because what happened was wrong!!! I go to that Wallgreens 3 or 4 times a week but now I won't go back to that location. I am telling everyone what happened. Currently I'm working with Cash App to see what they could do about it and also 3 on your side because what they did! They were rude & unethical in their job performance! Julian Smith. read more

I can hear them talking about patient's in back loudly and when I called the girl out about it she snapped back that it wasn't about me and mind my business. Then went in the back and talked loudly about me. The girl in the drive through turned around to have have her coworkers back and let me know "We're not worried about you". Told her to turn around and she said "turn me around", I was Tempted but thought better, then she mocked me and laughed saying "look at her she's shaking". Not kidding! So if you're at your weakest point and low, don't go to Walgreens!! They don't care, they WILL escalate any complaint and run you to the ground. You'll leave there weaker then you came in. As I was told by a Walgreens employee (spokesperson) They're not worried about me. Taking my health care to someone who will be worried and care rather than talking crap on their patients out loud read more

Not the cleanest or well stocked Walgreens I've ever been in. Getting in and out of here heading onto Hunt highway is a bear too, so I think I will skip this one in the future. read more

Stupid long wait time and rude people. Couldn't pick up my prescription last night and they said it would take 30 minutes max. Waited an hour in the lobby just for them to say it's another hour wait. read more

After driving for four days, my husband's elbow was hurting. We went to a walk in clinic and he was prescribed an anti-inflammatory. We went to Walgreens and told it would be 2-3 hours till pickup. We went grocery shopping. An hour later, we went back. I was told that it would be another hour. I said that my husband was in a lot of pain. TRAVIS said that he would see what he could do. I waited for half an hour and had the pills. I think TRAVIS went above and beyond for us. Thank you read more

if you need your prescription within a reasonable time frame, without issues, go literally anywhere else but here. Hands down the worse Walgreens pharmacy around. read more

I have used Walgreens for over 20 years, but this location is by far the worst among two states and various cities. I get that they are closing stores based on business reasons, but they should consider reviews and store ratings first, as this location would be the first to close. I have never seen anyone smile at this location, and on the phone, they always seem agitated when you call in, and you have more issues. They seem to be understaffed for the amount of work they handle. Refills at this location are not worth using the store. In the past four months, I had to drive to Coolidge, West Mesa, East Mesa, and Apache Junction to fill my prescriptions. That's over 200 miles of personal gas because this location can't fill medications. This month, my provider changed my medication, so I used the refill option on the app. It went through, and although I asked for a two-day turnaround, it wasn't ready. I called and was told the app won't refill certain medications. Then WHY HAVE THAT OPTION? The girl then said she could have it ready; it was processed, and she was told it went through. We had a bad rainstorm late that night, so I gave another 24 hours. Then, I get a saying that the pharmacist chose to review. Why? An ex-pharm tech told me this is code for 'they don't want to fill it,' so they put that notice to avoid filling the script when they are busy. So, I called and got a customer service desk, who will offer to transfer you to a central dispensary (NOT YOUR STORE), and that number ALWAYS disconnects within 30 seconds. I had to call back and ask to be transferred to the store. I got through after waiting 13 minutes on hold and was told that during the time the girl processed my prescription, two more people came in, and they gave my medication to them. I waited four days. Now, it's six days later, and I still have no updates. I had to leave town, so I had to use my old medication, which I wasn't supposed to do. The only way to get service is to call corporate, file complaints, and then hope someone calls back. Even then, they always have some lame excuse. Over 20 years, I've never had this many issues with a location. I say close this store or bring in management who actually cares about patients and their prescriptions. read more

This is by far the worst Walgreens in Queen Creek/San Tan Valley. Over 40 minutes to wait in the pharmacy line. This location is consistently slow and rude. read more

I'm absolutely disgusted and disappointed in the customer service department of Walgreens here at the Walgreens in santan valley Arizona at the corner of Bella vista and hunt highway. My husband is a diabetic and takes two meds for it, they NEVER have it in stock, and sometimes it's many many days until they finally do. This is unacceptable especially when they are meds that are life saving . Get it together Walgreens. As for this family we are out!! Looking for a better place . read more

This is the worst pharmacy in San Tan Valley. The pharmacist is rude and doesn't listen or care. When you leave a message don't expect a call back soon. Out of medication all the time. I have gone to them for 18 years and they used to be good. That was under different management. Yes I have moved on. read more

Interacted with Desiree in the pharmacy today. She was very helpful and had great customer service skills. Took the time to help us get the correct information we needed!! read more

This is the worst pharmacy experience I have ever had to deal with my husbands foot is crushed in construction work accident, his foot is smashed and blew out his toes when a 8000lb box came down on machine and foot. He has had to go through debarring of the area twice without medication because these people want to play games. First time I called at 4:00 pm to ensure they had script from Dr, they said sure come on down in 45 min, I get there at 505 (dr office is now closed) to be told they can't fill the script because of Dr error. This is supposed to be a cash pay and they won't let us!!!!! Wait all weekend with pics attached a foot that looks like this with no help or pain meds that were prescribed. Call dr and it was not an error on their part, Walgreens didn't want to fill the script!!!! Forward next debarring visit and they call in pills to be filled after cutting away for an hour. Guess what Walgreens won't fill the script saying that it is written for brand name only. Ok so every pharmacy I have used Walmart will call and authorize without a question. Again we have hour and 20 min drive from Phoenix to see dr. And it is 510 so no ability to get it changed. Call the dr Monday to get fixed and the dr says oh the script was written for either!!!!! DO NOT USE THESE PEOPLE THEY DO NOT CARE ANOUT THE WEEL BEINF OF PATIENTS AND DO EVERYTHING NOT TO HELP!!!! Allows people to be in so much pain they actually pass out and lose consciousness. Worst experience in my life!!!!!! read more

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I wish I could give this location a 0! Everytime I go to pick up my prescription there is always the most absurd wait time in the drive thru. Now the cherry topper is they have misplaced my son's medication! Mind it I ordered it 2 days again and received the notification it was ready later that day. How do you misplace prescriptions!?!? You have a system to file them according to last name. How can you not find it under that OR his first name!?!? And then when I call to speak to you about it you want to give me attitude over the phone and tell me we are looking for it but have really long lines. I'm sorry that is NOT my problem! You need to look for my order and call me! Not take all day and call me when you decide to close! Now I have to wait until you find it!?! No fill my prescription and have YOUR staff look for the bottle they misplaced! read more

This pharmacy is seriously the worst. There is an issue basically every single month with my prescription. Even though it's the same prescription I've been getting for years. And they are ridiculously slow. I don't think I've ever had to wait less than 45 mins in the drive thru for pickup. Finally going to bite the bullet and switch to another pharmacy even though this is the closest one to us which is annoying. read more

I went in to this location to send an envelope thru FedEx and due to the heat in my car the adhesive on the shipping label was loose. I didn't see an issue with asking for a piece of tape and when I asked if they could just place a small piece of tape on my sticker, the reply was "we don't have any tape, go into the store and buy some." I know it was stretching their budget for a piece of tape, but they wouldn't budge. Now THATS great customer service, right? NOT. I'm in retail and we ALWAYS have some "store use" tape and don't hesitate to help a guest in our store. I understand it may be policy, but a little piece of tape? You have lost a customer, I won't darken your doors again with another request. Was it worth that, Walgreens? read more

I have been using Walgreens for over 3 years. The service has gone down hill the last year beyond belief. for the last 6 months there have been problems every month. all Walgreens can say is "We are sorry". I have 2 prescriptions that they do not stock. I refill them every month but it is always out of stock and I have to wait until they order it which can take up to a week or longer. they desperately need someone who can manage this pharmacy. read more

Alright management today is 02/23/2023 at around 7:00pm the main pharmacist guy tonight is the biggest "D" in the world. I'm just asking questions and he acted like I bothered his Netflix watching nothing better to do attitude. Seems like a slow night and I figured maybe he's got time for a simple question. Wow what's with the attitude??? He simply cannot answer a simple question or refuse to answer even the meds I got pertains to it being shortage. I know there are other options and all I wanted to know what the other options were. He's like " I don't know what to tell you bud" wow. Just really wow. Just like the other reviews on here, it is all the same. So if you're reading this(everybody) don't come here seriously. There is another Walgreens past Walmart or just any other pharmacy. I'm done with this place. So unprofessional. You had to be there type thing. Whatever he was doing I somehow bothered him even though the trainee tech asks you you wanna see a pharmacist real quick for any question? Why yes. And I shouldn't have. This is by far the worst place in the entire pharmacy in the world. Walgreens check your people. Check who you hire because I guarantee you, these guys are drinking the drugs in there. And if I'm wrong, then guarantee they buy off things on the street to act the way they do. This is uncalled for. read more

NEGATIVE 5 for lack of customer service!!! I have asthma and call the pharmacy at 8pm. FIFTY minutes on hold later after being told for 20 minutes that "there is one caller ahead of you", they hang up on me. So I call back and hit the prompt for the store associate. Once again I'm now on hold for 24 minutes with only "one caller ahead of me". This is inexcusable! read more

bullcrap i work for a walgreens and actually i work for one of the best store managers in my district and ive never fucking heard that you refuse to sell pictures to any one because they dont have rights to them? I got the damn pictures off of google so clearly everyone has access to them... and i know that if the customer fills out the copyright paper that takes 2 mins to fill out they are taking full responsibility for any problems that might come up which is a slim to none chance... so basically the girl with curly brown hair simply did not want to sell me the pictures because she was in the middle of helping another customer. read more

This place sucks, delivery trucks park in no parking fire lane often and make it really hard to get around them when there is a line for the drive through!! read more

Walgreens - License plate of illegally parked Fedex Ground truck. - Drugstores Near Me - San Tan Valley, Arizona

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Two days ago I got an automated call as a reminder to fill a prescription. After going through the prompts I was told I could pick my prescription up after 11:00 the next day. I arrive the next day and stand in line for 37 minutes (I timed it) The woman at the counter says "hmmmm" about 15 times with a concerned look on her face. "Looks like your prescription is old and we need a call from your Dr." lol??? WTF?? I asked her why they didn't tell me THAT instead of I could pick the damn thing up after 11:00 the next day, instead of wasting my time?? "Drrrrr, I dunno, drrrr." incompetent morons. read more

If I can give zero stars I would. They seem to always mess up with my prescriptions. This last time I was going to be out of state for a month, called my doctor & the pharmacy to get them filled, but they didn't. It was filled two days after I was gone. I called them to let them know when I would be back and when I went to get them, they said they were put back and needed to fill again. It's the day before Thanksgiving and I was told it would take 40 mins. It's an hour later and still not filled. I'm going to look for somewhere else for my needs. read more

Don't bother having Walgreens ship you your medication in "1-2 days". FedEx lost my medication. It was shipped a week ago and Walgreens just keeps telling me "it was picked up a week ago" when it damn well wasn't. FedEx picked it up and marked it delivered which it may have been but not to my house. Someone else has my medication and I'm stuck in a bureaucratic circle jerk on how I'm now supposed to get my medication. Thank GOD it's not my transplant med. read more

This is by far the worst pharmacy in AZ. I am on day three of not being able to pick up my medication needed for an infection due to staff error. Day 1 I come in and they say they have yet to get a prescription from my doctor. I go home call the doctor and he confirms it was sent to this pharmacy. I go back and it is closed. Day 2 I go to pharmacy when I am off work, 5pm, and they tell me the same thing as the day before. I told them I confirmed with my doctor that it was sent here and then they told me they see it, but that there is now a hold on it for two weeks from my insurance. I leave and call my doctor back and he confirms this is the pharmacy's error and has nothing to do with insurance. I go back to the pharmacy and ask to speak to a manager. The "manager" is very rude and tells me I cannot get the medication because insurance would not be applied due to a hold still, so it would be full price. I asked too just pay the full price then without insurance, since I need the medication for the infection and she said it was too late... it was 5:30 and they close at 6pm. I ask when I will be able to pick up the prescription that was sent and she tells me in the morning, right after she had said there was an insurance hold!? I asked her how that made sense and she told me she could not help me any longer and that it would be available in the morning! I come back today to pick it up and they said it won't be available until after 4pm... This place is a joke, go elsewhere if you actually want your proscriptions. read more

Absolutely positively do not use this Pharmacy! They mess everything up from insurance to pick up times to availability! Then if you express your displeasure, without cursing without rudeness just expressing your displeasure after holding for nearly 25 minutes they will just hang up on you! Do not use this Pharmacy ever ever read more

Every time for the past year I use the Walgreens app to refill my prescriptions. Every time I do there's a screwup. I get texts/emails saying they need to contact my Dr when there's plenty of refills available. This causes me to call the pharmacy to unscrew it. My time is money. On top of that, in the winter months it never fails I get behind a snowbird in line that thinks this is their personal physician and holds up the line asking irrelevant questions. I've complained to the store manager and it's a waste of time. Going to find somewhere else to fill my prescriptions. read more

I'm here in line still waiting to pick up a dam prescription for the past 20 minutes and there's only 1 car in front of me, Like Wtf!!!!?

I went there yesterday on June 09, 2021 in the evening time trying to buy some cold beer! The cashier asked me for my driver's license! I was very upset because she saw me the day before! I'm in my 60's with a lot of gray you know! She said she worked for this company a long time! Most employees working this long like she said, should get a follow up training! Hopefully this will not happen again! read more

This is the slowest Walgreens I've ever been to. Always short staffed, always huge long lines in the drive through and never friendly like it's our fault they're short staffed and backed up. If I could give a quarter of a star i would. read more

Literally took 4 people behind the counter to realize that my insurance information from my insurance card I handed them was entered incorrect in the system. Took me calling my insurance company to them calling the pharmacy to in turn the person realizing it was incorrect. We kept getting notifications about my prescriptions ready and when I would show up it was not in fact ready. They don't know what they're doing there and sad this is the only convenient pharmacy in our community. read more

This pharmacy is ridiculously slow! They are are horribly understaffed. Every single time I come it's at least a 30-45 minute wait no matter what time of day. You can tell this is the pharmacy Walgreens just doesn't care about. read more

They are friendly and helpful as the pharmacy will make sure they do a great job too; for the pharmacy, will put stuff in 1one bag if you ask. read more

I have never had such consistently bad service as I have experienced with Walgreens. I have yet gone to the store to get a prescription and not run into issues. My most recent was waiting in the drive thru line for half an hour to be told my husbands prescription wasn't due until tomorrow. I said he needed it today. The assistant said OK, she would tell the pharmacist and I should come back into the store in half and hour to pick it up. I came back in half an hour and when I got to the counter the prescription couldn't be found for 20 minutes. When I paid for it is was $4.08. I gave the girl a $5.00 bill and said I had change but didn't hear the amount. She said that she already entered the amount and couldn't change it as it was in the computer. I had an "OTTO" moment. All I wanted to do was give her the $.08 so it would be an even $1.00 return. She couldn't calculated how that worked so I took the $.92 she handed me and left. I wasted over an hour and a half to pick up one prescription. The receipt said I could give feed back at a website. I went to the website but it requested a Survey # and PIN from the receipts. There was no such information on the receipts. So I called the 'or' number on the receipt and the first question was what is the Survey #. Since I didn't have one, the robot hung up on me. Nowhere could I enter my frustration with the service provided. read more

The pharmacy was very helpfull and contacted me as soon as my prescription was done. The staff seems to be very on top of things and I will be coming back again. read more